Chad G.

I bought an Ipad on sale. They accepted the order, but days later cancelled it with no explanation.

This is the best company to deal with when you purchase the extended warranty. Very friendly. Then when you try to make a claim, good luck. They will do anything in their power and from what I experienced fraud in order to get out of paying the claim. The same person that was so friendly when I bought the policy was terrible and rude when I tried to make a claim. One of the people who I dealt with that was terrible was Johnny M. He wouldn't give me his last name. I could write pages of details of my problems. They will refund you minus prorated days of how long you had the coverage. Here also they did not refund me the correct amount that I was owed less the prorated amount. I brought it up to them and they went silent, would not return emails or phone calls. It was not worth taking them to court.

I bought about $2000 worth of cards. Had a few that worked. Recently went to use another and no balance. Then found another card did not work. Checked the balance of all of the cards and numbers purchased. Over $1000 worth of cards had no balance. Found one card had several uses by someone else until just a couple of weeks ago. Contacted the company thinking there would be no issues for getting my money back. They said since it was after 45 days there is nothing they can do. So you could buy a card now. Not use it for 45 days and find there is no balance and they will not help you. TERRIBLE CUSTOMER SERVICE. FAIR WARNING DO NOT BUY FROM THEM. If only I had done some research and read a review like mine before I would not be out $1000.