business logo of TicketsCenter

TicketsCenterReviews 1,591

1.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate TicketsCenter?
grey star
grey star
grey star
grey star
grey star

TicketsCenter Reviews Summary

TicketsCenter has a rating of 1.6 stars from 1,591 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.

service
728
value
749
shipping
542
returns
626
quality
618

We monitor reviews for authenticity

Honduras
1 review
0 helpful votes
Follow Luis C.
Unfollow Luis C.
Share Review
Report Review

Hola
July 9, 2022

Nos cancelaron los tickets como 5 veces porque no se la verdad pero es buena aplicación porque el proceso es fácil

Date of experience: July 9, 2022
California
1 review
0 helpful votes
Follow Kelley B.
Unfollow Kelley B.
Share Review
Report Review

KB Urban tickets
July 9, 2022

Easy to use. As soon as I ordered, I received an email to let me know my order was received. I also received an email to verify I received tickets.

Date of experience: July 9, 2022
New York
1 review
0 helpful votes
Follow A P.
Unfollow A P.
Share Review
Report Review

Fine
July 9, 2022

It was fine. I don't like having to complete a survey just to click on my tickets though. Next time I may find a different way to order tickets.

Date of experience: July 9, 2022
Colorado
1 review
0 helpful votes
Follow Jack H.
Unfollow Jack H.
Share Review
Report Review

WAY Overpriced
July 9, 2022

This company will bulk purchase tickets that are roughly $10-$20 to events and resell them for 4x the price. They buy google ad space so you see them before the company the tickets actually come from. They also will provide misinformation by making buyers think tickets are selling fast or are almost sold out when they are not. ALWAYS check the actual ticket seller's site first. Please avoid purchasing from this company and look to the actual seller or other cheaper options.

Date of experience: July 9, 2022
Illinois
1 review
0 helpful votes
Follow Paul M.
Unfollow Paul M.
Share Review
Report Review

Great job
July 9, 2022

Great job easy transaction simple and convenient was a pleasure doing business with you for my purchase

Date of experience: July 9, 2022
Canada
1 review
0 helpful votes
Follow Sanaz J.
Unfollow Sanaz J.
Share Review
Report Review

Refund policy
July 9, 2022

There is no refund policy. I had to cancel my ticket just a min after purchase but there is no way.
I got the ticket in a balcony with $280US however in a min ticket master offers it with $170CA in the main hall. Actually half price and better seat.
But there is no refund or price match for ticket center.
No a modern customer service at all.

Date of experience: July 9, 2022
Michigan
1 review
0 helpful votes
Follow Jonell C.
Unfollow Jonell C.
Share Review
Report Review

I have never ordered this way so I am already worried that it won't work out as planned. We will be driving quite a distance to go so I hope it all works out

Date of experience: July 8, 2022
Arizona
1 review
0 helpful votes
Follow Gin H.
Unfollow Gin H.
Share Review
Report Review

Easy website
July 9, 2022

I prefer using websites for all my purchases and this website is a breeze to use, the biggest issue was this, as I don't want to upload anything to this review and I don't want to do Facebook.

Date of experience: July 8, 2022
New York
1 review
0 helpful votes
Follow Serana P.
Unfollow Serana P.
Share Review
Report Review

$#*!
July 8, 2022

Couldn't return my ticket after breaking leg…. Highly dissappointed and the price of tickets were triple as other sites

Date of experience: July 8, 2022
New York
1 review
0 helpful votes
Follow Terra L.
Unfollow Terra L.
Share Review
Report Review

Awesome
July 9, 2022

My experience was awesome and i got the tickets quick! I will use this site again! Thank you so much for making this process easy!

Date of experience: July 8, 2022
New Jersey
1 review
0 helpful votes
Follow Anthony S.
Unfollow Anthony S.
Share Review
Report Review

So far, tickets have been ordered, app downloaded and, tickets received in under fifteen minutes and that includes searching for the tickets. Founds some wonderful seats (first row) at a very reasonable rate. Take me out to the ballgame, can't wait to show up and enjoy some baseball.

