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TicketsCenter has a rating of 1.6 stars from 1,591 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.
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They come off like a legitimate site. I clicked on a facebook ad for a monster truck show and ticket. Com popped up so i thought it was connected to the show but it is NOT! 85 for 2 tickets costs me 150 bucks! I realize the true cost of ticket after doing research. I am so upset! Do not purchase from them SCAMMMMMMMM!
Ticket Center is a scam. They charge twice the face value of the ticket and then there is no follow-up from any people. You cannot contact them, you cannot exchange your ticket, you cannot get a refund. They have a BBB grade of D.
I ordered 2 tickets for wild n out for March 12th 2020. I paid almost 300 for my tickets for my show to be canceled and no refund nor store credit issued. No live person to talk to unless your show is within 48 hrs. I'm in the process of filing legal action against this company. They shouldn't be able to steal from ppl. Like this. I will never use this site again
The site is 3rd party, and if seller does not provide you with tickets, they do not refund. They also do not disclose who the seller is.
Ticket Center has held my money for the Stone's concert for over a year and recently "They" Canceled Louisville in Favor of the Nashville venue. This is strictly a business decision on their part. They are blaming this on COVID YET THE Stones are more than happy to perform in Nashville. This is fraudulent and they need to give refunds to the thousands like me that are being taken to the cleaners!
The Ford idaho center has the snake river stampede this weekend. I wanted to buy tickets so they wouldn't be sold out. My bday is tomorrow. Tickets are 21.00 for adults and 18.00 for children. So 60.00 it would be total. Your company somehow charged me 178.00 for this. How do you even sleep at night frauding ppl like this? The idaho center gets 7 out of 10 calls like this they said and they are working on stopping all of it. I. e. Lawsuit. So have fun getting sued by all of these people. It complete and utter FRAUD what you are doing and charging illegally 3 times the amount for tickets and hidden service fees of 10.00 per ticket. Especially when people are struggling because of covid. Filthy. You should truly be ashamed of yourself. DISGUSTING! I will be reporting reporting as fraud to my bank as well if this isn't refunded. This company is complete TRASH. There isn't a live person to talk to either. You can never get through to anyone. No one ever returns your stupid automated "live" chats either. Karma sucks. You will see ;)
Horrible customer service, horrible return policies. Do not buy tickets through this venue. I spent such a long time on the phone with them and explained a situation where I was not aware that someone in my household had purchased these tickets and they refused to work with me.
Thought I was on the Saints Baseball website. Also thought I was buying great seats for $77 total (2 tickets). Yeah I know - not that smart! Turns out they were the worst $5 seats you can buy in the grass area above the outfield. Was $27 per ticket plus $12 handling fees and other fees and taxes and totaled $75. Total rip off. I will never buy from them again.
I tried to purchase tickets for an event and they wanted $180 per ticket +3 separate service charges. When I got to the event the tickets were $14 with no service charges. They are crooks.
Company has horrible service will change their policies to help themselves and make themselves money while they steal your money. Bought ticket before the pandemic and had the concert end up canceling but not due to the pandemic but due to being arrested and having to cancel the whole tour. But refuse refund. Contacted the BBB for help! Shady business!
I have called them over 5x and they refuse to put my cancelled concert ticket money back to my card. They want me to take their stupid refund. They now know what they can do with their 110% refund. This place is a scam and then some. They are sorry thats all I hear. I told them you are a very sorry company. Do not ever purchase tickets from these scam artists. Now I am out $300.00 Thanks Ticket Center for nothing!
I purchased Nathaniel Rateliff tickets through them. The total came to $334. I have used Ticket Master in the past and thought this company worked the same way. IT DOES NOT! Actual tickets cost $52 a piece so I played over $200 more for tickets that I can't get refunded. Lesson learned. I will NEVER use them again and am leaving a terrible review on every webpage I can.
Bought tickets to an event that was canceled I was told they don't give refunds I was issued a credit code that won't work. So far 10 emails with no response filed complaint with BBB still no response. The company doesn't answer phone I'm out 496.00 my next step is going to local DAs office and file a complaint there.
Regarding my review from earlier(June 18th, 2021). Where I Never got my Seattle mariner tickets when I was on vacation, spent hours on the phone with them and the phone calls kept getting disconnected numerous times. Never got a call called back and when I Did talk to somebody and they came up with the proposed plan, they never followed through. They are a ghost of a company if you have any issues. Lost all my ticket price and fees.
And because we were traveling and buying tickets again….
Prior to And after my experience with Ticketcenters
I Now return to Ticketmaster number of times, Vivid a few times, and I believe StubHub as well WITHOUT ANY ISSUES. Ticketmaster, their customer service when I did have a question was great.
I wonder, given the degree of and the appearance of what I would consider at the least poor customer service but in my experience fraud, how many of those positive reports people read about our ones that the company has stop throwing boxes with…. Just saying….
Check this website carefully I recently purchased tickets thinking I was purchasing them through Ticketmaster and the prices were 50% higher on Ticket Center as opposed to Ticketmaster. I contacted tickets-center but they would not refund my tickets
I purchased 2 tickets online from TicketsCenter & discovered that they are charging 3- 4 times the cost of the tickets... At the box office all tickets are $11, $12 & $20 wheras the lowest price on TicketsCenter is $42!
Don't purchase from TICKETSCENTER
An event was cancelled due to COVID and I was given store credit but refused a refund. There were no events that my family was interested in within the time frame. They refused to extend the "coupon" and it was not transferable.
The excuse was "due to government shutdown orders and the massive disruption to our marketplace and its normal operation." Obviously, they protected themselves first and likely lost no money in the process of COIVD thanks to this policy.
The events are all very expensive and this was purchased as a gift for a friend. I would rather have the refund to pay my bills then spend even more money to go to an event they offer.
I purchased two tickets to see The Tedeschi Trucks Band for a concert that was scheduled for July 10,2020. Because of COVID it was rescheduled for July 10,2021. I was recently notified that it was rescheduled again for July 23,2022. They refuse to refund my money because the concert was not cancelled... it was re-scheduled. BS
DO NOT GO TO TICKETCENTER.COM. Its a total scam, you will not get a refund and they will say that you agreed their policies even as other companies have responded appropriately to A GLOBAL PANDEMIC. I bought $500+ prior and they have rescheduled 4xs. You will be waiting on phone and chat for hours only to get hung up on. They tell me I can resell but I didnt even get the tickets to sell. HORRIBLE COMPANY IN EVERY WAY.
Had tickets for a Roger Waters show in sept 2020. It was cancelled due to covid. Now it's rescheduled for sept 2022 and there is no option for a refund? Totally unacceptable. I wont even be living in the same state come 2022. Do not give these crooks money.
Answer: They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
Answer: You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
Answer: I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
Answer: It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.