TicketsCenter

Thinking we were purchasing directly from the national ballet of Canada, we were redirected to ticketcenter with a national ballet logo on the page. After buying our tickets we soon realized we had paid almost triple the official price, but no refunds are available for any reason.

FAR over priced tickets. They market themselves as though you're getting a deal but it's a rip off. Also, buyer beware - if an event is postponed (even to a year later) they will not offer a refund like Ticketmaster or the venues do. You are locked in unless the event is canceled.

My daughter inarvertently purchased tickets on their website and I contacted them within minutes of it happening. They refused to reverse the order although they had not incurred any charges in sending me the tickets. They are inflexible and I'm not sure they are a legitimate business.

We purchased tickets in late '22 for a performance tonight in Knoxville They gladly accepted my money but we never received tickets. My wife spent several hours on the phone today. They finally confirmed that tickets were never procured on their end. To cover their asses they sent an email to my wife while she was on the phone with them that said there was a problem. The tickets were a Christmas present for my chronically ill child and I paid a premium for them. They refunded the money but thats no way to do business. We ordered tickets through another vendor and already have them. I will be calling ticket-center on Monday to offer my thoughts. Stay away from them.

The tickets wouldn't transfer spent countless hours with them trying to resolve the issue. Tried calling and did live chats, which all resulted in dropped calls/chats. No solutions and no refunds. My advice— Ticketmaster

I, along with many others, got duped by them being the TOP sponsored site for selling tickets. At DOUBLE the price! Lesson learned the hard way unless my bank will take the money back from them. Calling them now.

Purchased tickets... checked my email over next couple of days for electronic download email. Contacted customer service, was told that it would take time since show was a couple months away. Checked status of my tickets, advised that tickets were sent to me. No email received. Contacted customer service to see if they could be reissued. Advised that they could not, as they had already been accepted. Back and forth with customer service. Just a rip off...

I went through my credit card to have the charge reversed and Tickets-Center.com immediately offered up store credit to stop the chargeback.
This was acceptable to me but when ii ordered tickets at a later date I found the store credit had been cancelled. I've tried to reach them via phone and live chat but they have redirected me to email support. To date I have forwarded 6 emails with no response of any kind.
I'm at a loss as to my next step and I sincerely question the validity of their so called 100% guarantee
I will never deal with this company ever again.

Their site looked like the actual venue. I got what I thought were the best tickets. They ended up not revealing what seats they were and then I saw on the receipt, they were a third party. I found the actual venue site, saw there were way better seats available that cost half the price. They don't respond except by a pre-written email that they will get their money regardless and report you to credit bureaus. This is blatant price gauging and theft. Avoid at all costs.

Took over a month to finally get my tickets just to find out I was charged $312.$$ for 2 tickets worth $49 each. The name on the tickets I've never even heard of before. Will I even get into the event?

Never again. Do not buy tickets from this ticket site. They show you the face value price of the tickets when you enter your credit card information then once you select 'purchase' then the market price and service fees that are actually charged to your credit card shows up. Then you are stuck and no chance to cancel or get a refund. Total BS!

We never got our tickets and the answer we got every time we spoke to TicketsCenter (hours of being put on hold) was that the seller was unavailable. We had to make a claim for a refund through our credit card company. Do not use this service under any circumstances - unless you want to play Russian Roulette with getting ripped off.

I ordered from this site not knowing much about it until after the fact, when I read all kinds of mixed reviews that either said people had no issues at all or never got their tickets and no refund. I did not get my tickets until the day before my event and it took a lot of calling on my part to push them to get me the tickets. It was also hard to talk to an actual person after going through circles of automated recordings. I'm convinced that if I wouldn't have called I would not have gone to my event. I will not be using this site again because it caused me a great deal of stress. However I did finally get my tickets and they were legit.