thredUPReviews 6,178

This is a great site for ordering clothes from. You'll get amazing deals and the referral bonuses are just awesome! However, I just went through my first selling issue with them. Bag full of clothing I could've sold on ebay, some were new with tags! They only accepted 4 of my items (none of the new with tags ones) and paid me less than $3 for it! What a ripoff! Never again! Will be trying TWICE next.

I've always had great results when ordering from them. I don't like that they don't list the materials the items are made of though. Some times it's hard to tell from the photos. But all in all, it's great. I just received a box today. Super cute and all the items are in great shape. I do agree with previous reviews about the clean out bag. They don't really give you much for your items. But if it's something you were getting rid of anyway, why not! The cloths aren't doing anything by hanging in mine and my kids closets. So why not send them in!

I absolutely love thredup! I have been 100% happy with every order I have placed! I receive everything in time too.

I felt as though the items had been stolen from me!
Usually I do not write negative reviews however I would like to warn others about Thredup.
If you are not ready to just throw your belongings away in the garbage and receive nothing for them, then avoid this site!

I have completed two purchases and sent in 3 clean-out bags. I am happy with the purchases I have made, and the return policy is fair. Just know you have to pay return shipping. I had acceptable results with two of my clean-out bags. The highest bag yeilded $70. But the last bag i sent in did not payout as i had anticipated ($37). Out of 15 items only 5 were accepted. I had sent in a black wool Brooks Brothers blazer, A Grey wool, Ann Taylor loft brown/blue window plaid wool blazer, A Charter Club Ikat blazer, Gap printed button dress shirt, Brooks Brothers blazer, Armani blazer (retail $1200)and a NWT ($100 retail) silk taffeta blackwatch plaid holiday skirt from Talbots. None of those items were accepted, among others. I work in retail and know that having a "third piece" ie. Blazer, jacket, sweater... completes an outfit. Especially in fall/winter.To my own fault i did not opt for return assurance ($13). I had written the company and their response (10 days later)was that they have a "Surplus" of items and they update the "Acceptable" items page 30 days in advance... but it takes 3 weeks to ship, accept and process a bag. I am most upset about the Armani blazer, a similar one is currently listed as a consignment piece $293. So basically, another ThredUp consignee will earn almost $150 when that item sells... and i get NOTHING, not even my blazer back. So in conclusion, it seemed to me it depends on timing and who is processing your bag. And you may want to purchase the $13 "ASSURANCE"... and hope you earn more than that in your acceptable pieces. Good luck... i have sent in one more bag... we will see what happens. I may be finished with Thred Up and try Twice.com.

I have bought NUMEROUS times from them and love everything I get. There are some things I am not happy about and I will share them here. First, I believe there needs to be all sizes in kids. I like looking at items smaller than 12 months. I also wish they would try to sell items as a set and not so many individual things. Second, some things are not labeled correctly. Whether this be is labeled as a dress (when it is a top) or the wrong brand, they need to be careful when listing an item. Last, when you get "credit" for someone ordering something from your link you should be getting "Your credit is about to expire." No where did I read that any credit expires. I even won a $50 gift card and they kept sending my messages that it was about to expire.
I have never sold anything to them and never plan on doing so because I hear nothing but horror stories and see what the seller gets for the items (which is pennies on the dollar). I've only had one problem with a return but they paid for the return (it was listed as Gymboree and it wasn't) and that went smoothly.

I have loved selling to and buying from thredUp.com. They purchased my items at a fair price and the quality of the merchandise that I have purchased from them exceeds my expectations. I highly recommend using thredUp.com when cleaning out your closet.

A terrific site for buying gently-used clothing for women and children. I also use it to clean out my own closet once or twice per year. My only complaint is the lack of a shipping arrangement for returns.

I'm really really happy with thred up. I have placed several orders and sold two bags full of stuff with two more bags on their way to be.It's a great, easy way to clean out and update my closet with some new pieces. My only disappointment would be in the amount of the payout for items taken. $32 for 11 items? But I guess that's the nature of consignment and I'm happy (very happy) with the prices I buy things for, so with that in mind, if it's in effort to keep selling prices low, it's all good. Everything is always as described, and the one time I had to return a few items, it was a size and style preference, not quality.

I've bought clothes for myself and my 95 year old mother on thredUP. My mother is in a wheelchair and lives in a nursing home, so it's hard for her to go shopping. She always loved to shop, so now I bring my iPad and we shop threUP! It's great fun for her. I recently ordered 3 skirts for her for a grand total of $27! She loves them all. I bought several gorgeous shirts and sweaters for myself from thredUP. I'm super impressed!

