TicketsOnSale Questions & Answers

Question 1

Question:

How easy is it to get a hold of customer service at ticketsonsale.com? How easy is it to get a hold of customer service at ticketsonsale.com?

Answer · 2021-10-31T12:38Z

Answer:

Terrible do not use this company, you will not get your tickets or your refund

By Ramon P. over a year old

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Question 2

Question:

Did anyone have issues w not receiving the link sent to phone number to access the tickets? i'm scared i wont be able to receive them. Did anyone have issues w not receiving the link sent to phone number to access the tickets? i'm scared i wont be able to receive them.

Answer · 2023-06-12T10:02Z

Yes. In my case the concert is tomorrow and I still had not received anything from this company. When I called, the guy finally sent me the link to the tickets. Very shady.

Question 3

Question:

I would like a refund for my cher tickets. the concert was supposed to take place at the iowa events center in des moines, iowa. how do i proceed? I would like a refund for my cher tickets. the concert was supposed to take place at the iowa events center in des moines, iowa. how do i proceed?

Answer · 2021-03-18T05:56Z

They refuse to give refunds especially if the event is cancelled. Do not buy from Them

Question 4

Question:

Did anybody ever get their tickets? it says i'll get my ticket the day before my event, i'm nervous. Did anybody ever get their tickets? it says i'll get my ticket the day before my event, i'm nervous.

Answer · 2023-06-12T10:01Z

Answer:

You have to call and convince them to send you the link.

By J C. on 6/12/23

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Question 5

Question:

All the negative reviews say is that the customer service sucks and that it takes forever to get here but do the tickets actually work?

Answer · 2023-06-12T10:04Z

That's my fear as well. I will let you know because my show is tomorrow night, and I just finally got my tickets after calling and freaking out.

Question 6

Question:

Sammy hager concert was cancelled due to weather. i want a refund Sammy hager concert was cancelled due to weather. i want a refund

Answer · 2022-01-15T02:58Z

If you purchase tickets from tickets on sale you will not get your money refunded. Ever.

Question 7

Question:

It's horrible never use this company you'll never get your tickets or your refund It's horrible never use this company you'll never get your tickets or your refund

Answer · 2023-10-28T07:56Z

Agreed! I went back thorough and tried to reorder tickets. There is a warning that prices are in USD…but it's buried at the end of a bunch of legalese and followed by more tech jibberish and a big 'Place Order' button. Ethical sites make you select your country/currency based on where web traffic is coming in from to make it very clear you're paying in USD - and offer a 'buyers remorse' period. Since I won't even get my tickets for 16 days, they have plenty of time to resolve this; especially as I acted within minutes of the charge going through. At best, terrible business practices; at worst, outright fraud.

TicketsOnSale Questions & Answers

How easy is it to get a hold of customer service at ticketsonsale.com? How easy is it to get a hold of customer service at ticketsonsale.com?

Did anyone have issues w not receiving the link sent to phone number to access the tickets? i'm scared i wont be able to receive them. Did anyone have issues w not receiving the link sent to phone number to access the tickets? i'm scared i wont be able to receive them.

I would like a refund for my cher tickets. the concert was supposed to take place at the iowa events center in des moines, iowa. how do i proceed? I would like a refund for my cher tickets. the concert was supposed to take place at the iowa events center in des moines, iowa. how do i proceed?

Did anybody ever get their tickets? it says i'll get my ticket the day before my event, i'm nervous. Did anybody ever get their tickets? it says i'll get my ticket the day before my event, i'm nervous.

All the negative reviews say is that the customer service sucks and that it takes forever to get here but do the tickets actually work?

Sammy hager concert was cancelled due to weather. i want a refund Sammy hager concert was cancelled due to weather. i want a refund

It's horrible never use this company you'll never get your tickets or your refund It's horrible never use this company you'll never get your tickets or your refund

Are the tickets real?

Is my ticket just a qr code in a pdf on my phone.

I'm looking at taylor swift tickets for vancouver, and i am wondering if i will get them or not if i purchase them?

Can’t see your question? Ask to get answers from the TicketsOnSale staff and other customers.

TicketsOnSale Questions & Answers

How easy is it to get a hold of customer service at ticketsonsale.com? How easy is it to get a hold of customer service at ticketsonsale.com?

Did anyone have issues w not receiving the link sent to phone number to access the tickets? i'm scared i wont be able to receive them. Did anyone have issues w not receiving the link sent to phone number to access the tickets? i'm scared i wont be able to receive them.

I would like a refund for my cher tickets. the concert was supposed to take place at the iowa events center in des moines, iowa. how do i proceed? I would like a refund for my cher tickets. the concert was supposed to take place at the iowa events center in des moines, iowa. how do i proceed?

Did anybody ever get their tickets? it says i'll get my ticket the day before my event, i'm nervous. Did anybody ever get their tickets? it says i'll get my ticket the day before my event, i'm nervous.

All the negative reviews say is that the customer service sucks and that it takes forever to get here but do the tickets actually work? All the negative reviews say is that the customer service sucks and that it takes forever to get here but do the tickets actually work?

Sammy hager concert was cancelled due to weather. i want a refund Sammy hager concert was cancelled due to weather. i want a refund

It's horrible never use this company you'll never get your tickets or your refund It's horrible never use this company you'll never get your tickets or your refund

Are the tickets real?

Is my ticket just a qr code in a pdf on my phone.

I'm looking at taylor swift tickets for vancouver, and i am wondering if i will get them or not if i purchase them?

Can’t see your question? Ask to get answers from the TicketsOnSale staff and other customers.

All the negative reviews say is that the customer service sucks and that it takes forever to get here but do the tickets actually work?