Josh B.

Why, why, why did I think this was a good idea? I read a good handful of decent to good reviews and was pretty hopeful. Their "24-48 hour" review time, even with the added time they claimed they needed because of the holidays, will turn into days, and then, in my case, a week. Customer service is robotic and incompetent at best, and ignores you at worst. They also require a credit card that they put a hold on while they spend over a week validating your gift card balance? And yet the also have a link for YOU to check the balance? How does it take a week for them to do it then and if they verify it, why are they holding on to your credit card info? Super super sketchy. As of now I'm out $150 and doubt I'll see it again. I reported to BBB. Anyone else with this kind of experience should too. When reporting, BBB website already had this business flagged for fraudulent card issuing, refusal to comply with their own terms, numerous refund complaints, etc. I can only imagine any decent reviews for this scam are from the customer service agents because God knows they aren't getting paid to actually take the whole 8 seconds it takes to check a balance on a card and have to find something to do.