My husband and I both tried to buy gift cards with different credit cards and both times we got a fraud error. So how do they make any money if can't even purchase a gift card? There was no error from our credit card company.
This is their policy: "100% Risk Free 45 Day Money Back Guarantee on All Discounted Gift Cards." I never got 3 gift cards in the mail, and I'm still trying to get my money back. THEY ARE STALLING AND HAVE BEEN SO FOR ALMOST A MONTH ON IT. I am truly done with this scam company. It will go out of business just like Cardpool.
Scammers with a fraudulent scheme in place. Held my cards hostage for 2+ months now after offering and agreeing to purchase them for $3,250, with payment to me via direct deposit within 1-2 business days. Spent hundreds of hours on this trying to get them to uphold the agreement they drafted and entered into, but told the same loop by foreign customer support staff who repeat their script after acknowledging the agreement and that they verified the card balances. Stay far away from CardCash.
This company literally has people who determine the value of the gift card then some robot determines whether to accept or reject said gift card, providing no reason whatsoever as to why it was rejected. I suggest using another site.
I added my $350 hotels.com gift card to see if I could get anything back. And they took the money off without sending me any notification. They did NOT pay me, and they won't respond to my emails or anything! This website scams everybody.
I recently followed all steps in process to cash in gift cards thru cardscash only to get response that my cards cant be validated and they are mine to use / Still haven't received cards back valued at $2,200.00/ Cards are VALID so this company scammef me out of $2,200.00 / Ive contacted state attorney
I bought a $100 Chili's gift card. I tried to use it and the balance was $0. I contact cash card and was told that I did not use the gift card within 45 days. I used it a few days later. NO EXCEPTIONS!
They just kept my money, even though I did not even get a partial benefit. Very sneaky.
They say they need a credit card to buy gift cards but then you give them card numbers and they decline them even though there money on it. Then I give them access to my PayPal to pay them and they steal 2$ and don't buy my giftcards.
Past three perfectly legitimate gift cards were not accepted by their computer system. This means that their business is completely useless. I suggest trying someplace else.
I was trying to buy 5 gift cards, 1 gamestop and 4 papa johns cards, which in total amounted to around $150 in value. I registered my account, made the purchase, and received a confirmation e-mail. A few minutes later I received another e-mail saying my order was cancelled because my account was marked as "high risk". I tried a different payment method, and again I received the same error message. Spoke to a live agent through their website chat. She said there is nothing they can do about it.
So basically they have a bad security algorithm, but whatever the algorithm says, they will follow even though it marks legit customers are fraudulent; no way to verify id through ID.ME or anything. If your account is flagged as suspicious, game over, no way around it, try another company, because these people won't help you.
Card Cash will not refund for a worthless card after 45 days. My situation involved the use of a stolen credit card used to purchase a gift card which was sold to Card Cash which I unknowingly purchased. When the cardholder notified the bank of the fraudulent use, the bank charged back the vendor (Outback) and the card was devalued to zero. Thus, when I attempted to use after 4 months,, the card was declined
I understand the 45 day guarantee but felt there should ahve been a good faith refund.
Warning-don't buy cards that aren't going to be used in 45 days or use another vendor with a better guarantee (Raise)
They keep cancelling my orders and labeled me as high risk fraud. Never in my life have I had this happen to me. I try to get it resolved and they're like "Eh, sorry, nothing we can do, you're a deadbeat". Okay, I never miss payments on anything, make a great income and have over 800 credit score. I'm glad I read the reviews here, I wish I read them earlier and I would have saved myself a lot of trouble dealing with these people. I'm sorry I ever gave them my credit card number.
I sent in a Sephora gift card for $30. Only to receive nothing from them after about 10 emails requesting them to send me the card. I still have not received my new Walmart card. They are horrible no customer service the number goes to a service who can't help you but send an email up the channel is what they said so basically they have stolen my $24.30. Don't use them!
I purchased a Black House/ White Market from CardCash for my wife and when she tried to use it, they said none of their gift cards do not start with a "6" and the gift card number was rejected. When I contacted CardCash, I got the run around, and no action. Difficult communicating with customer service and the phone call was even disconnected. While many of the cards I purchased from them have worked, when it doesn't work, you are out of luck. Any money saved by purchasing cards from CardCash was lost by the purchase of a fraudulent card. Not worth the risk or hassle in my opinion.
I hate this company. They give you false hope of your in need of money. I followed every direction. Filled out everything. I received a email saying my order was high risk (whatever that means) and when I called no one could explain to me what happened to my gift card I was trying to sell. I emailed them 8 times and I have still gotten no where. No one has contacted me. So I decided to go use the gift card only to find out my funds had been removed. I don't not recommend this company to anyone.
First time I tried to place a order I was flagged. Called customer service and got a short
And sweet can't help you. Can't believe this company will be around long as many others are having this problem too!
I sold them a $300 gift card they confirmed it and after verification they accepted it. I accepted the $ 255 offer they sent me $9.01. Says it was 0 dollars on it. Well why give Me 9 bucks if that's true I made sure money was accounted for before selling it. They are scammers and will not let me speak with any higher ups.
I have purchased 3 cards from here - one worked perfectly, the other 2 had no value on the card - so that sort of gave me a bad taste in my mouth for this service. However, both times I got my money back into my paypal account very fast and with absolutely no hassle, that is something to appreciate.
I purchased two $100 gift cards and used about $40 from one of them immediately. When we went back to use it again about 2 months later, both cards had $0 balance.
This site is a haven for scammers. Play with fire if you want, but be sure to use your cards within the 45 day claim period or you will get burned.
My transaction was declined as being high risk - with no way for me to provide any additional information. How am I supposed to buy gift card if you are not going to help me in buying them. Extremely foolish risk model which is killing it's own business
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email sitejabber@cardcash.com so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash has a rating of 2.7 stars from 2,646 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention customer service, day guarantee and high risk. CardCash ranks 107th among Gift Cards sites.
Chandan, we are working on providing a better solution. Meanwhile, you can email sitejabber@cardcash.com if you'd like to push the order through.