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TicketsCenter has a rating of 1.6 stars from 1,591 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.
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Super easy to use and prompt receipt of purchase. 5 out of 5 possible stars I believe that I will definitely purchase tickets again using this service
Gray and fast service. I like it. Next time add app details please. The app is well round for the things you need to grab tickets.
This was an easy process to purchase tickets to Alabama Crimson Tide football game. Excited to go. First time.
It was a little overwhelming how many things i had to do to claim the tickets. I have to make an account after I paid? I hope the game is good.
Great customer service. Very pleased with my order. Would recommend them to anyone. Quick and easy steps to follow.
I purchased a pair of "reserved lawn" seats for an outdoor concert for $197.00. The seating chart showed a reserved lawn seating section with assigned seats. I later learned from Ticketmaster, who at least confirmed I had two general admission tickets, that there is no reserved lawn seating at the venue. It's paid seating or general admission, which was $36.00 each.
The site will not procure best ticket for you, only the cheapest so they can take your money. You will pay a very hefty price for the lowest quality product they can procure. Not worth it. I truly regret using their website.
Easy and efficient ordering, excited to see Hamilton! Let's keep theater flowing! Can't wait for August!
Everything worked out electronically. It was super easy, and environmentally conscientious! A win win
I received my tickets to see Luke Combs without a hitch. Good job Ticketmaster! I do appreciate the ease in doing business with Ticketmaster. Thank you
Was very helpful when trying to pick the perfect spot for my friends and I. Will definitely use it again.
Todo UN exito la compra del concerto solo Tengo que esperar por los tickets que lleguen via mail mi novia estara muy contenta por esta experience
Do NOT under any circumstances use this website to purchase tickets. They marked up my concert tickets by $100 meanwhile I thought I was purchasing directly from the venue. When I asked for a refund, they hung up on me. This is horrible business and this company should be shut down!
I was misled by the marketing on the tickets-center.com site to purchase tickets for an upcoming event. The tickets are for sale for $25 on the legitimate site, but when I was google searching for ticket sales, tickets-center.com popped up first based on their "google ad" status. I clicked the link and thought I was buying tickets for a legitimate merchant. Instead, I was charged ~$110 for tickets that retail direct for $25. I still don't have the tickets in my possession, although they were purchased over a month ago, and now that I am unable to attend the event, tickets-center.com is refusing to cancel my order. I reached out to their customer service rep and they were unwilling to help because they are in the "secondary ticket sale market" and have "agreements with the sellers." This is not a trusted merchant and I do not recommend anyone using tickets-center.com to acquire tickets for an event. I am reporting them to BBB.
It seemed easy enough. I got a confirmation email and another email that informed me that my tickets would arrive digitally and I would need to show tix on my smartphone to get into the venue. I haven't received those actual digital tickets yet, but I am pretty confident that won't be an issue.
Upon ordering tickets I soon recieved 4 emails (and still don't have them) so my suggestion would be to make the whole process less laborious. I have to watch a video in order to learn how to get my tickets? Really?
Answer: They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
Answer: You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
Answer: I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
Answer: It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.