website thubmnail of TicketsCenter
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California
2 reviews
1 helpful vote
Follow John Z.
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Over priced re-sell tickets
September 23, 2022

This site re-sells tickets at an extremely overpriced amount. They basically link to Ticket Master and then mark up the price, in my case by more than double the amount! They sold me tickets to a San Diego State football game for $360.00 and then I received a link to retrieve the tickets through Ticket Master. I looked at buying these EXACT same tickets directly through Ticket Master and they were $153.00 + a minimal transaction fee. I called to see if I could get a refund and return the tickets within a few minutes of purchase and they said that all sales were final and the best way to get my money back was to put the tickets back up for re-sell. I would feel terrible ripping someone else off, so I would never re-post the tickets at highly inflated prices through this site and allow them to make more money off these tickets. DO NOT use this site, just go directly to Ticket Master they are a great site that sales and re-sells ticket at a fair price!

Date of experience: September 23, 2022
California
1 review
0 helpful votes
Follow Sarah C.
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Tickets Center made it easy to buy two tickets to the A's game and I received info on how to access them right away. Was pretty easy to do. No shipping needed. I also like that it accepted PayPal so I didn't have to look up my credit card info or anything.

Date of experience: July 2, 2022
Oregon
1 review
0 helpful votes
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Waste Of Money
July 3, 2022

Searching for baseball tickets for a local fame and all I could find was ticket-center so I bought them. Once delivered I found that this was a reseller and I mistakenly paid more than triple the face value.

Date of experience: July 3, 2022
Canada
1 review
0 helpful votes
Follow Adam C.
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Scam scalper site
January 24, 2023

I was taken to this site thinking they were the primary seller for Spring Training seats. It looked like the games were sold out on their site so I bought resale seats. I later checked ticketmaster and there were tons of available seats. I paid 4 times the face value. I immediately tried to conact them - online chat is the only way I can get through - and was cheerily informed that I could resell them, but not through them. I also don't actually have the tickets but they kept telling me I didn't need them to resell them. No one would pay what I paid and they refused to give me a refund, citing "they only work with certified resellers". After reading all these reviews I'm so upset with myself for falling for such a scam site. I have in my possession 1200 worth of spring training seats that should have cost me 250 bucks, and I still don't actually have the tickets.

Date of experience: January 24, 2023
Ohio
1 review
0 helpful votes
Follow Robin L.
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I purchased tickets to see Romeo and Juliet at the Kennedy Center. I accidentally put the wrong date in and purchased the tickets. When I realized the mistake I tried to contact the company immediately. They said to contact them by email unless it was 48 hours before the performance. I emailed them within 5 minutes of the purchase. I received no response for 3 days, so today I called customer service. I was told that even though I made a mistake and tried to fix it immediately and the show is not for 2 1/2 months that they would not refund my money under any circumstances. My only recourse was to resell the tickets myself. These are $575 tickets, I made a simple mistake and they would do absolutely nothing to help. There is nothing on their site where it says all sales are final, unless you look at Terms and conditions - completely hidden from customer sight. This company is nothing more than an unethical scalper. Buyer beware

Date of experience: September 12, 2023
New York
1 review
1 helpful vote
Follow Mona C.
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I purchased opening day tickets to an MLB game for $450 as a Christmas gift. The game was canceled because opening day did not occur due to the negotiation breakdowns between MLB and the team. TicketCenter refuses to reimburse me saying they may reschedule. The team confirmed with me in writing that they refunded my specific tickets on March 11 but ticket center continues to refuse to refund me

Date of experience: April 13, 2022
New York
1 review
0 helpful votes
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Poor Service
October 9, 2023

I purchased two concert tickets from this company over six months in advance of the concert. Paid a premium price as well. When I discovered that I would not be able to attend I went to resell my tickets only to discover that I had not been assigned seats yet and none would be assigned to me until the day of the concert. Therefore I was not able to sell my tickets,,, plus this company would do anything to help me sell them. I lost over $800 on this. TIcket Center is a scam. Use another site for your ticket purchase. They took my money and ran. Very frustrating to do buisness with a company like this.

Date of experience: October 9, 2023
Ohio
1 review
0 helpful votes
Follow John B.
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They charged $120 for what would have been a $28 ticket directly from the venue. I shouldn't have been so naive but they sure don't have a problem with gouging your money and then offering no customer service or any chance at a refund. You have to be pretty callous and dishonest to work at this company. Basically legal theft.

Date of experience: December 15, 2022
Louisiana
1 review
1 helpful vote
Follow Mike V.
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Rip off
June 22, 2021

Bought tickets to an event that was canceled I was told they don't give refunds I was issued a credit code that won't work. So far 10 emails with no response filed complaint with BBB still no response. The company doesn't answer phone I'm out 496.00 my next step is going to local DAs office and file a complaint there.

