Caveat emptor! Let the buyer beware! This was a good online company about 21 years ago. Not so anymore. I found out the hard way. I bought a Dell laptop from them. Then I noticed on my credit card that I had been charged TWICE! I called to get it fixed immediately but was told it would take up to 48 hours. In the meantime, I'd have to use cash to pay for my groceries and other bills. TigerDirect's charging me twice for the same thing had pushed my credit card over the limit so now I can't use it for another 48 hours... maybe. Judging by the other reviews, it might take longer. I'm returning the laptop as soon as it arrives. I want nothing to do with such a shady company. The hundreds of really bad reviews online attest to their poor customer service and questionable practices.
Then they charged me 8.25% sales tax. But the sales tax here is 7.75%. Hmm... and then they charged me a $5.00 e-waste recycling fee. Strange. They're the only online retailer I've come across to do that. Besides, I'm buying the electronics FROM them, not giving it to them. Hmm... But those are minor things I ignored.
After my unfortunate experience with them, I finally looked them up online and was shocked. Over the last 18 years,They've been sued by the state Florida, they've been sued by Dell, the Federal Trade Commission even had to put them in check, the Canadian Broadcast Co. also did an investigative episode on the company, and TigerDirect's founders were convicted of fraud in 2014. How is TigerDirect still in business??!! They're probably coasting on their former good reputation. But after MY recent experience with them, and after belatedly reading the reviews of others, and after reading about the legal situations they have gotten themselves into, I am staying away from them completely. And you would do well to do, too!
If the same product is cheaper at TigerDirect, but costs more at another retailer, buy it from the OTHER retailer anyway!
Tiger Direct has been around for many years. I am some what surprised they are still around because they do not offer a lot of good low prices like they use to & I can almost always find better deals else where, but once in a while they will surprise me. Many years ago they were one of my #1 shops to buy computer parts from because they almost always had a good low price on something that I needed.
Would I recommend them to others?
Not by word of mouth unless I knew they had it cheaper. As for someone reading here only if you shop around & make sure your getting the best price because I am sure if you take the time you will find it cheaper else where.
Assisted a friend in the purchase of a refurbished laptop.The laptop has a defective screen probably due to motherboard internals.
Called the following day to request RMA, explained the scenario to 3 representatives before the RMA was acknowledged. I was told to wait for an email (shipping label) with the instructions on return. a week later and still no email, I called and spoke to another rep which stated that the email would be sent in the afternoon...again, no email. I called today and the 1st rep gave me a number (213-833-7300) that has no response whatsoever.
I re-called customer service and another rep giving me the runaround with no eagerness to help. I'm an IT Consultant who has purchased thousands of dollars from this company in the past and cannot believe how unprofessional this company is at the moment.
Tigerdirect is basically a "Buyer's Beware" outlet.If you value your sanity and your time...buy from Newegg industries.
This site has just about any electronic item you could ever want. You can go top of the line, all the way down to average, and the prices are very competitive. They also have one of the best and most informative service departments. I am a faithful shopper.
Tiger offers you good prices, good products, presales assistance, FAST, FAST shipping, and definately after the sale backing when needed. If you feel that anything is not 100% to your.
Laptop purchased here was just a piece of crap. Locked up, would not turn on, shut off at random, would not log on. I have never had troubles with computers until I purchased one here.
I haven't ordered from them for several years. The last experience soured me. I ordered a PC power supply, well-rated and more expensive. It had a rebate however which made the price competitive. I got the power supply, it worked as promised, sent the rebate forms in, got no response, called Tiger and was told it was between me and the mfr. " But I get no response from the mfr. YOU offered the rebate " I got nothing from Tiger. Or another attempt with the mfr. On a previous occasion with defective merchandise, repeated e-mails and phone calls extending for several months finally got resolved. I should have quit while I was ahead.
I have purchased from TigerDirect but when I order a Sony Laptop it came to my home with a virus attached to this brand new laptop. I returned the laptop but was very suspicious of this and found a company in Florida called A+Computer Hollywood Florida..owner and found Dale Dion and this company is a blessing for people like me and my wife. We are senior citizens and I bought a 24 inch Dell all in one computer and with a four year warranty for a reasonable price. So far this computer has had no problems.
A friend shared with me this store telling it's cheap and have guarantees for quality tablets. Samsung for less than #300 was a good choice I did. I'm sartisfied with the way it works.
TigerDirect has great customer service and a good selection of electronics at reasonable prices. No problems so far.
I've purchased a few smaller things over the years from here and they've always been reliable and no complaints. Mainly computer parts etc.. I recently bought a new laptop which was 20% less than anywhere else and I'm currently typing away from it.
It is good right guys. indeed i say. It is cool so i will recommend to everyone and basically it is one of the best sites
Ordered computer parts many times after reviewing them on the Tiger Direct web site. No complaints. Products always shipped properly packed.
Bought my GTx980ti card here and they price matches NewEgg for me and I ended up getting it for just little cheaper due to shipping. Top notch store.
Bought an bluetooth earphone from them for $35 but later found same earphone for lesser price $23 in different website.
Unlike Newegg: they back what they sell. Managers respond to problems. Whats described when you order is what you receive. Extended warranty information is given at the time of purchase, you don't have to go on a witch hunt to file a claim like you do with Newegg.
They pulled off that scam where an item was on sale, very good price, allow me to add to basket and then when it was time to deliver, 'oops, item doesn't exist'. Of course I had purchased other items as well. Never went back to the store nor online again, bye.
If you are looking for discounted products this is the website for you.There is a wide variety of products.I was on the website for 5 minutes and was amazed how well this website is planned and looked through it for about 30 minutes and seen very good deals.I will be using this in the future and is very helpful for people who need discounts.But there was some deals that you can find on amazon that were a lot better.But this is also very good.So you should use this if you are looking for low electronic prices.
I done Business with Tiger direct a few times. My first time I ordered a wireless router a USB wireless router transmitter and as gift I geuss they sent me 2 USB cable extenders all the item were D-Links! On my most recent ordered I ordered a pair of Headphones w/ noise cancellation switch. These are the BEST I've ever had TigerDirct you are the BEST
Replaced a DLink which I was have dropout issues while streaming video. Not any more! This box handles security video streaming and video with no dropouts. Setup very easy with lots of features if needed. Highly recommend
This place is great IF you get the correct item you ordered. Their customer service and return process are next to impossible
You can really see how they leverage their buying power and then resell them to you at very low prices. Such a huge selection of items its not funny. Add-on their instant discounts, mail-in rebates, and free shipping, so what more could you want?
This place is on par with Newegg when it comes to pricing and products. The only thing that is not as good is their poor return mechanism. Hard to reach customer service, they tell you youll get to return something but they never confirm it. If you don't return things its great.
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