This site is a true hidden gem. Hilarious stories told through text exchanges. Do yourself a favor and check it out. Just make sure you're not at work. Inevitably you'll just end up reading all of them.
Terrible customer service! Bought a laptop, didn't work, it took me over 3 WEEKS to get a new one. Problem was a bad hard drive. Apparently their "vendor" had swapped out the original one with a really cheap one. Awful.