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TicketsCenter has a rating of 1.6 stars from 1,591 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.
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Easy to use. As soon as I ordered, I received an email to let me know my order was received. I also received an email to verify I received tickets.
This company will bulk purchase tickets that are roughly $10-$20 to events and resell them for 4x the price. They buy google ad space so you see them before the company the tickets actually come from. They also will provide misinformation by making buyers think tickets are selling fast or are almost sold out when they are not. ALWAYS check the actual ticket seller's site first. Please avoid purchasing from this company and look to the actual seller or other cheaper options.
There is no refund policy. I had to cancel my ticket just a min after purchase but there is no way.
I got the ticket in a balcony with $280US however in a min ticket master offers it with $170CA in the main hall. Actually half price and better seat.
But there is no refund or price match for ticket center.
No a modern customer service at all.
I have never ordered this way so I am already worried that it won't work out as planned. We will be driving quite a distance to go so I hope it all works out
I prefer using websites for all my purchases and this website is a breeze to use, the biggest issue was this, as I don't want to upload anything to this review and I don't want to do Facebook.
So far, tickets have been ordered, app downloaded and, tickets received in under fifteen minutes and that includes searching for the tickets. Founds some wonderful seats (first row) at a very reasonable rate. Take me out to the ballgame, can't wait to show up and enjoy some baseball.
I am not happy about not being able to print my tickets on hard copy. Instead I had to add an app and only can show entry by this app on phone.
What if I lose my phone or it isn't working. If I had known this, I would never have ordered tickets on line.
I really like the service, it was clean and easy I'm on the people that hate purchases any objects online but this make it good so I definitely recommended for those who alway have trouble in purchase any type of tickets for any special events.
I went on to order panic at the disco tickets and it was easy step by step instructions and the seat selection map was nice.
I now have to wait until they send me my money back so I can buy the same tickets from a legitimate website
The site made it very easy for me and I needed that! Thank you I'm phone dumb and you really helped!
As soon as I saw the screen that said "Thank you for your purchase" I realized immediately that I had mistakenly clicked to purchase the tickets. However, there was no way to undo the mistake. The company totally stonewalled me when I called to ask them to do so. The website was confusing. I did not think I was actually purchasing the tickets, was thinking I was just finding out a final total. Each previous page seemed to change the total with an additional fee or charge. After many pages that said the tickets were not purchased yet, I thought this was one more like that. I was surprised that the next page said thank you for your purchase. I did not want the tickets, but Customer Service consistently refused to consider my request, saying they could not do so because of (legal sounding words that did not mean anything when strung together). Do NOT use this reseller unless you want to pay 2-3 times what the tickets would cost at the actual venue.
Tickets-Center.com works under the guise of a legitimate online ticket sales business. In fact, in complaint, they say they are a "secondary marketplace" with exorbitant ticket and service fees that are over triple market value. Customer service to attain refund is also more than unsatisfactory. I attempted to cancel my purchase almost immediately when I realized they were in wrong process.
There was no prompt to review terms and conditions and refuse to cancel or refund the transaction.
Completely ripped me off and charged more than 3X the actual ticket price and their site (which I was instantly directed to when searching for tickets since they pay to be high up on Google searches) made it seem as if the concert was almost sold out, when in actuality there were plenty of tickets left on other legit sites... They are an absolute scam site that encourages people to trick other people into paying WAY over the actual price of tickets to events.
TICKETS-CENTER.COM IS AN ABSOLUTE SCAM SITE.
A different way to get tickets. Old school is better but a new age is here. Wasn't for sure what I was doing but managed.
Answer: They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
Answer: You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
Answer: I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
Answer: It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.