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TicketsCenter has a rating of 1.6 stars from 1,591 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.
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Charged 3x's the price of the ticket cost. Also paid for insurance in case we could not go and was told only refundable if one of us died! The insurance company is Allianz Travel. Big mistake not checking reviews first. DPAC allows this company Tickets-Center.Com to rip people off. When you click purchase this is the site it takes you.
I made the mistake of assuming that the ticket prices were going to be the same or slightly above buying from the venue but instead I paid $100 more per ticket than the venue price. Didn't realize it until I looked and saw what the venue was charging. My own fault for sure but should be illegal to rip someone off like that. Will never again.
I bought tickets for my wife to the Kat and Dave show and it got cancelled, Tickets-center.com is refusing to give me my money back. They said tryhey won't reimburse us because the show was reschedule, however no new date has been scheduled. We lost $421.79
Out of nowhere i received an email saying my order was cancelled. When i tried to call to see what happened, they just told me there was a problem with the billing information and they had to cancel everything. The only option they gave me is buying completely new tickets which cost 340$ instead of 150 (what we paid). Next time why you don't let us know if there is a problem with the order, instead of cancelling it and charging us the double paid. Would never recommend this website or the customer service i received.
Do not use this site to buy your tickets! They charged me five times what the tickets were actually worth, and the tickets were not even real. I talked to Support and they refuse to cancel my order or refund the charge, but the tickets do not even exist. Stay away from the site at all costs.
This was a very easy process. Not sure why there are so many added fees; but hopefully the concert will be well worth them all.
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Bought tickets at $117 per ticket. Didn't know until I received the ticket that face value was $49. Deceitful! Lesson learned!
The worst ticket agency I ever dealt with. The markup was incredible face value the ticket $20, but I was charged $93. They claimed that the show almost sold out only a few tickets left, but now I see tickets at the door $30! Rip off lying ripoffs something Trump would pullfoot, will never use you guys again zero ripoff stay clear.
I purchased 2 94$ tickets and the cost was over 800$. Of course I didn't realize this until I reci bed the tickets.
Ridiculous.
Never again will I use this seller
This is the most quickly and easy way to get your bands playing in the best venues near you! And the prices are reasonable.
Purchased tickets online. Site had all the right data and was simple and easy to use. Performance was good. Overall, a great experience.
The purchase is made very easy the system takes you where you want and is very friendly the presentation of the game days and schedules are easy to understand
I bought tickets to a play. It turns out the tickets are not given when payment is made. You have to wait until the last minute. You have to open an account on a PC then download an app on the phone so you can show your tickets on the phone. I bought the tickets as a birthday present. I will not be attending the play. This complicates things. I do not think I'll be using this company again.
Not liking I have to go through too many steps to my ticket. I should have my ticket sent to my email
I bought tickets through this website thinking that I was getting a better deal. It was actually MORE expensive and what was worse was that the tickets never showed up in my email. They kept telling me that the tickets were sent over and over throughout the week when I kept asking about it. Then they said it would show up directly on my account with the theatre. Well, it was not! I kept waiting for my tickets up until the show was about to start! Can you imagine the stress? So I basically never got it and they refuse to give me any money back. They said they sent it and they have proof, which they actually also refuse to show me. The whole experience was absolutely the worst. I can't even give them one star, but there isn't an option for zero.
Very deceiving and ugly practice
Bait and switch tactics
Unable to provide a refund even tho I asked for one 3 minutes after purchase
Please don't ever do like I did and purchase non-existent expensive tickets from them. This is a complex criminal operation, with a call center full of helpful people who swear up and down you will get your tickets- but you never do. We purchased tickets way over the going rate and never even received tickets. This was a show I have been looking forward to for a year and I was supposed to share it with my parents. Now we are out $703 without tickets.
Answer: They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
Answer: You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
Answer: I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
Answer: It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.