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TicketsOnSale

Overview

TicketsOnSale has a rating of 3.7 stars from 29,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketsOnSale most frequently mention good experience, confirmation email and easy process. TicketsOnSale ranks 1st among Tickets sites.

service
4,734
value
548
shipping
423
returns
467
quality
4,580
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45,158 reviews
How would you rate TicketsOnSale?
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Vermont
1 review
0 helpful votes
Follow Abby D.
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Helpful but kind of annoying
February 20, 2025
Updated review

Ordered tickets through here so i didn't have to sit on the website myself- simple and easy
When i received my confirmation email and I tried to click the link it wouldn't confirm my order but instead send me to a review site -- that was super annoying

Date of experience: February 10, 2025

Helpful
February 17, 2025
Previous review

Ordered tickets through here so i didn't have to sit on the website myself- simple and easy

Date of experience: February 10, 2025
Iowa
1 review
0 helpful votes
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Made a mistake ordering here!
April 14, 2025

I was rushing to buy tickets and chose the first site I saw - chose tickets and paid. I received an email invoice stating the charge was almost $100 more than the price of the 2 tickets! What bothered me more was when I received the next email there was a link to my tickets. I'm VERY leary of clicking on links!
Also - No one answers the phone! I did end up using the link and now I have to wait and see if these tickets will work to get me into the event. I TRIED to contact customer service BUT it's impossible to speak to a person or even have an opportunity to leave a message. Trying to save others from making the same mistake!

Date of experience: April 4, 2025
Canada
1 review
0 helpful votes
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I wish I didn't need to download an app
April 27, 2025
Updated review

Your telephone help was great. I wish I didn't need to download an app to receive my tickets. You could have just emailed them to me. The app is unnecessary and I will be deleting it after I see this show.

Date of experience: April 9, 2025

Fees are very high
April 19, 2025
Previous review

Fees are very high.

Date of experience: April 9, 2025
New York
1 review
0 helpful votes
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Tickets overpriced
March 18, 2025

I got my tickets in a timely manner. The tickets were 45 dollars each. I paid 83 each and 54 for service charge. It was definitely expensive, but I am looking forward to the show. I hope that Ticket Sale is a legitimate company and that my tickets are good. Thank you

Date of experience: March 10, 2025
Alabama
1 review
0 helpful votes
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I purchased parking pass VIP area available yo me at noon to park. I received a email saying the avail to park moved until 7 pm. The first game starts at 7:10pm. There is no time to find your space, get inside and find your seat. I paid over $200 for this spot

Date of experience: March 26, 2025
New York
1 review
0 helpful votes
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Flawless- even I didn't mess up
April 6, 2025

It's a little scary going on here first time. You just sent money on the internet and not sure what happens next. Emails arrived quickly and described everything. I stalled a day or so before getting the app and a nice reminder came with all the links from previous emails to make it simple. Everything was simple and looks good for the concert. Thank you

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Where's my ticket?
April 29, 2025
Updated review

Still have not received and e- ticket and I purchased it over 10 days ago. You would think with a fee as high as yours your service would be a bit more efficient. Appreciate your time and hopefully I don't miss the show.

Date of experience: April 19, 2025

Service fee is high
April 21, 2025
Previous review

I don't get why you charge like 50% of ticket price for a service fee

Date of experience: April 11, 2025
Texas
1 review
0 helpful votes
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Okay experience
February 3, 2025

Not fantastic but not bad either. First time using this site to purchase tickets and i'm still a bit on the fence… haven't received actual tickets yet but have been sent confirmation for them. Hoping to see my tickets and concert very soon.

Date of experience: January 24, 2025
Illinois
1 review
0 helpful votes
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I feel ripped off
May 3, 2025

I feel ripped off. I thought I was routed to legitimate ticket master site and it turns out it is your company. I paid way more than I should have. I tried to get the payment stopped but they said it didn't count as fraud.

Date of experience: April 23, 2025
North Carolina
1 review
0 helpful votes
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33% Fees, No Refund
March 4, 2025

The ticket price was already high for balcony seats. Fees were not specified. I only learned of fees when I purchased tickets. I tried to return immediately but they were "non-refundable." Will not use again.

