TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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TomTop

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France
1 review
3 helpful votes
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Scam Website
June 1, 2017

Item is dispatched for 1 week on the website.

In fact they didn't give to Singapore Post:

http://www.17track.net/en/track?nums=RF*******SG

Order N° AA17E16U0836-ULTPKX

Date of experience: June 1, 2017
shamy z. TomTop Rep
over a year old

Hi, it's Singapore Post not China post, system delay caused this problem, pls kindly wait some more days, tracking link: http://17track.com/

Belgium
1 review
0 helpful votes
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Your items.
February 27, 2017

Your items are really excellent and the delivery time is very, very exact and proper.

Best,

Cesar Alcoba.

Date of experience: February 27, 2017
South Africa
1 review
0 helpful votes
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WORST SERVICE EVER!
February 20, 2019

8 months later and this order has still not arrived...

Order number No.AN18F21H3631-JNK5PJ
Total Amount USD 239.77
Order Date 2018-06-21 08:36:31
Shipping address
Shipping method Priority Shipping

Date of experience: February 20, 2019
shamy z. TomTop Rep
over a year old

Dear matthew M,

I'm sorry to bring you a bad customer experience. Thanks for your order and we are sorry to hear that you still have not received the order yet.
We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country.
I have verified your order information and sent our solution to your email. Please be sure to promptly confirm the reply to us, we must try our best to solve your problems to your satisfaction.
Looking forward to your quick reply.
Best regards,

Tomtop.com

Greece
1 review
0 helpful votes
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Mpravo!
September 22, 2017

Hi i am melachroinos konstantinos and i trust very much the tomtop and all the methods that they have for shipping. Thanks!

Date of experience: September 22, 2017
Italy
1 review
1 helpful vote
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Not well
October 2, 2017

Made two orders on tomtop. The first one was ok, the second one is't arrived. The support doesn't anwer to any question.

Date of experience: October 2, 2017
shamy z. TomTop Rep
over a year old

Dear customer,

I am very sorry to see this reviews,
Please is there any possible to update me your order number and email address? So that i can check the details and supply you the latest shipping information or do something needful to push the carrier to deliver the goods sooner.
Thank you very much for your patience and lookinf forwar to see your prompt reply.

Tomtop.com

Brazil
1 review
2 helpful votes
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Very good
October 13, 2017

I like so much TomTop, the best shop online, the best products, delivery is fast to Brazil. Thank's TomTop.

Date of experience: October 12, 2017
France
1 review
0 helpful votes
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I Love tomtop
August 6, 2017

I Love Tomtop, this website is serious and verry good.
I have already ordered on this site and I am very satisfied with the result.

Date of experience: August 6, 2017
India
1 review
0 helpful votes
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Very exciting and useful products at very cheap price. I recommend to visit TOMTOP website and just buy whatever you need.

Date of experience: September 13, 2018
Spain
1 review
0 helpful votes
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Good place
February 20, 2017

Good shop, goog price and perfect service.
I like tomtop! I will buy more things in this shop
Thanks
Gracias desde navarra

Date of experience: February 20, 2017
Canada
1 review
0 helpful votes
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Fast, Excellent Service
February 26, 2017

I ordered High Power YKS Lipo Battery 7.4V 1000mah 20C MAX 30C JST Plug for RC Airplane Helicopter Part (7.4V 1000mah 20C lipo battery, Lipo Battery 7.4V, RC Battery JST)
It arrived in about 10 days (actually arrived before the remote that it was purchased for).
High quality product. Works as expected.
Will purchase from Tomtop again.

Date of experience: February 26, 2017
Slovakia
1 review
1 helpful vote
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I can adive safe website with huge offers, the tomtop.com
I made several deals with them and I was always satisfied.

Date of experience: November 21, 2015
Greece
1 review
0 helpful votes
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Hi i am john_xk and i trust very much the tomtop and all the methods that they have for shipping. Thanks!

Date of experience: September 22, 2017
Brazil
1 review
1 helpful vote
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Best TV Box
October 16, 2017

Mi box is the best TV Box in all market!
You can install all apps with aptoide and transform you experience.

Date of experience: October 16, 2017
India
1 review
0 helpful votes
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Gud products
June 2, 2017

Products are gud and on time delivery... and the product received are in good condition... I recommend tomtop to buy products

Date of experience: June 2, 2017
Brazil
1 review
0 helpful votes
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Tom store thousand
January 9, 2017

I made a purchase at the tomtop store of a cell phone umi super came everything right without a defect and recommend the store

Date of experience: January 9, 2017
shamy z. TomTop Rep
over a year old

Dear customer, thanks for your sincerely review and we are looking forward to the next cooperation with you!

India
1 review
0 helpful votes
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Good shopping site
September 27, 2017

I have nice experience with tomtop. The products are arive within the time limit and the products are good quality item but lower price.

Date of experience: September 27, 2017
California
11 reviews
30 helpful votes
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I have bought RC boats and RC rock crawlers and they have been great quality and great prices. Thank you Tomtop!

Date of experience: November 20, 2017
RU
1 review
0 helpful votes
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Very good shop!
June 22, 2017

Very polite staff, good seller! Responsible personell! Very fast shipping! I think i will order something else!

Date of experience: June 22, 2017
Bulgaria
1 review
0 helpful votes
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Leagoo m5
April 10, 2017

I ordered Leagoo m5
Good phone for the price. The item was as described.
The delivery was fast.
Thank you.

Date of experience: April 10, 2017
Poland
1 review
0 helpful votes
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5 starts tomtop
September 1, 2017

Today I received a parcel, everything is okOrdered 19.08.2017 today is 13.09.2017 shipping 18 days. I will back to TOMTOP

Date of experience: August 31, 2017

Overview

TomTop has a rating of 2.9 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 4th among Wholesale sites.

service
293
value
296
shipping
298
returns
221
quality
279
This company responds to reviews on average within 1 day
+141