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TicketsOnSaleReviews 36,686

3.8

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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Massachusetts
1 review
0 helpful votes
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Top
September 1, 2025

No comments, was all perfect. Easy order. Fast delivery...

Date of experience: August 22, 2025
Canada
1 review
0 helpful votes
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Would be much better to have the tickets way before the event rather than the day before

Date of experience: August 22, 2025
Canada
1 review
0 helpful votes
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Got thevtickets promtly
September 1, 2025

Fine. Got the theater tickets promptly. Travelling from out of town

Date of experience: August 22, 2025
Canada
1 review
0 helpful votes
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Over priced fees, USD, not good overall
September 1, 2025

Over priced, and they had to follow up to confirm that I actually received my tickets?

Date of experience: August 22, 2025
Texas
1 review
0 helpful votes
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Yay
September 1, 2025

Great no no no no no I don't know why y'all are making me put 50 characters and this is pissing me off. Thank you. Good night.

Date of experience: August 25, 2025
Canada
1 review
0 helpful votes
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Long temps d'attente
September 1, 2025

Déçu de recevoir les billets seulement une journée à l'avance. Aucune confirmation des places

Date of experience: August 22, 2025
Tennessee
1 review
0 helpful votes
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.
September 1, 2025

. It was good
………………………………….,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: October 18, 2025
Canada
1 review
0 helpful votes
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Fast
September 1, 2025

Fast and easy to get tickets. First time doing it this way. Thank you

Date of experience: August 28, 2025
Illinois
1 review
0 helpful votes
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Good experience
September 1, 2025

Easy process. Website made it very easy. I look forward to my next event.

Date of experience: August 22, 2025
Washington
1 review
0 helpful votes
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Blues Traveler tickets
September 1, 2025

I bought the tickets for $18 each and received them a week later! Great experience!

Date of experience: August 22, 2025
Canada
1 review
0 helpful votes
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Good
September 1, 2025

Personally I would like my tickets in my hand not using my phone.

Date of experience: August 22, 2025
Canada
1 review
0 helpful votes
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Scam
September 1, 2025

I thought it was ticket master, it was not. The prices are double what they were on ticket master and in us funds.

Date of experience: August 22, 2025
New Jersey
1 review
0 helpful votes
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Too much!
September 1, 2025

I paid double the amount for a parking ticket booking. When I went to the event, I saw $30 event parking space available plenty. I felt too bad that I booked through you online!

Date of experience: August 22, 2025
Virginia
1 review
0 helpful votes
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Tickets
September 1, 2025

My stars are going to go down for making me type 50 characters here. Went from a 5 to a 4.

Date of experience: August 22, 2025
Canada
1 review
0 helpful votes
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As expected
September 1, 2025

A typical ticket purchasing site. Some stress in the sense that tickets come in a few days. But it did work out.

Date of experience: August 26, 2025
Michigan
1 review
0 helpful votes
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Very smooth and easy, thank you
September 1, 2025

No issue at all great experience 🤗will use thus site again thank you again

Date of experience: August 25, 2025
Canada
1 review
0 helpful votes
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Disappointed
September 1, 2025

I will not be getting my tickets until the day before the concert

Date of experience: August 22, 2025
Texas
1 review
0 helpful votes
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Awesome
September 1, 2025

They were great. They took care of me when I had questions. We use them again.

Date of experience: August 22, 2025
California
1 review
0 helpful votes
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Scam
September 1, 2025
Updated review

I was send to parking garage that is nowhere near the venue, it is an empty lot with not a single hotel or building near especially the venue that I am suppose to go. I want a refund of this parking purchase. I did not use the parking exited and drove 10 more minutes to the venue parking garage instead.

Date of experience: August 16, 2025

No comment
August 25, 2025
Previous review

No comment. Easy parking

Date of experience: August 15, 2025
Washington
1 review
0 helpful votes
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Easy!
September 1, 2025

Easy to make purchase. Tickets were sent electronically in a timely manner and was able to add to my wallet without any issues. Great price on tickets too. Thank you.

Date of experience: August 22, 2025