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How easy is it to get a hold of customer service at Ticketsonsale.com?

asked by Daniel S. on 8/17/20

10 Answers

Impossible. You can't speak to a person. Ever. Want to waste your time with automated email responses, computerized form "live chat" or a long wait to hear more computer generated responses when you call their pathetic excuse for customer service? Then this is the company for you.

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You can't talk to anyone. They don't even answer their emails. Total bs company!

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O no one picks up the phone I emailed called and called guaranteed me the tickets no tickets nothing

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No one will answer the phone. So you choose chat and they are clueless/

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Sorry you guys had a bad experience, next time if and when you get through to customer service ask for Julian, she is the best.

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Not easy what so over and couldn't even talk to someone on the phone email only and had to wait for responses

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Crooks will not offer a refund. Concert I paid for postponed and then cancelled.

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It's not. And if you manage to they are rude and unhelpful

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Getting ahold of them via email wasn't hard, but they certainly provide no help.

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Not easy at all to get a live person and their queue is non-existent.

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