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TicketsCenter has a rating of 1.6 stars from 1,591 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.
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Never buy tickets through Ticket-Center.com. I used them in April to buy 2 tix to Les Miz in Philly. Charge total $352.95. You don't know what tix you're going to get until 2-4 days before the show. Tix arrived: $69 seats each or $133. That's 2.6x the original price. And it's obstructed view, nosebleed section in balcony. I got scalped! Called Ticket-Center: they couldn't do anything, as the price is set by the vendor -- they're just middlemen (middlepeople?). Beware Ticket-Center.com; they're a rip-off.
I did not realize when I was purchasing my tickets for my event that I had been re-directed to this site. They charge exorbitant mark-up fees and once you realize you did not purchase from the venue you thought you were buying from and try to get a refund you get told: sorry, you checked the box saying you agreed to the terms. DO NOT USE THIS SITE!
Charge hundreds of dollars to purchase the tickets. Five times the cost of the actual tickets without any notice on how high the surcharge is.
This is the worst company ive ever dealt with they upcharged 175 dollars from what the tickets should have cost when i realized i got ripped off like 10 minutes later they would not refund me i hope u get shut down and im disputing the charges and you don't even deserve 1 star!
I bought tickets, that were already heavily marked up in price, which is entirely my fault. I didn't realize they weren't connected to a venue and I didn't realize they were a ticket reseller. I can accept that being my fault. However, when I placed the order, they took $110 MORE than the receipt said they would. And when I did a live chat, they "couldn't find my order". I called and I couldn't even speak to an agent at any turn. I will have to go through visa for a refund, which I might not get. That additional charge is groceries for the next two weeks, which I certainly can't afford to just lose due to fraud.
I messed up and bought some tickets to a concert from this website. It was the first option on Google, and I was not familiar with the portal, so I was not aware it was a predatory reselling portal and tickets still were available from the official seller at 25$ a piece, but TicketsCenter is the top alternative on google, so I missed this.
I ended up buying 2 tickets from TicketsCenter, with taxes and fees included, this ended up being more than 100$ per ticket.
No take-backs, no refunds. A definite bummer, make sure to check twice, and don't use this "service" unless you have to.
This site appeared when trying to buy tickets online for Orpheum Memphis, appearing to be the authorized site for Orpheum Memphis. After purchasing the tickets, I checked further and learned I'd not accessed TicketMaster.com, but rather Tickets-center.com. I further learned I'd paid $507 for tickets that thru TicketMaster would have cost about $200.
In viewing my receipt from their email, it leads to my TicketMaster account, not Tickets-Center.
I called Tickets-Center to log a complaint and was told I'd agreed to pay the price and the tickets were not refundable under any circumstances.
I disputed and AmEx is investigating.
Tickets-Center.com claims in one place on their website to have over 50,000 verified 5-star reviews. And a Google search I found a claim of 4.7 from 100K reviews: "Earned 4.7 of 5 rating from 100,000+ reviews from verified buyers. View reviews. View... Rating for tickets-center.com: 4.6 - 46,797 reviews:
Tickets-center.com touts as one of the three with reviews. I checked SiteJabber.com which shows 2,235 reviews and a rating of 3 stars.
ResellerRatings.com another of the three they reference shows 1,559 reviews and a 1-star rating.
This is a scalper site. DO NOT PURCHASE FROM THEM! Purchase from TicketMaster instead.
So I purchased this ticket for 11/6/2022 Jo Koy Show. I did this on 8/19/22 through this place ticket centr which is truly a mistake. I thought this was ticket master. They claim in several calls that the ticket was sent on 8/22/2022 which I don't think I recieved it. The ticket was $173.00 and I am on a fixed income. I really like this guy so I bought the ticket. I haven't received my ticket and keep being told that the seller has to perform another transfer and to just monitor my email They won't give me the name of the sellers email that it will be sent from so that at lease I can do a search or how it will read for example: Jo Koy ticket. I will never buy another ticket from this place bad business.
Their website sold me seats in section G row 3... charged me $122 CAD each... then they send me my tickets - but they are STANDING ROOM ONLY tickets instead --- only worth $30 CAD... called 5 times now and won't refund or credit this purchase
Got royalty scam for two Brian Adam tickets in which i never got even by reaching to them 30 TIMES.
Beware... They are a fraud web site
Paid way over the face value for our band competition tickets. My fault as I didn't realize I wasn't purchasing directly from them or Ticketmaster until I received transfer tickets. They were almost triple the cost. Then when the tickets came through they said prelims only when I purchase and my tickets clearly stated they were for prelims and finals. After spending forever one night and the next day trying to figure out if they were valid tickets or not I got a confirmation that they were for all day. Well day of competition I could not get into finals and had to scramble at the last minute and argue with the people at the gate to get in to watch my kid perform. No fun at all!
Last night I bought tickets in a rush. Sadly, I wasn't paying attention and bought from TicketsCenter instead of Ticket Master. My bad for sure. BUT TicketsCenter sold the tickets I bought for THREE TIMES AS MUCH as Ticket Master. I'm writing this review so that others don't make the same careless mistake I did. Buyer, beware!
I thought I was ordering tickets to the Carolina Opry from their website as this site was the first one that popped up. I purchased 8 tickets for $107 each, was charged $1110, and when we got to the venue, we noted that the actual ticket price from the Opry was $49.40 EACH! The Opry let me know that I had gone through a secondary broker and that I would have to deal with them. An honest mistake, but will not get my money refunded as this is not their policy. By the way, this event was not sold out! BEWARE OF THIS SITE!
Be sure when you click on the link that it's the actual venue you're trying to buy tickets from not a 3rd party. This company charges more than double the price of the actual seats and you don't even get great seating, just be careful when you're placing an order.
Order & paid for tickets, didn't get them when promised! What a scam! You pay beyond market-lookout.
If I could leave zero stars I would. This place stole my money. The ticket I bought was never transferred into my name so when I arrive to the stadium I was not allowed into the stadium. I had to buy a whole new ticket when I got to the stadium. Save your money and order from somewhere else.
Paid 3 times face value, did not receive tickets. Ordered tickets 2 months in advance. Followed up several times. It's 24 hours before the event and no tickets nor any response except that they should be there 48 hours in advance. No refund to date. Not sure how they are legally allowed to operate, but save yourself the cost and stress.
They are a fraud. They mark up tix that you can buy for much less. They charged me 3 times what the tickets should have cost and will not submit a refund even though I called immediately after. The charge was also set as a reoccurring payment on my checking account. Which doesn't male any sense. I also have not received any tickets.
Never buy from this company unless you have already gone to the official ticketing company (EventBright, TicketMaster, etc...) and checked prices there first.
Tickets-Center.com operates as an online organized ticket scalper reselling tickets at 2-4x fair market value. Their business practice walks a very thin legal line in order to lure customers into purchasing a event tickets which are readily available much cheaper from the original vendor. The rely on deception and the good reputation of the companies they impersonate to make sales and provide no recourse by including a no refunds clause in their terms of service. I ordered tickets through them under the impression I was buying from the original vendor but my purchase was for tickets that were bought and now are being resold from the original vendor.
Having to give them even one star is far reach. They are absolutely pathetic. They don't have the slightless clue on how to tell someone if a concert was rescheduled or canceled. I bought my tickets and they knew the concert was canceled and yet went through with the sale of the concert. For days following the concert they kept stating the concert was only moved. Even went as far as telling me that the concert venue had been chosen. And when I called the venue they had no record of it actually being booked. Why? Because the band had rescheduled. Customer service is a joke.
Answer: They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
Answer: You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
Answer: I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
Answer: It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.