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TicketsCenterReviews 1,591

1.6

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TicketsCenter Reviews Summary

TicketsCenter has a rating of 1.6 stars from 1,591 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.

service
728
value
749
shipping
542
returns
626
quality
618

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North Carolina
1 review
0 helpful votes
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Rip OFF!
October 14, 2022

Charged 3x's the price of the ticket cost. Also paid for insurance in case we could not go and was told only refundable if one of us died! The insurance company is Allianz Travel. Big mistake not checking reviews first. DPAC allows this company Tickets-Center.Com to rip people off. When you click purchase this is the site it takes you.

Date of experience: October 14, 2022
Iowa
1 review
0 helpful votes
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Less than one star
October 11, 2022

I made the mistake of assuming that the ticket prices were going to be the same or slightly above buying from the venue but instead I paid $100 more per ticket than the venue price. Didn't realize it until I looked and saw what the venue was charging. My own fault for sure but should be illegal to rip someone off like that. Will never again.

Date of experience: October 11, 2022
Texas
1 review
0 helpful votes
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I bought tickets for my wife to the Kat and Dave show and it got cancelled, Tickets-center.com is refusing to give me my money back. They said tryhey won't reimburse us because the show was reschedule, however no new date has been scheduled. We lost $421.79

Date of experience: October 11, 2022
Canada
1 review
0 helpful votes
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Out of nowhere i received an email saying my order was cancelled. When i tried to call to see what happened, they just told me there was a problem with the billing information and they had to cancel everything. The only option they gave me is buying completely new tickets which cost 340$ instead of 150 (what we paid). Next time why you don't let us know if there is a problem with the order, instead of cancelling it and charging us the double paid. Would never recommend this website or the customer service i received.

Date of experience: October 7, 2022
Louisiana
1 review
0 helpful votes
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Do NOT use this site
October 6, 2022

Do not use this site to buy your tickets! They charged me five times what the tickets were actually worth, and the tickets were not even real. I talked to Support and they refuse to cancel my order or refund the charge, but the tickets do not even exist. Stay away from the site at all costs.

Date of experience: October 6, 2022
Texas
1 review
0 helpful votes
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Very easy.
October 4, 2022

This was a very easy process. Not sure why there are so many added fees; but hopefully the concert will be well worth them all.

Date of experience: October 4, 2022
Colorado
1 review
0 helpful votes
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?¿?¿?

Date of experience: October 3, 2022
Ohio
1 review
0 helpful votes
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Let the buyer beware
October 3, 2022

Bought tickets at $117 per ticket. Didn't know until I received the ticket that face value was $49. Deceitful! Lesson learned!

Date of experience: October 3, 2022
Pennsylvania
1 review
0 helpful votes
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3x markup!
October 3, 2022

The worst ticket agency I ever dealt with. The markup was incredible face value the ticket $20, but I was charged $93. They claimed that the show almost sold out only a few tickets left, but now I see tickets at the door $30! Rip off lying ripoffs something Trump would pullfoot, will never use you guys again zero ripoff stay clear.

Date of experience: October 3, 2022
Washington
1 review
0 helpful votes
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I purchased 2 94$ tickets and the cost was over 800$. Of course I didn't realize this until I reci bed the tickets.
Ridiculous.
Never again will I use this seller

Date of experience: October 2, 2022
Ohio
1 review
0 helpful votes
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Quick and easy!
October 3, 2022

This is the most quickly and easy way to get your bands playing in the best venues near you! And the prices are reasonable.

Date of experience: October 2, 2022
California
1 review
0 helpful votes
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Thank you
October 4, 2022

Thank you for the easy process. Will order with this company again. Cool cool cool cool cooooooooooool.

Date of experience: October 2, 2022
New Jersey
1 review
0 helpful votes
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Jerry Seinfeld tickets
October 3, 2022

Purchased tickets online. Site had all the right data and was simple and easy to use. Performance was good. Overall, a great experience.

Date of experience: October 2, 2022
Florida
1 review
0 helpful votes
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The purchase is made very easy the system takes you where you want and is very friendly the presentation of the game days and schedules are easy to understand

Date of experience: October 2, 2022
California
1 review
1 helpful vote
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Complicated transaction
October 1, 2022

I bought tickets to a play. It turns out the tickets are not given when payment is made. You have to wait until the last minute. You have to open an account on a PC then download an app on the phone so you can show your tickets on the phone. I bought the tickets as a birthday present. I will not be attending the play. This complicates things. I do not think I'll be using this company again.

Date of experience: October 1, 2022
Texas
1 review
0 helpful votes
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Not liking I have to go through too many steps to my ticket. I should have my ticket sent to my email

Date of experience: October 1, 2022
Colorado
1 review
1 helpful vote
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Awful scam
September 30, 2022

I bought tickets through this website thinking that I was getting a better deal. It was actually MORE expensive and what was worse was that the tickets never showed up in my email. They kept telling me that the tickets were sent over and over throughout the week when I kept asking about it. Then they said it would show up directly on my account with the theatre. Well, it was not! I kept waiting for my tickets up until the show was about to start! Can you imagine the stress? So I basically never got it and they refuse to give me any money back. They said they sent it and they have proof, which they actually also refuse to show me. The whole experience was absolutely the worst. I can't even give them one star, but there isn't an option for zero.

Date of experience: September 30, 2022
California
1 review
0 helpful votes
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Tickets
October 1, 2022

Easy to use found what I was looking for easily. Can't wait to receive the tickets and go to the concert

Date of experience: September 29, 2022
New York
1 review
0 helpful votes
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This company blows
September 29, 2022

Very deceiving and ugly practice
Bait and switch tactics
Unable to provide a refund even tho I asked for one 3 minutes after purchase

Date of experience: September 29, 2022
Massachusetts
1 review
4 helpful votes
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Fraud!
September 28, 2022

Please don't ever do like I did and purchase non-existent expensive tickets from them. This is a complex criminal operation, with a call center full of helpful people who swear up and down you will get your tickets- but you never do. We purchased tickets way over the going rate and never even received tickets. This was a show I have been looking forward to for a year and I was supposed to share it with my parents. Now we are out $703 without tickets.

Date of experience: September 28, 2022