website thubmnail of TicketsCenter
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Maine
1 review
0 helpful votes
Follow Melissa M.
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I was directed to their site through google. Thought I was on the sports teams site, not realizing it, purchased tickets that would have been MUCH cheaper if was on the actual site of sports team. I am stuck with them, they were NOT willing to help me out at all. Super sketchy.

Date of experience: June 20, 2019
California
1 review
0 helpful votes
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BEWARE, DO NOT USE THIS SITE
March 13, 2023

Don't use this site. They are not upfront about what they are selling and don't clearly state what you are buying. They use a very deceptive tactics to imitate venue sites. They resell tickets and will refuse any refund.
Their advice to me was, " no refund. Try and sell them online or just give them to someone else."
Total rip off.

BEWARE. DO NOT USE THIS SITE.

Date of experience: March 13, 2023
California
1 review
2 helpful votes
Follow Shauntel G.
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Once you purchase tickets through this company there is no way to get a refund or exchange. While they say they understand, they recommend that you got hough the hassle of reselling the tickets on your own. HORRIBLE!

Date of experience: January 19, 2020
Florida
1 review
0 helpful votes
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Misleading and overpriced
May 7, 2023

Ticket center came up as the top item when I searched for a concert. I thought it was the ticket agency that the venue used. I didn't realize that it was a third party seller and that the tickets would cost me 3 times the price of going through the venue. Ticket center charged me over $700 for tickets that I could have gotten for $250. I realized this just after the purchase when I didn't get seats assigned in my confirmation order. So now I am out an extra $500 and still don't know what seats I have or when I will get my tickets. This seems more like a bait and switch scam. I tried to cancel my order minutes after I purchased but they hold to the "you agreed to the terms". Again the terms are bait and switch, clicking boxes to hidden terms. This should be illegal or they should allow for cancelation if they haven't even purchased the tickets yet on your behalf. The email post purchase was the 1st clear indication that this was a third party seller.

Date of experience: May 7, 2023
California
1 review
6 helpful votes
Follow Alicia L.
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Fraud
August 24, 2022

I paid the higher price for reserved tickets and got the cheapest worst seats. I paid over 300$ for tickets I could have bought myself for 16$. They refused to refund me despite their website guarantees you will receive the quality or level of tickets you ordered. I was told it gets released to their seller and there is nothing they can do! But it's their website that guarantees a level of tickets. Terrible, it's fraud, scalping and theft, should be against the law. Don't buy through them!

Date of experience: August 24, 2022
Florida
1 review
0 helpful votes
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Total Bull$#*!.
July 25, 2022

This system is so screwed up! I've spent the entire morning trying to get the tickets I paid $450 for. No chat, no one to reach by phone. Will never use this garage unfriendly system again. Still no help!

Date of experience: July 25, 2022
Illinois
1 review
1 helpful vote
Follow B N.
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Can not recommend
April 24, 2020

We bought tickets to a spring training game for the Cleveland Indians. That was in early March. Game was cancelled still no refund. Have called twice and they say they have a back log. Still nothing. Can not recommend.

Date of experience: April 24, 2020
Florida
1 review
1 helpful vote
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DO NOT USE THIS COMPANY!
November 26, 2022

I purchased two very expensive tickets to see my favorite comedian 8 months in advance. This company charged my credit card in full the next day. I call this company multiple times throughout the proceeding months to follow up as to when I should expect my tickets, every one I spoke with ensured me I would receive my tickets closer to the event day. The day of the event: I get a phone call from the company stating they DO NOT have my tickets! Understand that at this point, hotels have been booked, child care has been scheduled and personal lives have been adjusted accordingly. This company NEEDS to be forcibly shut down!

Date of experience: November 26, 2022
Washington
1 review
0 helpful votes
Follow paula b.
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I had a terrible experience. I never received my tickets and I got no refund. I talked to them over the phone and they were unable to tell me why this happened and, after their analysis, they told me that I was not eligible for a refund. I asked to be directed to the department In charge of the analysis, but I was told that they don't take customer calls.
Even though I called Tickets Center 3 times, they seemed very uninterested to help with my situation. They simply did not care and I lost $185 for one ticket. I will never purchase tickets with them again.

Date of experience: July 30, 2023
Delaware
1 review
0 helpful votes
Follow mjjh m.
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DO NOT buy tickets from this site. We purchased tickets in another city which was cancelled and rewscheuled for a different date. No accomodation was made for any refund of these tickets!
AVOID at every cost.

Date of experience: June 21, 2022
Canada
1 review
0 helpful votes
Follow Corinne K.
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Hello I am very confused about my recent dealing with this company Tickets Center. I went to purchase a Canadian Ticket to a show in Edmonton Alberta Canada through Ticket Master as I have purchased tickets through them before. Tickets Center inadvertently popped in and I purchased a ticket for $62.25 through them instead of who I thought was Ticket Master. I then got my credit card statement for $182.07 in US funds. I have been dealing with both Tickets Center and Ticket Master since I was overcharged and both companies are not willing to resolve this matter. I then went into my Ticket Master account and Tickets Center must have been able to purchase this $62.25 ticket then resale it at $182.07. I have my bank involved to dispute this charge.

