TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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TomTop

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RU
1 review
0 helpful votes
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In time & good quality
October 3, 2017

I ordered wireless keyboard on this site. I got in time and with described quality. I like website interface - it is simple and usefull.

Date of experience: October 3, 2017
France
1 review
0 helpful votes
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Reliable shop :)
October 9, 2017

I did multiple orders on Tomtop without any problems. My biggest order was a 350$ scooter. Shipping was fast, and secured. I recommand Tomtop!

Date of experience: October 9, 2017
Alaska
2 reviews
4 helpful votes
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Not worth the risk.
October 10, 2017

So far I've been ripped off about 1/3 of my orders and TomTop NEVER responds to my emails. I'm done.

Date of experience: October 10, 2017
shamy z. TomTop Rep
over a year old

Dear customer,

Thank you very much for your comment,
Please kindly let me know more details of your complaint,
We will look through this case, and offer you satisfactory solution.
Please feel free to contact through support@tomtop.com.

Regards
Tomtop.com

Romania
1 review
0 helpful votes
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Verry good site
August 24, 2017

Verry good site. Have already made couple of purchases on this site, so I have a little bit of experience. I was surprised how fast it is

Date of experience: August 24, 2017
Kentucky
1 review
0 helpful votes
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If you like gameing a place to buy them.And also they got home needs. Like cameras. Most time the product ships on time so a win win.

Date of experience: May 7, 2019
Hungary
1 review
0 helpful votes
Follow Fenyvesi L.
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Great product, fast ship. Excellent seller. Inly two weeks, and the product is arrived. Easy to use. Great toy.

Date of experience: August 22, 2017
France
1 review
0 helpful votes
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Right
September 19, 2017

Excellent, thank u for this great deal, everything is rigth good communication, delivery at good time, thanks for all

Date of experience: September 19, 2017
Spain
1 review
0 helpful votes
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5/5
September 18, 2017

Great prices and awesome website!
Big variety of products.
Best prices online.
Free ship cost.
I recomend this website

Date of experience: September 18, 2017
Portugal
1 review
0 helpful votes
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Fast, with out problem, cheap. Made at the moment 3 orders, and had no any troublew with the service

Date of experience: September 18, 2017
France
1 review
1 helpful vote
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Worked fine for me
September 28, 2017

Ordered 2 quadcopters and both came with the promised 3 weeks - order tracking worked fine and both were working

Date of experience: September 28, 2017
GB
1 review
0 helpful votes
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Kkmoon 355° camera
February 14, 2017

Excellent service. Great security. Can log in anywhere. Well impressed. Great communication. Definatly use again. Great bargains for all

Date of experience: February 14, 2017
Greece
1 review
1 helpful vote
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Good Products
February 14, 2017

Fast shiping and good price. I am very pleased with the service and by the possibility to dispatch products.

Date of experience: February 14, 2017
Texas
2 reviews
3 helpful votes
Follow Winnie W.
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Been Waiting since Mid Oct for my order. Here it's Dec and still nothing, not even a response. SCAM!

Date of experience: December 21, 2018
shamy z. TomTop Rep
over a year old

Dear Winnie W.,

I'm sorry to bring you a bad customer experience.
I will follow up on your questions and solve problems for you.
Please is there any possible to update me your order number or email address? So that i can check the details and supply you a solution as soon as i can.

Tomtop.com

Greece
1 review
0 helpful votes
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Fast Service
October 2, 2017

I work with TOMTOP since Dec 2016.
Fast service, excellent employees, products as described.
Coll prices.

Date of experience: October 2, 2017
Germany
1 review
0 helpful votes
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Everything was fine
July 11, 2017

I ordered a phone and recieved it within shipping time. Price was good and the phone still works. That's all I expect from a shop =)

Date of experience: July 11, 2017
Denmark
1 review
0 helpful votes
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Fast
August 14, 2017

You recive your order very fast!.
Thumbs Up!

I ordered mine on a monday, i got it a month, later!... :) Fast Shipping and a great price!.

Date of experience: August 14, 2017
RU
1 review
0 helpful votes
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Good price
October 30, 2016

I order ulefone metal from tomtop only cost $119.99, now I search this phone on amazon, need cost 159.99. I am very satisfied with this shopping.

Date of experience: October 27, 2016
Florida
1 review
0 helpful votes
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Top notch fast shipping
February 19, 2017

I ordered on a weekend and had it 2 days faster than expected. I was super impressed with the eSe of the website and the product

Date of experience: February 19, 2017
Brazil
1 review
0 helpful votes
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My product don't arrived in my house and them full refunded me, but the fault was not them, the fault is from Brazilian postal service (correios)

Date of experience: May 5, 2018
Saudi Arabia
1 review
0 helpful votes
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Excellent service
October 26, 2015

I bought a ZUK phone and the service was excellent. I got the phone on time. A really good communication by email with instant reply.

Regards

Date of experience: October 26, 2015

Overview

TomTop has a rating of 2.9 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 4th among Wholesale sites.

service
293
value
296
shipping
298
returns
221
quality
279
This company responds to reviews on average within 1 day
+141