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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Staff member was very helpful in solving the problem on the receiving my tickets through email instead of my mail took less than five minutes
A little complicated and slow delivery of tickets. One day before show and still haven't received the tickets.
The tickets were great, and the game experience was awesome!
My order is *******. Please transfer tickets. Are you emailing or texting?
Bought tickets found out after the fact it was in cad not usd could not get refund tickets were approximately double the price will never buy tickets here again
Did not know it was resale tickets and we may not get til day before event. May try to cancel
I bought my tickets in July and I still have not received them. I have paid for them and have not heard from anyone. There is not reason for me to still not have them.
The chat revealed absolutely nothing I didn't already know. My questions were not answered and it was clear they didn't know the information. Basic information like 'where is the parking garage?' or 'what time can I enter the garage?' should be answerable.
Super easy to order and download tickets into my Apple wallet
See above. The price was hidden from me. The e-mail stayed $150 Canadian per ticket but the invoiced amount was well over $1000 in USD. I still do not have the tickets and the play is tomorrow.
The time line on purchasing tickets is too quick. Needed to try several times.
Got tickets 20 minutes after ordering and the concert was awesome
All appears good with the purchase and i am hopeful it continues to go well.
Purchase process was fine, but what I didn't realize was that the tickets would show up on Ticketmaster. I put in my personal email instead of a different email that was already linked to my Ticketmaster account, so now I have two Ticketmaster accounts. Not ideal, but live and learn.
I haven't received the tickets yet. When will i receive the tickets?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members