Assisted a friend in the purchase of a refurbished laptop.The laptop has a defective screen probably due to motherboard internals.
Called the following day to request RMA, explained the scenario to 3 representatives before the RMA was acknowledged. I was told to wait for an email (shipping label) with the instructions on return. a week later and still no email, I called and spoke to another rep which stated that the email would be sent in the afternoon...again, no email. I called today and the 1st rep gave me a number (213-833-7300) that has no response whatsoever.
I re-called customer service and another rep giving me the runaround with no eagerness to help. I'm an IT Consultant who has purchased thousands of dollars from this company in the past and cannot believe how unprofessional this company is at the moment.
Tigerdirect is basically a "Buyer's Beware" outlet.If you value your sanity and your time...buy from Newegg industries.
This site has just about any electronic item you could ever want. You can go top of the line, all the way down to average, and the prices are very competitive. They also have one of the best and most informative service departments. I am a faithful shopper.
Tiger offers you good prices, good products, presales assistance, FAST, FAST shipping, and definately after the sale backing when needed. If you feel that anything is not 100% to your.
Laptop purchased here was just a piece of crap. Locked up, would not turn on, shut off at random, would not log on. I have never had troubles with computers until I purchased one here.
I haven't ordered from them for several years. The last experience soured me. I ordered a PC power supply, well-rated and more expensive. It had a rebate however which made the price competitive. I got the power supply, it worked as promised, sent the rebate forms in, got no response, called Tiger and was told it was between me and the mfr. " But I get no response from the mfr. YOU offered the rebate " I got nothing from Tiger. Or another attempt with the mfr. On a previous occasion with defective merchandise, repeated e-mails and phone calls extending for several months finally got resolved. I should have quit while I was ahead.
I have purchased from TigerDirect but when I order a Sony Laptop it came to my home with a virus attached to this brand new laptop. I returned the laptop but was very suspicious of this and found a company in Florida called A+Computer Hollywood Florida..owner and found Dale Dion and this company is a blessing for people like me and my wife. We are senior citizens and I bought a 24 inch Dell all in one computer and with a four year warranty for a reasonable price. So far this computer has had no problems.
A friend shared with me this store telling it's cheap and have guarantees for quality tablets. Samsung for less than #300 was a good choice I did. I'm sartisfied with the way it works.
TigerDirect has great customer service and a good selection of electronics at reasonable prices. No problems so far.
I've purchased a few smaller things over the years from here and they've always been reliable and no complaints. Mainly computer parts etc.. I recently bought a new laptop which was 20% less than anywhere else and I'm currently typing away from it.
It is good right guys. indeed i say. It is cool so i will recommend to everyone and basically it is one of the best sites
Ordered computer parts many times after reviewing them on the Tiger Direct web site. No complaints. Products always shipped properly packed.
Bought my GTx980ti card here and they price matches NewEgg for me and I ended up getting it for just little cheaper due to shipping. Top notch store.
Bought an bluetooth earphone from them for $35 but later found same earphone for lesser price $23 in different website.
Unlike Newegg: they back what they sell. Managers respond to problems. Whats described when you order is what you receive. Extended warranty information is given at the time of purchase, you don't have to go on a witch hunt to file a claim like you do with Newegg.
They pulled off that scam where an item was on sale, very good price, allow me to add to basket and then when it was time to deliver, 'oops, item doesn't exist'. Of course I had purchased other items as well. Never went back to the store nor online again, bye.
If you are looking for discounted products this is the website for you.There is a wide variety of products.I was on the website for 5 minutes and was amazed how well this website is planned and looked through it for about 30 minutes and seen very good deals.I will be using this in the future and is very helpful for people who need discounts.But there was some deals that you can find on amazon that were a lot better.But this is also very good.So you should use this if you are looking for low electronic prices.
I done Business with Tiger direct a few times. My first time I ordered a wireless router a USB wireless router transmitter and as gift I geuss they sent me 2 USB cable extenders all the item were D-Links! On my most recent ordered I ordered a pair of Headphones w/ noise cancellation switch. These are the BEST I've ever had TigerDirct you are the BEST
Replaced a DLink which I was have dropout issues while streaming video. Not any more! This box handles security video streaming and video with no dropouts. Setup very easy with lots of features if needed. Highly recommend
This place is great IF you get the correct item you ordered. Their customer service and return process are next to impossible
You can really see how they leverage their buying power and then resell them to you at very low prices. Such a huge selection of items its not funny. Add-on their instant discounts, mail-in rebates, and free shipping, so what more could you want?
This place is on par with Newegg when it comes to pricing and products. The only thing that is not as good is their poor return mechanism. Hard to reach customer service, they tell you youll get to return something but they never confirm it. If you don't return things its great.
you can get it here dirt cheap. If you are not in a hurry, you can put yourself on a contact list and see when price is reduced or name a price and by advised if reached. Their special dailies are to die for at times.
I built a $3000 computer for around $900 using this method.
Know what you want, this is the place to shop.
Customer Questions & Answers
Votes Thanks for voting!
Votes Thanks for voting!
Votes Thanks for voting!
Did You Find This Page Useful?
Business owners: What’s your side of the story?
Manage your business