On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TicketsCenter has a rating of 1.6 stars from 1,591 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.
We monitor reviews for authenticity
The process was very simple to follow. I would've given a 5 but honestly the service fees seem excessive for a fully automated process.
I panicked bought. I didn't realize I was on your site and paid more for the bleachers in the sun than sitting in an actual seat in the shade costs. But hey the money you paid google to be listed 1st paid off handsomely for you, I will definitely pay attention next time..
I am pleased with the purchase process so far. It seemed to be a smooth and prompt process in purchasing the tickets. Thank you.
I am satisfied with this service. I strongly recommend the use of it to buy tickets. Hopefully I might use it in the near future
Took me 5 minutes to pick and pay for tickets to the game. Will be using this more often for tickets to events!
Was charged over $300 for 4 baseball game tickets when they sell for $14 each. Totally my mistake for purchasing them from Tickets-Center, it will never happen again. Seems like we all learned our lesson here.
Don't use this company! Many requests for tickets purchased unfilled until date of event. Arrangements and travel time to venue required more time and made the purchase unusable
My daughter inarvertently purchased tickets on their website and I contacted them within minutes of it happening. They refused to reverse the order although they had not incurred any charges in sending me the tickets. They are inflexible and I'm not sure they are a legitimate business.
THIS WAS SO EASY, IT WAS VERY QUICK, AND I GOT TICKETS RIGHT AWAY! THIS WAS A GREAT EXPERIENCE!
THANK YOU
It's been 3 days and still have not gotten my tickets information so just wondering what's going on
More of warning than anything. These guys go through a second party to sell tickets that aren't even available yet for far more than what they are worth taking advantage of FOMO. Due to the way this company operates, they will offer absolutely no refund or cancelation of your purchase which imo is absolutely ridiculous if you bought tickets that haven't even went on sale yet, because how tf are you going to resell something you don't even own yet. So for instance in my case, tickets that would sell for 70 dollars, i ended up shelling out 800 dollars. Absolutely absurd. Then i find out that the tickets aren't even on sell yet until later this week. Sure i'm experiencing buyers remorse and a lack of awareness. I accept that but at the same time like charging 4x the amount for tickets is pretty ridiculous, but whatever. I bought them thinking "well i guess i can just resell them if this is what they are going for" I later learned that the tickets were far less than what these jokers were pricing them at.
The main point of this is to just be aware, know the details of the concert you're trying to see and definitely, definitely do not purchase from these guys because I guarantee you can get them for cheaper at a much better business that will be able to refund your money or help you out if you've made a mistaken purchase. Don't be me, don't make my mistake.
I have not received my tickets and the company doesn't answer the phone. So pissed that I spent 107.02 on tickets that I am not receiving. I've emailed and called several times. Terrible service!
I ordered tickets on this site and immediately tried to cancel and I received a berating from an employee on how I can't read and should read all of the terms and conditions. This is a terrible way of treating customers. You should hire more polite employees to reorient your business.
You ask to many questions and offer to many annoying things after buying tickets and this is as annoying as $#*!
Easy like button, very smooth and painless... hoping for no problems and a wonderful experience :) DMB Gorge 9. 2. 22
I've ordered here before I think for some events the fee is a bit much and I tried last night it was $193 for the same seats with a $50 fee today it was $139 with a $35 fee
It was super easy and quick to by tickets to a concert I really wanted to see! I was worried about exactly how I would receive my tickets, but they were sent to me soon after I ordered them and looked great!
Answer: They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
Answer: You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
Answer: I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
Answer: It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.