I have purchased from thredup multiple times and have never been disappointed. I love being able to find clothes for my children at such low prices. Especially name brand clothing that has definitiv multiple pieces of clothing for each line.

I've been very pleased with my purchases from thredUP! Great quality pieces for reasonable prices! I do wish they put a little more detail in the description on the product pages, sometimes it's difficult to see what the fabric of the product actually is.

I love buying clothes through thred up... No problems so far. HOWEVER, I ordered a cleanout bag a month ago and filled it full of clothes, including 2 BRAND NEW shoes still in the boxes never worn with the tissue still in it, plus a few clothes with tags still on them. A total of 24 items. Finally last week I received my payout... They accepted only 13 of the 24 items I sent... And they were all the forever21 and old navy clothes! $22.00 was my payout... what a ripoff! I looked at my list of what they accepted and my NWT clothes weren't even on there! Why wouldn't they accept a brand new shirt from NY&Company? If they sell all my clothes (according to what they priced them as) they stand to make $125. I didn't even receive a third of that! Makes no sense... Has anyone else wondered WHY they have clothes on for sale on their website that are clearly from 1999? You know what I mean... Fuzzy cropped sweaters, ribbed turtle necks and 1999 mom shirts?! I took this into consideration when I sent in my clothes. Thinking oh yeah they'll accept pretty much everything if they accepted this paisley turtleneck! Clothes from banana republic and j. Crew from 1999. Do not be fooled! Who knows where my clothes went. Next time I'm sending my clothes to goodwill. I'd be much happier knowing now that my clothes went to someone that will appreciate them. I wasn't even going to cash out my payout. I was looking forward to buying clothes from them because I haven't had the funds to really splurge on a new wardrobe. $&@%#

I was so surprised to see all of the negative reviews. I have purchased items from them and have been satisfied. Except for having to pay shipping to return items it was very easy. I have also sold to them twice and been satisfied. I have double checked to make sure they are accepted brands and are in good condition. I've sent maybe 10 items and they've purchased 7 or 8. I've taken my clothing to resale shops and have gotten more money from thredup than they were willing to give.

As a buyer, I am pretty happy with this site.

I decided to try thredUP because I'm tired of not being able to find my size at the local thrift shops. The items I ordered were in perfect, like-new condition - and with the discounts, were cheaper than thrift shopping!

The only disappointing item was a sweater that was listed as a regular XS, but was actually a petite XS. I'm not petite, so it fits kind of funny - but at this price, I'll make it work.

Unlike some online resellers, this site doesn't list specific measurements beyond inseams. For my orders, I'll stick to brands I already know, and avoid brands with inconsistent sizing. I was also sort of disappointed that the mobile app only works on newer versions of the Android OS.

EDIT: My second thredUP order was about like the first. The disappointing item this time was another sweater - it was from 2003 and was pretty worn, and was marked as being from a factory store (which the listing did not indicate).

I'd still use thredUP for basic items, but will be more likely to check on other platforms where I can communicate with the seller directly. The site clearly needs to improve the detail and accuracy of its listings. Another coupon would help as well!

Absolutely never using again. I sent in 5 items of clothing all new (one even with tags still attached). Mint condition, no stains and all great brands that the website says they accept. I was given $. 85 for one shirt that was worth well over at least $30 and they did not accept anything else. This was a complete waste of my time and now money. You would have better luck selling your clothes online yourself or going to a thrift store. I cannot even cash out the stupid $. 85 because you need to have a minimum balance to cash out. This website is a scam and everyone should stay away. They did not even give me reasons for not accepting the clothing. HORRIBLE BUSINESS! I bet they probably took everything and are selling it and not telling us.

Like many others reviews-I sent some items literally NEVER worn in new condition. They accepted about 1/4 of those items even though they were listed as items they accepted. No reason otherwise to not accept them. They gave me a whopping 11 dollars for one bag and 20 for the other- They were filled with about 40 items... They gave no explaination as to why they wouldn't accept the items.
Another thing. I tried to send a friend "share 20 dollars". They track your data. My friend lives next door and they said that I already had accounts.

I really DO NOT recommend this site. Others are little better from my experience. They are shady and I am wondering where my clothes are. Are they donating for a tax write off or are they reselling them anyway or are they selling them to other sites... This is VERY shady.

Why do you have to pay 12 dollars for return when they know good and well they are going to offer you less.