TigerDirect

Only order from TigerDirect if you do not care if or when you ever receive your order. They used to be great, but apparently they cannot compete with Amazon, Walmart, others. A week has passed and they still have no idea why they haven't shipped my order. This was the one time I strayed from Amazon... never again.

Don't ever do business with Tiger Direct. Period. This is the very first time I've ever attempted purchasing an item from them and I requested a refund shortly after reading some online reviews and I am only receiving my money back after about 25 phone calls 3 different service associates and over 4 weeks of fighting it. They were the opposite of helpful and they also tried charging me a restocking fee for an item that I never even saw in the box. Don't EVER trust them even if the item you need is at a discounted price. Not worth your time. They had $700 sitting in their account and the item for the last month and I still don't have the money and won't until tomorrow.

I just placed an order for a CPU that said "in stock." When the order showed up on the web page, it said "back ordered" with no fulfillment date. Then I discovered that there is no way to cancel the order online. You have to email customer service. Oh, and they already charged my credit card. If you have any other alternatives, don't use this one.

Ordered this PC and got an email confirming the order. However, when I checked on the order status later I found that it had already been cancelled. Did not get any notification of the cancellation. When i called customer service, the first one told me to just wait and the second told me the inventory was gone. On the website it seems there has been no update and you can still order. Really terrible way to run a business and makes the company look sketchy. At least notify the customer when an order is cancelled and don't waste their time.

I used to get great deals from tiger direct. I recommend them to all my friends. A month ago I ordered my kid a computer that was listed "in stock". It was the only thing I could afford my 12 year old this year. The week before Christmas I started trying to contact tiger direct. They have not shipped the item, or gave me a time when they expect it may be back in stock. Immediately after I paid for it, they said it was on back order. They have a hold on my money, so I could not buy him a gift from somewhere else. I have sent 7 emails, with no response. I have tried to call, and never got anyone. They still send me emails telling me to buy the same computer I ordered, that they will not send me. I will be reporting them to the bbb on Thursday. Do not give tiger direct your money. You may get ripped off like me.

With a large number of online stores I would recommend buying from somewhere else. Corporate customer. Due to some scheduling conflicts and people out of the office we decided a product wasn't right for us and tried to make a return 41 days after the order date when the return policy was 30 days and were flatly denied. Even though we only had the product in hand for 30 days it was not honored. We shall be purchasing from somewhere else with a longer return policy moving forward.

DONT SHOP HERE! My complaint is literally the same complaint I'm seeing on other review sites- it used to be reputable but not anymore. Bought an IPad, they cancelled without notice- said it's because they put the wrong price up and didn't want to honor it-dozens of other reviews say it's to collect data and spam and sell to others. Just run.

Ordered 2 iPads and the order got cancelled after 2 days without any information. They just have cancelled the order and it disappeared from the orders history. I only could see that has been cancelled because I had the page opened, but after refreshing just disappeared. They did not refund my card, they are still with my money.

The order just vanished from their website.

Placed an order for IPAD 10th gen with a great advitised price. The order was cancelled the next day!

TD, if you want to be a legit seller, that is not the way you deal with customers.

Give one star since there is no zero star option.

Terrible seller!

Tigerdirect: Ordered from this website a few days ago (MBA/IPAD PRO) and today they cancelled the order without notification. Funds are still showing on CC as unreturned. It appears TD is in the business of cancelling orders that we place and keeping our money. Fraudulent business practices.

This is not the first time I have ordered from TigerDirect the products that I have ordered in the past have been great. So I expecting the same quality of products from this order and I'm sure they will last me another 10 years or so like the last ones with only a few upgrades here and there to keep up with the growing technology. Thank you, TigerDirect for offering great products at an amazing price.

They had an amazing deal on ipads that I couldn't believe was real. It turns out it wasn't. They just posted them cheap so deal websites would direct buyers to them so they could get you to signup for emails and then they'd cancel your order two days later.

I bought a Dell Laptop ($800) and after just a day the battery wouldn't hold a charge. I called them they offered a replacement. Sent back laptop, got replacement, the hard drive died in under 6mo. I will NEVER buy from them again!

When buying from TigerDirect, keep in mind it's generally closeouts and clearance items, so you probably are getting older models. However, you're also paying substantially less in trade-off.

I've bought three times through Tiger Direct: a laptop, a monitor, and the components to build a desktop. In each case, checkout was easy and delivery was fast. The products were exactly as advertised. I had no reason to contact their customer service as a result, so can't speak to how that would work.

I'm looking for an inexpensive laptop for a family member who literally doesn't have a computer right now - will probably buy one from Tiger Direct, because their prices are consistently the best I've found.

I purchased a WD Wireless Pro from them because they were the only online store showing it in stock. Then I received a notice it was on back order. It finally shipped and I received it mid-April. It was dead out of the box. I let them know and dealt with WD directly and it was confirmed to be defective. I told TigerDirect and said I wanted a refund. They requested the email chain with WD which I provided within 24 hours. Then they stopped responding. I filed a complaint with PayPal where they waited until the last moment to respond and finally agreed to let me return it. Tracking shows they received it yesterday so hopefully next week (6 weeks after receiving a defective product) I should get my refund.

They used to be good back in the day but I will never buy from them again.

Tiger direct offers interesting price but one should expect an open return policy from a company who do not invest in local stores such as Best Buy.
However, it seems to be falling into a death hear.
I bought for $500 of equipment including a home phone system. When I received it, I immediately disliked it (mostly it was lagging between numbers) and asked to return it so I can get another one. They refused since the item was not broken. Of course I could break it but is it really what it comes to?
I am through with tigerdirect essentially because they do not understand the whole concept of online buying and let the whole risk fall into the buyer.

They want 15% restocking fee to return an item I purchased a week ago plus I pay for shipping. I never saw this published anywhere on their site. Although I'm unhappy to pay this I said ok, lets get this going. Customer support keeps saying they have to get this approved that I will hear back in 24 hours, that was five days ago. TigerDirect is a BOBO company, spend a few dollars more and have piece of mind, I got cheap and this is what you get. Stay away... please!