Overview
TicketsOnSale has a rating of 3.7 stars from 29,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketsOnSale most frequently mention good experience, confirmation email and easy process. TicketsOnSale ranks 1st among Tickets sites.
Instant Feedback
They present themselves and get placement as if they are the venue. They don't mention that they are a resale site until after you have clicked. They don't give you the seat assignment. They refuse to let you cancel and are unhelpful in the chat, despite the fact that it said in process for so long that I didn't think I had bought the ticket. There were better, less expensive seats available through the actual box office. I will NEVER buy from this vendor again. Making it seem like they are the actual performance sites when they are not is shameful.
Well -I was in too big of a rush and didn't realize it was a reseller. Maybe you can learn from my mistake. I got an $11 parking spot for $60. In addition, you don't get your ticket right away. So - don't be duped like me. If you want to buy from a reseller -at least go in knowing that. And you can't cancel - at all - so be aware of that too.
I experienced a bit of sticker shock as the price advertised was not the price I paid. This did concern me however I'm assuming there's a secondary market markup, but I wish I knew at the time how much that was going to be. I did receive the concert tickets the next day via Ticketmaster so they are in my Apple wallet so I am looking forward to the show.
I have yet to receive my tickets via email which were purchased almost two weeks ago. And when I click the " contact us " it never goes to the site. But my money was taken from my account immediately!
This is an American business, so don't be surprised by the bottom line. If you're buying for an event in Canada, the prices are in U.S. Also, service fees and delivery fees are tacked on. Conversion required.
Ordering tickets was very user friendly. Opened my MLB app after seller sent me an email verifying sale. Tickets are shown but without barcodes which should appear closer to game time. Not sure I like that approach. If tickets are bought and paid for and seller has in fact received the funds the buyer should not have to experience anxiety wondering if the seller was legitimate. Barcodes should be sent when funds change hands.
Easy to select tickets and then it tells me some other third party will provide the tickets anytime up to 2 days prior to the show. I've paid and I would like to have my tickets in hand.
Hope this works out.
It was easy to find the tickets I wanted for a specific event. The tickets were more expensive then competitors websites however they had better seats avail. The kicker was the service charge for 125$ per ticket. I didn't realize till it was too late and I pressed 'buy tickets'. I think that is outrageous.
I never received a transfer email nor directions as to how to download the tickets onto my phone even though you said the tickets were transferred. Im not happy with the service and do not plan to use it in the future.
I haven't gotten the ticket I ordered yet so I cannot give a review yet. Tickets on Sale informed me that the e-ticket would arrive later in an email. I prefer to get my ticket when they charge my credit card, ugh.
Prices too high. Said no to insurance but was charged anyways. Game time got changed to 3 1/2 hours earlier and I could make it due to my grandsons b day party and they wouldn't give me a refund of any kind.
The process is over expensive and Ticket Master seems to boost their selection on google so potential customers feel this is the only option. The prices are over priced and for new users not overly friendly
The purchase process was simple and easy with one exception.
There are several options for parking within the Prudential Arena garage with different pricing
But no explanation of the difference between each (GA vs GA1 with a $4 or $5 price difference).
An improvement to this issue would make your site 5 stars.
Good parking pricing at Hard Rock stadium. But, it took too long to deliver to my email. Should be processed and be delivered within a minute at most. So buy the parking pass ahead of time to save money and have the pass before arriving
Just send the ticket, not a link to some 3rd party app I don't already have. I'm sure there's more to it than I know, but just seems like extra unnecessary steps. Also, don't hassle first customers about feedback. I'll use this service in the future, but if I remember the process and have an alternative, I'll likely use the alternative. But if you're actually cutting into Ticketmaster's monopoly, then more power to you and I take it all back!
The on-line purchase of the concert tickets was easy and seamless. Received the confirmation promptly. Was also notified that the tickets would be sent to me two days prior to the concert performance. A little too close for comfort. I'm hoping they arrive on time.
Your e-mail request was very vague. The last couple of months I have purchased several concert tickets and theatre so I had to review my records to see which one you were inquiring. Second I do not like tickets delivered via phone. I get it things have changed but I like the physical tickets if possible. The real experience will come when it is time for the concert and my reciept of the tickets 24 hours before the show will run smoothly.
I purchased tickets for the Oliver Anthony concert in Clarksburg. This is the first time I've used this site. Overall is easy to navigate. The only confusing this is the ticket section and when you get the ticket itself. Mine seems like a generic ticket, it doesn't have my name just the order ID. We'll see on the day of the show how it all really went.
Self processing fees over $11 seem excessive. Site is fast & efficient.
2/2- still waiting on tickets I purchased on 1/26. Event is 2/14, site states I will get them no later than 2/13. Timeline makes me nervous.
Ok experience. Originally the tickets were $112 each once I put through the order on my credit card it was $150 each. I know there are always taxes and fees however I had no idea of the total cost until the transaction was done. I probably would've bought the tickets anyway, but it would've been nice to see the actual total before the transaction took place.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members