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thredUP

How would you rate thredUP?
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Georgia
1 review
0 helpful votes
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Perfect
October 22, 2020

The perfect color, size and condition. Excellent value. Will buy from thredUP again!

Date of experience: October 22, 2020
Texas
1 review
0 helpful votes
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Each Purchase Gets Better
January 20, 2016

Colors were as pictured, fit was perfect, and you can't beat the price.

Date of experience: January 20, 2016
New Jersey
1 review
0 helpful votes
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Fast shipping and great items!
November 10, 2016

My thredup order arrived early and all items were in pristine condition, just as described.

Date of experience: November 8, 2016
Georgia
2 reviews
0 helpful votes
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Great customer, very prompt with responses!
November 8, 2016

Customer service representative was very helpful and prompt with assistance.

Date of experience: November 7, 2016
New York
1 review
1 helpful vote
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Still have not received package
November 7, 2016

It's been over a week and I have not received my items yet.

Date of experience: November 7, 2016
Oregon
2 reviews
0 helpful votes
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Excellent experience.
July 30, 2020

Received in a timely fashion, packaged and presented well. Will definitely use again.

Date of experience: July 30, 2020
thredUP -. thredUP Rep
over a year old

Thank you so much for your kind words, Linda. We are so thrilled to hear that you were satisfied with your order and that you plan to shop with us again!

North Dakota
1 review
0 helpful votes
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Perfect!
September 7, 2016

Love this company! They make everything so easy AND I adore their packaging as well.

Date of experience: August 6, 2016
Nebraska
1 review
0 helpful votes
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Pieased
August 7, 2016

An amazing site, I soon will be trying sending in cloths

Date of experience: August 6, 2016
Georgia
2 reviews
0 helpful votes
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ThredUp is awesome!
July 30, 2016

Love this company. Their packaging always makes me smile when it arrives. They go the extra mile.

Date of experience: June 28, 2016
Florida
1 review
5 helpful votes
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Toms Shoes great!
February 18, 2016

What I wanted, fast service, as described. Can't ask for more!

Date of experience: February 18, 2016
Illinois
1 review
0 helpful votes
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Love ThredUp
August 13, 2015

My favorite second hand shop to buy from. Lovely selection & well kept product. Easy returns!

Date of experience: August 12, 2015
Maryland
1 review
0 helpful votes
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Amazing
November 8, 2016

Prompt shipping, easy returns. Awesome concept and cute clothes!

Date of experience: November 7, 2016
California
1 review
0 helpful votes
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Everything I expected
November 8, 2016

Loved everything in my order, and the whole process was so easy!

Date of experience: November 7, 2016
Vermont
1 review
0 helpful votes
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Great
January 18, 2021

Great clothes at amazing prices. Easy check out and quick shipping.

Date of experience: June 24, 2016
Texas
2 reviews
0 helpful votes
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5 stars
June 25, 2016

Wallet is in excellent condition, and at a great price.

Date of experience: June 24, 2016
Oregon
1 review
4 helpful votes
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Rip Off
August 25, 2015

Better off giving them away. Don't expect a fair return for your clothes.

Date of experience: August 25, 2015
Ohio
1 review
0 helpful votes
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Satisfied
January 5, 2017

Representative was responsive and handled my issue quickly

Date of experience: January 4, 2017
Florida
1 review
0 helpful votes
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What a great way to encourage cost purge
January 4, 2017

Much easier than I thought it would be to clean out closet

Date of experience: January 4, 2017
Illinois
1 review
0 helpful votes
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LOVE
January 4, 2017

Favorite new place to shop

I have found so much more value here than anywhere else

Date of experience: January 4, 2017
Washington
1 review
0 helpful votes
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Great experience
October 12, 2016

Clothes were exactly as described folded neatly in the cardboard envelope.

Date of experience: October 11, 2016

Overview

thredUP has a rating of 2.1 stars from 6,179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with thredUP most frequently mention customer service, name brand and excellent condition. thredUP ranks 7th among Used Clothing sites.

service
793
value
832
shipping
794
returns
582
quality
737
This company does not typically respond to reviews
+442