2 things were great but i need to return an item and cant figure out how
The dress I chose fit perfectly and it shipped fast!
Poor quality and unable to get a response from customer service
Dress doesn't fit great so going to end up returning
Easy least xx
Product exactly what I expected. Great fit
Great! Really easy process and would definitely shop here again
Lovely dress! Received lots of compliments at the event :)
Pretty good overall! Nothing went wrong and it was fairly easy.
Shipping came fast. I love the dress super cute for summer
Great! Love the free shipping to Canada. Came within reasonable time
Most items did not fit. Will have to see how exchanges are handled
Quick and easy to shop it was a great find for the dress I found
Answer: Anywhere from 2-4 weeks depending on customs. We always try to ship within 2 days.
Answer: Please let me know what your question is. We have been trying to adjust the sitejabber setting.
Answer: Thank you, please let me know if you need any assistance.
Answer: Our international shipping goes through asendia, we quote 2-4 wks, because of customs. It could come sooner.
Answer: You should definitely use a measuring tape and measure your bust, hips, etc. Then compare to the size chart! :) I did that and ordered a large in everything and it fits perfect for me!
Answer: Contact customer service and tell them, this happened to me before using a few other websites and they told me to place the order anyway and gave me a refund for the items that were overcharged. Pretty annoying when you have a 50% off code to use and they mess it up!
Answer: With your best interest in mind, I would advise that you return in separate packages with labels from each order and watch it closely from beginning to end of the return so it doesn't slip through the cracks. Get a tracking number for each also.
Answer: I live in New Zealand and wasn't charged anything for taxes for my order!
Tobi has a rating of 2.5 stars from 854 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tobi most frequently mention customer service, phone number and store credit. Tobi ranks 81st among Women's Clothing sites.