thredUPReviews 6,178

I sent in a bag with over 30 items of gently used and new with tags baby clothing. Some Gap, some Gymboree, etc. 24 items were accepted and I was credited $16! I did a quick search to see what similar items were going for and the pricing was $5-10 so this company can potentially make over $100 off of my clothes and I got less than a dollar for each item? Doesn't add up - now that I am reading the bad reviews for sellers here I am wishing I had researched before I sent in a bag.

I ordered once thru them which and that is why I decided to sell with this company as I was pleased with what I had received from them. I suppose buying from them is fine but selling is just not worth it. I had washed and folded (no wrinkles) all 30+ items and was expecting at least $30... oh well, lesson learned.

If I could give zeros I would. This site is so bad it's almost criminal! I think somebody should turn them into the Attorney Generals of their homes for deceptive business practices. Sure the prices are good for BUYERS, but for Sellers they are fleecing them. And don't think for one minute if you send your items in that the ones they don't accept are going to charity if you don't want them back. Donate, sure, into their own pocket! They don't go to charity at all. Read the fine print! And if you buy an item off their site, remember that they screwed over the Seller. The Seller's getting pennies on the dollar

They were super quick to respond to my emails BEFORE I sent my bags in. They told me to make sure that all the items I send "qualify", meaning they are in good condition, no tears, no stains and on their approved brand list. It took me an hour to sort my clothes and check their approved brand list. I sent in designer jeans, tops, shoes and various clothing items. Some I had never worn and even had tags on them. I sent in total of 40 items, waited ten days just to be told that "unfortunately, we won't be able to purchase any of your items". What? I sent them an email wanting an explanation of how 40 pieces that met all their standards were rejected. I never heard back. Now I bet, in a few weeks, they will list everything I had sent and make a decent profit since they paid me zero dollars. Shame on such businesses!

I like the price and quality of clothing for purchase. The description of condition is accurate. Tried sending in clean out bags but not enough items were accepted and $ provided for items they did was too low. I would rather donate or give to friends. Photo quality and views needs to be improved. Hard to see color variations. Shipping takes far too long. I now order one item at a time instead of group purchases because it gets delivered faster. Like the promo codes and customer service response is excellent!

I got my in accepted items backtoday, that was quick. I am VERY DISSPLEASED on the way they were returned!

Thredup says it can't tell size on my Armani dress I sent in. That is because it no longer has merchant tags or my receipt that were still attached when I mailed it in! The Armani hanger also was not returned! That is HORRIBLE handling on their part.
The Manolo Blanhiks which had a box with the sticker price I originally paid re-attached, no box was returned.

After my three items sell or are returned, I am NEVER using your consignment method again!

I think ThredUp is probably a perfectly fine place to buy clothes, but I would use a lot of caution when attempting to sell. I just sent in 6 items and didn't receive a dime. I get the feeling that they are profiting somehow even though they claim to have recycled my items. I sent in things that I know were good. Just make sure you truly do not want your items and are done with them - because unless you pay $12.99 to get them back, they are gone. I wouldn't consider sending anything to sell to this company again.

Seamless, easy to navigate, easy to return (love the clear deadlines and shipping prices/options), easy to shop and find things I want.
Prices are on point, great quality control.
The surprise discount coupons are exciting to happen upon.
Haven't tried the sell option yet, but optimistic and looking forward to seeing how that goes.

Feels really good to have the same breezy shopping experience you get from a big retailer, as well as the serendipity of thrifting (sans the hours of perusal, the pressure of not being able to make a return, etc.), and to satisfy my vanity w/o the guilt of feeding massive waste and industrial consumption, blah blah, that kinda thing.