Date of experience: June 22, 2021
California
1 review
1 helpful vote
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I ordered tickets and separately a parking pass. The tickets were supposed to be shipped on or before Aug 17 BUT they charged my card in June! In the state of California you cannot charge for something you have not provided. I am sitting here on the 19th with a parking lot ticket but no stadium tickets... Just noticed too that their service charge is horrendous! I made a stupid mistake and will never make that mistake again.

Date of experience: August 19, 2019
Florida
1 review
1 helpful vote
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Fraud and misleading
January 2, 2020

1. Tickets arrived 5 days past the event.
2. tickets did not have my name on them.
3. upcharge on the tickets over the Florida statue 817,39 that state tickets may not be resold for more than $1 over the original admission price. I paid over $100 for a $50 ticket and was not told how much the original ticket was worth. No seat numbers where on the ticket receipt.
4. internet discussion assured me tickets will be at box office since they did not arrive - NOT TRUe.
5. Event site told me this is was a third party scammer.

Date of experience: January 2, 2020
Ohio
1 review
0 helpful votes
Follow Jeanie O.
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Buyer beware! They just sold me fast passes that are NOT EVEN tickets, with no indication they are not tickets. I realized this as soon as I downloaded them & they won't do anything. Their Customer Service is a joke. They told me to go back online and purchase the tickets (at double face value) to go with these worthless fast passes. I will never use this site again. Buyer beware - this is a SCAM!

Date of experience: August 7, 2022
South Carolina
1 review
0 helpful votes
Follow MK L.
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Scammers
August 20, 2023

I wanted to buy tickets to a local show and was rerouted to their website before I knew what was going on exactly. I thought I was still on Ticketmaster, the actual original ticket site for this show. I ended up paying more than double for tickets and immediately after I realized something was not right, I called and requested to speak with customer service. I was told no refunds, nothing they can do, etc., and also told that the "customer service" team doesn't even actually work for tickets-center directly. It's insane to me that this kind of practice is allowed to occur. I at least caught my mistake but many won't. This place is fraudulent and unethical.

Date of experience: August 20, 2023
Virginia
1 review
0 helpful votes
Follow Denise K.
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I purchased tickets from here and after they took my money they tickets were sent and they were not for the actual performance but a 1 hour shortened version (but for the price plus more of the full event) This information was not disclosed to me and should have been! They won't even respond to my request for communication and cancellation even though they allow the seller to give incorrect information. Stay away! Dishonest company!

Date of experience: November 29, 2018
Massachusetts
1 review
0 helpful votes
Follow tristan l.
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I ordered tickets here because they came up first in a search. Was I ever wrong. After realizing the ticket prices seemed high and there was an astronomical "service fee" and some other fake fee I tried to cancel my order but agreement terms fly fast and ordering goes quick. I went to the real site and the tickets I bought were triple the box office price and plenty were available. Calling is a joke and online I just got the "sorry" line and I could resell the triple priced crap online. Total ripoff. I hope Karma kills them.
Tip for consumers:
This company is a rip-off.

Products used:
Tickets

Service
Value
Quality

Date of experience: June 26, 2023
Georgia
1 review
0 helpful votes
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Ripped off
May 20, 2020

I bought two tickets through Tickets-Center. The event was cancelled and Tickets-Center says they are keeping my money and only offering a credit. Where did the money go? I hope someone takes them to court. Never do business with Tickets-Center.

Date of experience: May 20, 2020
Oklahoma
1 review
1 helpful vote
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Running a scam
February 12, 2022

Purchased tickets and didn't pay attention to it being a resale site. Tickets were for a time that didn't exist and the closest time, a half hour later, had all the tickets for that row and section still available. How can it be resale if there has not been a sale? Complete scam company

Date of experience: February 12, 2022
Illinois
1 review
0 helpful votes
Follow Mark M.
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We purchased tickets over a month ago. Our credit card was charged immediately. We still do not have tickets for the tonight's. Event. We called the company twice yesterday and they said they would be delivered yesterday. They called for us to have more patience and to trust their guarantee which we understand to be that if we do not receive them, then they will contact the seller for us. What a guarantee! This simply unscrupulous business practice creates mistrust, which in turn creates logistical nightmares, like if you have to actually travel to the concert without a ticket in your hand. Should we go or not go? It is just simply unfair to buyers to wait till the very last minute (maybe) to receive the tickets that we paid for over a month ago.

Date of experience: May 10, 2022
Maryland
1 review
0 helpful votes
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What a gyp
September 17, 2022

Accidently I bought two tickets from them and later discovered that they were available from concert hall directly at about 1/3 the price. Only after buying them did I get the message that these are resale tickets and no cancellation. I was taken badly. Never again

Date of experience: September 17, 2022
Italy
1 review
0 helpful votes
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Urgent
May 5, 2023

Hi, yesterday we bought 2 tickets for "Harry Potter & the cursed child" at 11:31 AM. Once arrived in the theatre the tickets were not valid. We are looking for an immediate refund within the next 24 hours or we will report you to the police

Date of experience: May 5, 2023

Overview

TicketsCenter has a rating of 1.7 stars from 1,582 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 347th among Tickets sites.

service
722
value
743
shipping
539
returns
623
quality
615