Date of experience: November 9, 2022
California
1 review
0 helpful votes
Follow Graciela I.
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Such a rip off! They are selling very overpriced tickets some of the highest you will find. They have no customer service they just don't care about their customers. This is a scam! Shop around and you will find much cheaper tickets.

Date of experience: January 17, 2023
Arizona
1 review
1 helpful vote
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Price Gouging allowed
August 12, 2022

I get that the resell market allows for mark ups on tickets, but this was ridiculous! I purchased tickets from other resell sites before but, again, this was ridiculous. I ordered the tickets (2) to the event about a month prior to the show. The total, w/ taxes and fees came out to $175. I had to actually print out the tickets and it was then I noticed that the original purchaser of the tickets had purchased them for $17.00/ticket! That's price gouging if I've ever seen. I had no idea prior that the tickets were this low at face value. Buyer beware of this site, never again will I purchase tickets from here.

Date of experience: August 12, 2022
Florida
1 review
0 helpful votes
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Never again
October 24, 2022

Paid way over the face value for our band competition tickets. My fault as I didn't realize I wasn't purchasing directly from them or Ticketmaster until I received transfer tickets. They were almost triple the cost. Then when the tickets came through they said prelims only when I purchase and my tickets clearly stated they were for prelims and finals. After spending forever one night and the next day trying to figure out if they were valid tickets or not I got a confirmation that they were for all day. Well day of competition I could not get into finals and had to scramble at the last minute and argue with the people at the gate to get in to watch my kid perform. No fun at all!

Date of experience: October 24, 2022
Ohio
1 review
15 helpful votes
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Refuses My Refund
May 22, 2020

I was promised a full refund for my cancelled event that was not given. I DO Not want a store credit! I was advised in email March 17,2020 from Tickets-center that i would receive a full refund in 2-4 weeks since my event was cancelled! I have contacted them via phone, live chat & email over 2 months since then & was advised I will get it, it is just taking longer than normal. On May 20,2020 I received an email stating they changed their policy that I would only receive a store credit! This is not acceptable. This is a large amount of money that is needed and after what they have done, I will never buy through them ever again!

Date of experience: May 22, 2020
Minnesota
1 review
1 helpful vote
Follow Carol B.
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I have called them over 5x and they refuse to put my cancelled concert ticket money back to my card. They want me to take their stupid refund. They now know what they can do with their 110% refund. This place is a scam and then some. They are sorry thats all I hear. I told them you are a very sorry company. Do not ever purchase tickets from these scam artists. Now I am out $300.00 Thanks Ticket Center for nothing!

Date of experience: July 2, 2021
Colorado
1 review
0 helpful votes
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WAY Overpriced
July 9, 2022

This company will bulk purchase tickets that are roughly $10-$20 to events and resell them for 4x the price. They buy google ad space so you see them before the company the tickets actually come from. They also will provide misinformation by making buyers think tickets are selling fast or are almost sold out when they are not. ALWAYS check the actual ticket seller's site first. Please avoid purchasing from this company and look to the actual seller or other cheaper options.

Date of experience: July 9, 2022
Texas
1 review
0 helpful votes
Follow Sherry S.
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I was very upset with this site. I'm not even sure how I ended up on this site to purchase my tickets in the first place, but it turns out they Jack the prices way up, they charge you for over night shipping and a service charge, and then you don't even receive your tickets. I should have read the reviews first I will be very cautious from now on. I should of noticed the lack of information not included on my confirmation. We paid by credit card luckily so we cancelled our card, but I sure hope it was before they got paid for our tickets that we never got.

Date of experience: May 23, 2019
North Carolina
1 review
2 helpful votes
Follow Michael S.
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Do Not use this website. I got tricked nto buying a ticket to a baseball game that had a face value of $15 (I didn't know this until i printed the ticket). They sold it for $75, and when the fees were added the price was $90! Then they would not respond to a "live chat" and wold not reply to an email. No phone number and no human being to complain to. Worst consumer fraud I've seen.

Date of experience: August 16, 2019
Oregon
1 review
1 helpful vote
Follow Audrey A.
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Purchased "VIP" tickets for Scribble Showdown; paid >$100 and received...$50 General Admission tickets 5 days before performance via email. Different name on the ticket (hello, "Menachem Reichenberg), different ticket agency (ticketfly), no VIP... overcharged by $100 (oh, they added a "fee" of like $50). Misrepresented what they can offer and no way to contact a LIVE person, despite numerous phone calls. They model their website to mimic the authentic site, so caveat emptor.

Date of experience: October 4, 2019

Overview

TicketsCenter has a rating of 1.7 stars from 1,582 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 347th among Tickets sites.

service
722
value
743
shipping
539
returns
623
quality
615