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CardCash

How would you rate CardCash?
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California
1 review
0 helpful votes
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Couldn't Purchase Cards
November 16, 2024

My husband and I both tried to buy gift cards with different credit cards and both times we got a fraud error. So how do they make any money if can't even purchase a gift card? There was no error from our credit card company.

Date of experience: November 16, 2024
Texas
10 reviews
10 helpful votes
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Oh My God!
October 7, 2024

This is their policy: "100% Risk Free 45 Day Money Back Guarantee on All Discounted Gift Cards." I never got 3 gift cards in the mail, and I'm still trying to get my money back. THEY ARE STALLING AND HAVE BEEN SO FOR ALMOST A MONTH ON IT. I am truly done with this scam company. It will go out of business just like Cardpool.

Date of experience: October 7, 2024
Arizona
1 review
1 helpful vote
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Scammers - Do Not Use Them
April 15, 2024

Scammers with a fraudulent scheme in place. Held my cards hostage for 2+ months now after offering and agreeing to purchase them for $3,250, with payment to me via direct deposit within 1-2 business days. Spent hundreds of hours on this trying to get them to uphold the agreement they drafted and entered into, but told the same loop by foreign customer support staff who repeat their script after acknowledging the agreement and that they verified the card balances. Stay far away from CardCash.

Date of experience: April 15, 2024
Florida
1 review
0 helpful votes
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More like Card Trash
February 28, 2024

This company literally has people who determine the value of the gift card then some robot determines whether to accept or reject said gift card, providing no reason whatsoever as to why it was rejected. I suggest using another site.

Date of experience: February 28, 2024
New York
2 reviews
2 helpful votes
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Scammed me
January 22, 2024

I added my $350 hotels.com gift card to see if I could get anything back. And they took the money off without sending me any notification. They did NOT pay me, and they won't respond to my emails or anything! This website scams everybody.

Date of experience: January 22, 2024
New Mexico
1 review
4 helpful votes
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Fraudulent company
February 8, 2024

I recently followed all steps in process to cash in gift cards thru cardscash only to get response that my cards cant be validated and they are mine to use / Still haven't received cards back valued at $2,200.00/ Cards are VALID so this company scammef me out of $2,200.00 / Ive contacted state attorney

Date of experience: February 8, 2024
Hawaii
2 reviews
0 helpful votes
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I bought a $100 Chili's gift card. I tried to use it and the balance was $0. I contact cash card and was told that I did not use the gift card within 45 days. I used it a few days later. NO EXCEPTIONS!

They just kept my money, even though I did not even get a partial benefit. Very sneaky.

Date of experience: April 21, 2024
Washington
1 review
2 helpful votes
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They say they need a credit card to buy gift cards but then you give them card numbers and they decline them even though there money on it. Then I give them access to my PayPal to pay them and they steal 2$ and don't buy my giftcards.

Date of experience: January 8, 2024
New York
2 reviews
0 helpful votes
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Complete Garbage
February 26, 2024

Past three perfectly legitimate gift cards were not accepted by their computer system. This means that their business is completely useless. I suggest trying someplace else.

Date of experience: February 26, 2024
New York
1 review
1 helpful vote
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I was trying to buy 5 gift cards, 1 gamestop and 4 papa johns cards, which in total amounted to around $150 in value. I registered my account, made the purchase, and received a confirmation e-mail. A few minutes later I received another e-mail saying my order was cancelled because my account was marked as "high risk". I tried a different payment method, and again I received the same error message. Spoke to a live agent through their website chat. She said there is nothing they can do about it.
So basically they have a bad security algorithm, but whatever the algorithm says, they will follow even though it marks legit customers are fraudulent; no way to verify id through ID.ME or anything. If your account is flagged as suspicious, game over, no way around it, try another company, because these people won't help you.

