No issues and good service, I will keep using this site! Not sure what else to write it wants 100 characters
I have with goods from TomTop only positive experiences. All my articles are fully functional. The shipping ist without problems too and very quick.
Fast payment and expedition.
Not heard any bad feedbacks so far.
(review incited by coupon, but real French buyer here)
Love the products! Everything is as described! Will recommend to others! Very reasonable prices! Thanks!
Low prices, high quality product, fast shipping and goods were properly wrapped. No complains with this company.
Received in good condition with fast shipment, item worked perfectly, will use your service again. A++++
Its my first experience to buying here. Good price. Fast Shipping. I'm happy about the service. I can recommend this shop
Good quality product, fast delivery with protected packaging. Best prices most of the time!
Great online shop.
Everything I've bought has been top quality. Shipping speed is excellent. Prices usually are cheaper than anywhere else.
Excellent projector for a great price. Super quality. Every day we watch movies on the big screen. Thanks tomtop
My purchase was delivered as-advertised, on schedule, & at a cheaper price than I found anywhere else.
Top seller am very pleased with my product ordered item it was despatched and came well before the delivery date
This site has many various items, electronics, musical instruments, gardening, just name it. The prices are great and shipping is usually free.
My Products arrived on time and in good condition.
I will tell others about Tomtop.
Sincerely
Ricky.
Bad experience, buy two bluetooth keyboards and one does not work. Problem resolved by vendor satisfactorily.
Nice interface, good discounts, friendly support, however delivery took more time than expected
I will definitely recommend Tomtop to my friends
Delivery in time. Very good prices.
They answer any issue you can have quickly.
I've purchased several items, and I am really satisfied.
No issues purchasing however shipping to Australia took a bit longer than expected. Would still use again because they are cheap.
I recommend buying at this store, fast shipping, high quality products, perfect service. Without doubt the best shops.
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to support@tomtop.com. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
TomTop has a rating of 2.9 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 4th among Wholesale sites.
My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.