TicketsCenter

Was willing to pay the overpriced charge. Concert changed to a date I did not agree nor could attend. Response from the company was that they do not care. They are crooks! They would rather lose customers than do the moral thing and not rip people off! Sad world! Never actually received any tickets and cannot use them if they try to send them at any point after I have made my issue known. Please tell everyone you know not to get scammed by this horrible company.

I agree with all the one-star comments here. I experienced the same situation. One month ago guaranteed me that I will receive a FULL REFUND if the event is canceled. Now the event was canceled. Then they give me store credits which I will never be able to use! After I called the customer service number and waited 30 minutes long, the person told me that Tickets-Center.com changed their refund policy without letting their customers know. I don't want to use this website anymore. I need my $484.50 back, not your 532.95 store credits! We should all gather up and sue this irresponsible company.

Horrible service!

Myself along with many others had events cancelled due to Covid. During our several support help emails, I was told we would be receiving credit. I have unsuccessfully been trying to get ahold of anyone with help in how to access our credit. Support emails not going through. Chat is automated and quits with a message of "your event has been cancelled see email…". We don't have an email, and no way for a deaf person to get the help needed.

Do NOT spend your $$ here. You're better off at StubHub.

(Picture is proof of contacting support a year ago).

This site looks like a reputable ticket company but it isn't. It is a scalping site. Also, the insurance that they sell will not cover the tickets if you cannot go and the reasons for missing the event are very limited.

After delay in getting the tickets for the LSU - Army football game on I ordered, customer service found replacement tickets with an "unobstructed" view. The seats were great as long as you only wanted to see things between the goal posts and about the 30 yard line from each end of the field. Otherwise you just got to see the medical tent as noted in the attached photo. In asking others about these seats, this apparently is the case for EVERY football visiting team and where they put the medical tent. So much for the unobstructed view. Spent most of time watching the Jumbotron so might as well have watched on television instead of paying $600.

My tickets have been charged 10 days ago. They are still not issued. Customer Service said he won't do anything unless it's 2 days before the event, now it is 4 days. I explained that I wasn't comfortable waiting till the last minute, as it's a gift. The rep said nothing he could do and ended the chat. I tried again later, the same result. The price was x3 higher than the actual venue, but I wanted good seats. Terrible service and I'm not even sure if we'll get the tickets...

This is a scam website. Do not use. The website mirrors the retailer actual site in order to mislead into thinking you have reached the retailer. The website then charges exorbitant amounts for the tickets. When I called they refused to refund even though the site says they will.

My 18 year old daughter was adulting and got us two tickets to the rodeo on her own. It was such a sweet gesture until i found out what she paid.

The most expensive tickets at the rodeo, which are fixed price, are $26-40. For two tickets, she was charged $338 ($129 per ticket plus fees). I called and got a non U.S. based call center (Go figure) and the woman on the phone made up something about owning the inventory and not being the ticket provider and blah blah blah. I was obviously not going to win any debate as they already had my daughter's money.

Go elsewhere!

This company is a complete ripoff

We purchased tickets for an event that was postponed. We could not attend the new date due to being away for the weekend. I reached out to customer service to ask for an exchange game. I was ultimately told they don't exchange tickets for postponed events. I fully understand if the event was not postponed. However, a new date was chosen after we purchased tickets. This policy needs updating. Incredibly inconvenient to your customer.

First time buying tickets at this stadium. Was offered a better deal on another website. Was going to compare prices with the team's main page. Thought I was there but I was rerouted. Clicked to see where the seats were located. Looked like they were closer to home plate. After purchasing, I went back to look at the map again. We are way in right field. Very deceiving. And I could have gotten these tickets for half the price if I purchased through the MLB website. The fees are outrageous!

Bought tickets 4 months before event. Traveled hours to get to destination. Couldn't contact anyone because we didn't receive tickets an hour and a half before game time. Do not thinking that this site I legit I purchased at the stadium then they eventually sent tickets 30 minutes before game time. Now no refund no nothing. Use Ticketmaster pay whatever fees, maybe the scalper on the street. Use anything but this trash

I purchased two tickets to an event and immediately learned that I would not be able to attend. I called before my order had even processed to request a refund. I was put on hold while the customer service agent "inquired" about the refund. She checked back in on the call every could of minutes to assure me she was inquiring. Then came back to tell me that she could not issue a refund and that there was no appeal process and she would not and could not transfer me to anyone else. She told me the only circumstances for a refund would be an event cancelation. So why waste my time pretending to investigate the possibility of a return? If I had waited days to request a refund, I would understand. But I called immediately. I didn't even receive the tickets for another couple of hours. I am furious. And out $170 dollars. I was told I could resell my tickets "on social media." Pretty sure that's not even legal.

Bought parking pass for football event, turns out it was a 3rd party seller. They paid 10 bucks for a parking spot, we paid them them 58 for the spot. Directions and photos of the spot were sent to us at a Park Happy location in Nashville. Parked exactly where directions told us, in exact spot pictures showed. We got back from the game to find a parking violation. We talked to park happy and park whiz, they all blame each other, including ticket center allowing these 3rd party scams. We pay 58 for parking spot and now a 45 dollar violation. I will never use ticket center again, it's unreliable and you will end up with empty pockets.

I had put in an order for tickets and found out that I couldn't go about an hour later due to my wife's illness. I called and they would not give me a refund. They told me to sell them on social media. The price of the ticket were so overpriced that the hosting facility was waaaay cheaper and far better seats. I would discourage anyone from buying tickets from this company due to the lack of ethics involved and poor customer service. Especially in today's world. It's not like I called a month or two later. And the billing price ($259) and what they charged my credit card ($335) did not even come close to the same. I guess this one's on me Tickets-Center.
Never again!

I dont even want to give it a star, I was getting tickets for an art exhibit of Michelangelo artwork replicas that the establishment site listed to be around $18 per person plus tax depending where you get your tickets. Tickets-center listed the tickets for $145 for 2 people, at that price youd think we were seeing Michelangelo in concert. I understand slight mark up but thats ridiculous ended up getting them off ticket master for $25 a person.

Cannot believe Google lets an absolute scam company show at top of search for corteo Cirque de Soleil tickets. Ticket-center.com sells tickets that they do not own for seats yet unsold by Ticketmaster or anyone else, at over double the fair commercial price. Then they send you an email to transfer your tickets to Ticketmaster. Certainly Ticketmaster could put this scam out of business by refusing all transfers. So Google and Ticketmaster are indirectly supporting a total scam business.

They are scammers, they charged me triple the amount for the concert tickets and gave me the wrong section I had chosen, I tried many times to have the issue resolved to no avail.
Stay away from this website so you don't get robbed as I did.

Thinking we were purchasing directly from the national ballet of Canada, we were redirected to ticketcenter with a national ballet logo on the page. After buying our tickets we soon realized we had paid almost triple the official price, but no refunds are available for any reason.