Date of experience: July 27, 2023
Florida
1 review
0 helpful votes
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Card Cash will not refund for a worthless card after 45 days. My situation involved the use of a stolen credit card used to purchase a gift card which was sold to Card Cash which I unknowingly purchased. When the cardholder notified the bank of the fraudulent use, the bank charged back the vendor (Outback) and the card was devalued to zero. Thus, when I attempted to use after 4 months,, the card was declined
I understand the 45 day guarantee but felt there should ahve been a good faith refund.
Warning-don't buy cards that aren't going to be used in 45 days or use another vendor with a better guarantee (Raise)

Date of experience: April 18, 2024
Florida
1 review
28 helpful votes
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They keep cancelling my orders and labeled me as high risk fraud. Never in my life have I had this happen to me. I try to get it resolved and they're like "Eh, sorry, nothing we can do, you're a deadbeat". Okay, I never miss payments on anything, make a great income and have over 800 credit score. I'm glad I read the reviews here, I wish I read them earlier and I would have saved myself a lot of trouble dealing with these people. I'm sorry I ever gave them my credit card number.

Date of experience: July 3, 2019
Ohio
1 review
3 helpful votes
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Stolen Money
November 15, 2023

I sent in a Sephora gift card for $30. Only to receive nothing from them after about 10 emails requesting them to send me the card. I still have not received my new Walmart card. They are horrible no customer service the number goes to a service who can't help you but send an email up the channel is what they said so basically they have stolen my $24.30. Don't use them!

Date of experience: November 15, 2023
Colorado
1 review
6 helpful votes
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They sell fraudulent cards
November 1, 2021

I purchased a Black House/ White Market from CardCash for my wife and when she tried to use it, they said none of their gift cards do not start with a "6" and the gift card number was rejected. When I contacted CardCash, I got the run around, and no action. Difficult communicating with customer service and the phone call was even disconnected. While many of the cards I purchased from them have worked, when it doesn't work, you are out of luck. Any money saved by purchasing cards from CardCash was lost by the purchase of a fraudulent card. Not worth the risk or hassle in my opinion.

Date of experience: November 1, 2021
Maryland
1 review
14 helpful votes
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Worst card company ever
November 27, 2018

I hate this company. They give you false hope of your in need of money. I followed every direction. Filled out everything. I received a email saying my order was high risk (whatever that means) and when I called no one could explain to me what happened to my gift card I was trying to sell. I emailed them 8 times and I have still gotten no where. No one has contacted me. So I decided to go use the gift card only to find out my funds had been removed. I don't not recommend this company to anyone.

Date of experience: November 27, 2018
Minnesota
1 review
0 helpful votes
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First time I tried to place a order I was flagged. Called customer service and got a short
And sweet can't help you. Can't believe this company will be around long as many others are having this problem too!

Date of experience: February 9, 2022
Washington
1 review
6 helpful votes
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Send me the rest of my money!
December 8, 2022

I sold them a $300 gift card they confirmed it and after verification they accepted it. I accepted the $ 255 offer they sent me $9.01. Says it was 0 dollars on it. Well why give Me 9 bucks if that's true I made sure money was accounted for before selling it. They are scammers and will not let me speak with any higher ups.

Date of experience: December 8, 2022
Texas
1 review
1 helpful vote
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I have purchased 3 cards from here - one worked perfectly, the other 2 had no value on the card - so that sort of gave me a bad taste in my mouth for this service. However, both times I got my money back into my paypal account very fast and with absolutely no hassle, that is something to appreciate.

Date of experience: April 5, 2017
New Jersey
1 review
2 helpful votes
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I purchased two $100 gift cards and used about $40 from one of them immediately. When we went back to use it again about 2 months later, both cards had $0 balance.

This site is a haven for scammers. Play with fire if you want, but be sure to use your cards within the 45 day claim period or you will get burned.

Date of experience: September 1, 2016
California
1 review
0 helpful votes
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Declined transaction without any reason
May 1, 2017

My transaction was declined as being high risk - with no way for me to provide any additional information. How am I supposed to buy gift card if you are not going to help me in buying them. Extremely foolish risk model which is killing it's own business

Date of experience: May 1, 2017
Carol M. CardCash Rep
over a year old

Chandan, we are working on providing a better solution. Meanwhile, you can email sitejabber@cardcash.com if you'd like to push the order through.

Overview

CardCash has a rating of 2.7 stars from 2,646 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention customer service, day guarantee and high risk. CardCash ranks 107th among Gift Cards sites.

service
175
value
165
shipping
126
returns
124
quality
149
This company does not typically respond to reviews
+36