TigerDirect

Ive dealt with Tiger Direct recently and in the past. Mostly I order PC parts. They always ship them fast and its always been the correct part. They have some good prices too if you keep an eye out for a good deal. I think the problem with the low review here is that these are "squeaky wheel" folks. They are more apt to complain than people who have had good experiences like are going to compliment the company. For instance... 1000 people use tiger direct and have good experiences... 20 leave good feedback. The rest go on with their day. They wont look for for websites to compliment the company on. Say 100 people have bad experiences... Those people are looking for an outlet and are VERY much more likely to find a website to complain on. Which is what you have going on here. I like Tiger Direct and have had good experiences with them. In fact I just ordered an AMD CPU from them for a great price. I use NewEgg more, but thats due to availability and selection

I purchased a refurbished desktop computer from Tiger Direct in October 2020. The delivery was supposed to be made in 3 - 6 days. The computer has not shown up and is apparently back ordered. It is now December and I received a letter from a company called PCM from El Segundo, California. The letter says that if my computer doesn't arrive within sixty days it will be automatically cancelled. Also I can cancel now by calling PCM's number, which I tried to do but it disconnects my phone when I call. I have now purchased a computer from another vendor.
Tiger Direct's customer service is no help. I tried to contact them and told them I need to cancel the order, but they do not respond, other than trying to get me to purchase a tech support scheme they have which costs money every month. The person on their chat was also very rude, and I still have no way of cancelling the October order.
I think this is the worst customer service I have ever experienced.

I placed an order in early Dec for 2 laptops, I only received one. Long story short, I called numerous times, and was told they had to do an 'investigation' because they weren't sure what happened. Each time I called, their customer service reps were not only rude but weren't able to provide any info. One guy that I spoke with had a rooster crowing in the background. I also sent emails that went unanswered. Finally a whole month after I placed the order I was told that the item was out of stock, no apologies and no remedy for the situation. Their website states they will not charge for any items not shipped but they charged me for both laptops and now I am chasing down the refund. I will never order through them again!

This company is a scam. They never truly have stock of the item ordered. Instead they steal your money while processing the refund. No customer service. I see why amazon and Newegg has destroyed this company

I would not suggest ever purchasing a used or refurbished computer form Tiger Direct. The service was incompetent when I needed to find an answer as to why my new "refurbished" computer did not work from the get go. I had to get another one and get a friend who was a tech to help me. They NEVER came through. The square trade purchase was a waste of money and no service. I also purchased surveillance cameras from Tiger direct in Tampa. The Swann service has never come through. No service on either behalf. Lost me as a customer in Tampa, FL

I used to purchase a few things from Tiger direct about 10 years ago. I don't live in the region any more and thus have no interest in receiving their promo emails. The emails come at a frequency of 1 a day and sometimes 2 per day. When I click unsubscribe I get a screen saying that my order could not be completed (there isn't any order) and that I must call a number. I called the number and they said they would remove my email from the list. I got more emails.

Also, I made a rule in gmail to delete all emails from them and they still come into my inbox. How is that possible?

Because I ordered a few times from them, I can now not get rid of their daily onslaught of marketing emails. This is a terrible service.

The photo shows the screen that pops up when I click unsubscribe.

I bought a Western Digital Live Plus media players that arrived not working. Called after 4 emails went unanswered and was told I would receive a RMA # & return shipping label within 3 business days. That was over 2 weeks ago and counting. Very poor customer service on all levels. I make several hundred purchases per year online, and absolutely would NOT recommend this website for any purchase. Don't let the low prices lure you in, most of it is junk!

Don