Date of experience: February 22, 2025
West Virginia
1 review
0 helpful votes
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Sitting or standing🤷🏼‍
March 20, 2025

The Clay Center seating chart doesn't show the seats. Why. I just bought a ticket and don't know where the hell I'm sitting or am I standing. I am handy caped and was looking for a seat close to the stage but on an aisle seat. 🤷🏼‍

Date of experience: March 15, 2025
Washington
1 review
0 helpful votes
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GOT FOOLED THOUGHT I WAS IN TICKET MASTER
March 15, 2025

I thought I had clicked on the ticket master. It even showed my user name and password, then after purchase found out it was not ticket master. I don't know how I am supposed to get the tickets if I don't have a "smart Phone" Very unhappy

Date of experience: March 5, 2025
California
1 review
0 helpful votes
Follow Jamie L.
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I googled AXS tickets and got directed to this site, not realizing this was a resale site. Not happy. For most people ticket purchases are a a high-stakes and high adrenaline experience. Especially when trying to purchase for a gift. I paid way too much for these crappy seats. This is totally on me, but this is how the game works, right? Prey on the people trying to score tickets.

Date of experience: March 7, 2025
Texas
1 review
0 helpful votes
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Scammy and scummy ticket company
March 27, 2025

We are excited to go to the Austin Rodeo, but are not excited about the extra 100 dollars we spent on fees to purchase our tickets. All the fine print was of course... fine print and being on a timer to purchase the tickets manipulated me into not reading the fine print! We didn't notice we would be spending an extra $100 for an obstructed view it until it was too late- and of course no refunds so we are trapped with them! I highly recommend buying your tickets elsewhere. Wish I looked into how this company has had lawsuits for this stuff in the past instead of rushing into my purchase. Will not make the same mistake next time.

Date of experience: March 17, 2025
Ohio
1 review
0 helpful votes
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Paid a lot of money and no tickets yet
April 5, 2025

I understand that some sites only deliver purchased tickets just before the event. However I don't even have seat numbers. What the heck? And there are too many emails, apps, etc before receiving the tickets.

Date of experience: March 26, 2025
North Carolina
1 review
0 helpful votes
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Haven't received tickets
March 12, 2025

Quick and easy. Just ready to get the tickets delivered. Don't want to wait for the last day to get them. I'm not that savvy with this kind of transaction. But it was really easy.

Date of experience: April 4, 2025
Texas
1 review
0 helpful votes
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Could be better
April 23, 2025

Tickets were easy to order, but tickets are not sent electronically upon order. I received a confirmation stating they would come two days before the show. I'm very uncomfortable with that and hope this is not some scam. Plus, I ordered and the final price was not displayed. I'm fairly sure that I could have ordered the same tickets on a well known site for less. There seem to be a lot of fees attached that I was unaware of prior to purchase. Due to the fees and non immediate delivery of the tickets, I must say I will never use this site again.

Date of experience: April 13, 2025
Canada
1 review
0 helpful votes
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Easygoing
April 12, 2025

The interface of the website was clear. They allowed me to know how many tickets are left and where the seats are so quickly and cleary.
Also it was the only way to watch the game. Because I couldn't pay with my debit card in other cites.
So thank you for your services!

Date of experience: April 3, 2025
Iowa
1 review
0 helpful votes
Follow Brenda M.
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In 3e Encore, the tickets were listed at $45 each. I understand that ticket re-sellers mark up the tickets. I had been shown a price of $90 per ticket and decided to splurge and get them (it was a special surprise for my husband's birthday). Instead of a $180 charge on my credit card, it was $292! I wanted to cancel, but had already told my husband we were going. The ticket buying experience felt like a scam and I feel VERY much ripped off!

Date of experience: April 13, 2025
Mississippi
1 review
0 helpful votes
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Cancellation policy is no good.
April 25, 2025

I actually wanted tickets to the def leapard concert. But accidentally clicked this app and these tickets. Your customer service said all sales final so I'm gonna take the tickets and enjoy. They are pricey. Although having trouble transferring them...?.

Date of experience: April 15, 2025