Vania M.

I placed an order in early Dec for 2 laptops, I only received one. Long story short, I called numerous times, and was told they had to do an 'investigation' because they weren't sure what happened. Each time I called, their customer service reps were not only rude but weren't able to provide any info. One guy that I spoke with had a rooster crowing in the background. I also sent emails that went unanswered. Finally a whole month after I placed the order I was told that the item was out of stock, no apologies and no remedy for the situation. Their website states they will not charge for any items not shipped but they charged me for both laptops and now I am chasing down the refund. I will never order through them again!