TicketsOnSale

I've paid twice as much as the actual ticket price from the Luke Bryan site. I didn't realize it at first because I just accepted the order then saw the tickets. I wanted to cancel but they wouldn't let me. Also the purchaser is someone called Erin Dwyer. Have no idea why or who. Since it's a birthday gift I wanted it to say my name. I sure hope these are real tickets.

Very misleading marketing.,I expected a price of $34 for this parking space not over $50 which was only evident in small print
I did not contact you re this other than via this input. You ripped me off… poor location re distance from venue to car, you sold me a space for over $50 which I can tell you rent for $17 a day when no events are on at Amelie. Then you
Have the nerve to ask me to describe my experience for other customers! Well it is not
A good experience and I will never book with you anywhere again

I don't feel the 'service charge' was made very apparent during purchase.
I won't use this again. $40.00 seats ended up to be almost $100 a piece. I called and dealt with 'live chat', which was a joke, and tried to call company and was given a recording of no refunds, etc.
I am inexperienced with buying tickets online and didn't realize this was a 3rd party til I pushed the submit for payment.

Found a show at the Kravis Center, West Palm Beach, Fl. My wife and I wanted to see so I Googled it. The first site that came up was the Ticketsonsale website. I very stupidly bought the tickets without checking that there was a direct way to buy the tickets through the venue. Long story short- I quickly realized (5 minutes later) that I had made a mistake and massively overpaid. I tried to cancel but the agent would not let me. In the end, the seats were in the last row (no exact seats show up when you book) and I paid $200 for two seats that should've $70. There should be a law against the administrative fees these ticket agents charge!

I wish i had understood Tickets on Sale is masquerading as the venue. I buy so few tickets i just did not understand. Your business model is based on a subtle deception in the search engine process. Then on top of it i was re-directed back to the official seller (AXS) to actually access the tickets and i had to set up a second access point and password. So I paid more than i should have paid and took twice as long to get through DOUBLE the electronic hoops. Hopefully a lesson learned by me and i will not do it again.

I bought 3 tix on the mezzanine. They were listed as $95 each. When I went to final purchase I saw $95 each with a service fee of around $135. What I got billed for was 3 tickets for $179 each and almost $400 in fees. I got an email saying prices can change after purchase and they will do their best to seat me in my selected section. How can they change the price after you have agreed on a certain amount prior to purchase? Ridiculous.

Everything went as expected, except for the fact that there is zero indication of the fees involved when making the purchase. I was ordering two tickets for about $50 a piece and was very surprised when I clicked on the button to process my order and it showed the amount I spent was over $160. I went back through the process to make sure I didn't miss anything, and there is one paragraph in small font just before you process the order that tells you the total that you are actually paying. Again - there is absolutely no indication that you are going to be charged fees before this point and there is no receipt explaining what these charges are for. I will never use this site again if I can help it.

My cart stayed $282, I hit purchase and was charged $756.22. I do not understand how it changed over $400! I tried to cancel and it wouldn't let me. I tried chat, email, and phone. Phone was all automated. I called my bank but I purchased through pay pal so I could stop it from going through. I have an open review through pay pal now and plan to report to the better business bureau if it is not settled soon. I just want a refund. I would never spend this much on 2 concert tickets.

When I purchased my tickets and checked out in my cart, there were hidden fees and charges that did not present until after my charge went through. There was a 31% upcharge which is quite honestly a bit of price gauging! I immediately called the "customer service" line to ask for a cancellation and was told the tickets were final sale. I will NEVER recommend your site to anyone and will never use the site again. Thank you for the opportunity to share my review.

Easy online purchasing and helpful customer service. Have contacted them a few times by phone and have had good experiences from an actual person. It's nice to speak to someone for help and not a machine.