Date of experience: July 8, 2022
Texas
2 reviews
0 helpful votes
Follow James R.
Unfollow James R.
Share Review
Report Review

Good
July 8, 2022

Good waiting for them to send me my tickets. I don't like the way it's done I've ordered tickets offline before and they just sent them to me in an email

Date of experience: July 7, 2022
Michigan
1 review
0 helpful votes
Follow Deborah W.
Unfollow Deborah W.
Share Review
Report Review

I am not happy about not being able to print my tickets on hard copy. Instead I had to add an app and only can show entry by this app on phone.
What if I lose my phone or it isn't working. If I had known this, I would never have ordered tickets on line.

Date of experience: July 7, 2022
California
1 review
0 helpful votes
Follow Vilma G.
Unfollow Vilma G.
Share Review
Report Review

Dodgers tickets
July 7, 2022

I really like the service, it was clean and easy I'm on the people that hate purchases any objects online but this make it good so I definitely recommended for those who alway have trouble in purchase any type of tickets for any special events.

Date of experience: July 7, 2022
Tennessee
1 review
0 helpful votes
Follow Trisha N.
Unfollow Trisha N.
Share Review
Report Review

I went on to order panic at the disco tickets and it was easy step by step instructions and the seat selection map was nice.

Date of experience: July 7, 2022
California
1 review
0 helpful votes
Follow Mar L.
Unfollow Mar L.
Share Review
Report Review

I now have to wait until they send me my money back so I can buy the same tickets from a legitimate website

Date of experience: July 6, 2022
New York
1 review
0 helpful votes
Follow Dana D.
Unfollow Dana D.
Share Review
Report Review

Fast and Easy
July 6, 2022

The site made it very easy for me and I needed that! Thank you I'm phone dumb and you really helped!

Date of experience: July 6, 2022
Virginia
1 review
0 helpful votes
Follow Thelma K.
Unfollow Thelma K.
Share Review
Report Review

Do NOT use this reseller
July 6, 2022

As soon as I saw the screen that said "Thank you for your purchase" I realized immediately that I had mistakenly clicked to purchase the tickets. However, there was no way to undo the mistake. The company totally stonewalled me when I called to ask them to do so. The website was confusing. I did not think I was actually purchasing the tickets, was thinking I was just finding out a final total. Each previous page seemed to change the total with an additional fee or charge. After many pages that said the tickets were not purchased yet, I thought this was one more like that. I was surprised that the next page said thank you for your purchase. I did not want the tickets, but Customer Service consistently refused to consider my request, saying they could not do so because of (legal sounding words that did not mean anything when strung together). Do NOT use this reseller unless you want to pay 2-3 times what the tickets would cost at the actual venue.

Date of experience: July 6, 2022
Texas
1 review
0 helpful votes
Follow Li H.
Unfollow Li H.
Share Review
Report Review

Tickets-Center.com works under the guise of a legitimate online ticket sales business. In fact, in complaint, they say they are a "secondary marketplace" with exorbitant ticket and service fees that are over triple market value. Customer service to attain refund is also more than unsatisfactory. I attempted to cancel my purchase almost immediately when I realized they were in wrong process.
There was no prompt to review terms and conditions and refuse to cancel or refund the transaction.

Completely ripped me off and charged more than 3X the actual ticket price and their site (which I was instantly directed to when searching for tickets since they pay to be high up on Google searches) made it seem as if the concert was almost sold out, when in actuality there were plenty of tickets left on other legit sites... They are an absolute scam site that encourages people to trick other people into paying WAY over the actual price of tickets to events.
TICKETS-CENTER.COM IS AN ABSOLUTE SCAM SITE.

Date of experience: July 6, 2022
Ohio
1 review
0 helpful votes
Follow Christopher R.
Unfollow Christopher R.
Share Review
Report Review

A different way to get tickets. Old school is better but a new age is here. Wasn't for sure what I was doing but managed.

Date of experience: July 5, 2022