TicketsCenterReviews 1,591

This organization are scammers. We thought we were buying tickets for professional nutcracker performance, but found out it was for a local kid ballet- the local kid ballet tickets were selling on their website for $18, we paid $60/ticket PLUS service fees! It was our fault for the mistake on what we were buying for but the prices are all their fault- it's disgusting they would charge that for a kid show. No refunds, nothing. They really should be shut down.

Someone needs to do something about this "company"! IT is a total SCAM. I bought the tickets and immediately called customer service to cancel, which took me several minutes of recordings and a fake chat that I was sent to online, before I got a very unprofessional, sarcastic employee from the Philippines ("Bernard"). They tell you there is no way to cancel your order after only 5 minutes of it being submitted. They talk as if the money is already out of their hands and your only recourse is to try to resell the tickets and scam someone else. Clearly, they are reading from a script that basically says "You've been scammed, but here is how you can prevent being scammed again". He was so disrespectful and raised his voice when I got more upset. I then sent an email and got the very same, scripted, response. The credit card company said they can't do anything either. Still have no seat assignment. Goodbye $300 right at the start of the Holiday season.

For anybody that is new to booking show tickets it is quite common to mistake ticket center for ticket master. But please beware! Ticket center sells tickets at twice the price. Big time scammers.

If the event that I want to go to sells the tickets through This Company "Ticket-Center" I will NOT go to the event. I WILL MISS THE EVENT IF I HAVE TO BUY MY TICKETS THROUGH TICKET CENTER! DO NOT BUY>>>> BUY FROM A SCALPER YOU WILL GET A BETTER DEAL!

They prey on senior citizens paying Google to have their ads listed only for seniors a certain age and above where they sell tickets that are widely available on Ticketmaster for 3x what it would cost. They word their ad that you believe you are going to the venue site. This is fraudulent in every way and we plan to report them to the state attorney general.

The tickets wouldn't transfer spent countless hours with them trying to resolve the issue. Tried calling and did live chats, which all resulted in dropped calls/chats. No solutions and no refunds. My advice— Ticketmaster

Purchased tickets and had questions, call the number on the email, was transferred and put on hold, then disconnected! I tried the live chat, type in order number, name, email address, billing zip code, kept getting no match, you can never reach a live person. The price i paid for the tickets was substantially over the the regular retail price! Rip off! I would not use this company again.

This site should be illegal. What a disgusting feeling. They will pose as your venue box office. Get out.

This website is a scam! I looked up a certain venue for tickets. The first link that showed up was that venues name large and bold. It did not occur to me to double check the link. I went on purchased the tickets which I thought was weird it took me to another site, I did not have to create an account and they seemed to be priced really high but again everything these days are expensive. Few days later still did not receive my emailed tickets. Go on venue website and they are not there. Go through emails and find one for tickets. It's from this computer. The tickets are also $135 more than the venue website. I tried to cancel and they do not allow cancellation. There is no numbers to talk to anyone just live chat. My credit card company would not let me dispute the charge either.This website is a scam! I looked up a certain venue for tickets. The first link that showed up was that venues name large and bold. It did not occur to me to double check the link. I went on purchased the tickets which I thought was weird it took me to another site, I did not have to create an account and they seemed to be priced really high but again everything these days are expensive. Few days later still did not receive my emailed tickets. Go on venue website and they are not there. Go through emails and find one for tickets. It's from this computer. The tickets are also $135 more than the venue website. I tried to cancel and they do not allow cancellation. There is no numbers to talk to anyone just live chat. My credit card company would not let me dispute the charge either.

If I could give them negative stars, I would.

I went into my Ticketmaster account to purchase Disney on Ice tickets for my grandaughters (and their parents). Somewhere during the process Ticket center hijacked the communication and they are who I paid.
Now I've got no tickets, very disappointed grandgirls and I'm out $500.00. That money may not be a big deal to some but it is huge to me!

Beware! Dirty business.

They pay to get listed at the top of search results so you think resellers are the only option when it's not the case and there's no way to get your money back when you realize you've been had. Completely misleading and made me pay more than 2nd what I had to for event tickets. I will never knowingly do business with them again and if I could find a way to take legal action, I absolutely would. Seeing events has become a miserable process because of companies like this.

Incredibly unethical practices. I paid $700 EXTRA for two tickets. I then looked through ticket master where I found BETTER tickets for HALF the price I paid on Tickets-Center.com.

They have a strict NO REFUND/CANCELLATION/MODIFICATION policy because they KNOW they are participating in price gouging and do not want to refund upset customers.

I do not recommend this business to ANYONE.

This is what Johnny with the escalation team offered for assistance:
"We totally understand your concerns and really hope you can re-sell with the method options suggested above, we will have to disconnect this chat for quality assurance, have a wonderful day and thank you for reaching us!"

So as you can see, their policies are unethical, they are price gouging, and their customer service is useless.

I bought a ticket to a concert and I got emails saying I would receive a link to my ticket, but never got another email. When trying to get into the concert another lady had the same issue with Ticket Center. She bought tickets and they never sent her an email to get the tickets. Don't waste your money! We ended up having to buy another ticket at the box office :/

Terrible scheming website, thought I was buying tickets that were already for sale and they weren't even up for presale, yet they still sold them. Do yourself a favor and don't use this site to but ANY tickets from

Do not use this site. Everything is 3x face value and will not refund. Do your research and buy elsewhere!

Hello I am very confused about my recent dealing with this company Tickets Center. I went to purchase a Canadian Ticket to a show in Edmonton Alberta Canada through Ticket Master as I have purchased tickets through them before. Tickets Center inadvertently popped in and I purchased a ticket for $62.25 through them instead of who I thought was Ticket Master. I then got my credit card statement for $182.07 in US funds. I have been dealing with both Tickets Center and Ticket Master since I was overcharged and both companies are not willing to resolve this matter. I then went into my Ticket Master account and Tickets Center must have been able to purchase this $62.25 ticket then resale it at $182.07. I have my bank involved to dispute this charge.

I was curious why tickets I bought for $84 from TicketMaster were over $200 when my wife bought them. Turns out they publish the seats, buy the tickets from TicketMaster and then "transfer" the tickets to the purchaser. Total arbitrage on legitimate ticket sales and I would give them zero stars if I could. Major hassle and disputed the charge…

I would not use this site again. It has been a wake up call that I need to pay more attention to what websites I click on to buy things. The tickets I bought were being sold by the venue for $20, I paid $67. They don't offer refunds even though they haven't even bought the ticket yet. I want to die, honestly

Please buy from TICKETMASTER, not Tickets Centre. Tickets Centre buys tickets from Ticketmaster and resells them at a higher price. For Fiddler on the Roof, coming to the Calgary Jubilee Auditorium in January 2023, Ticketmaster ticket prices range from $45 to $150, which Tickets Centre prices range from $96 to $426. We were fooled when we bought tickets for Jesus Christ Superstar, but we won't be fooled again. Please spread the word.