thredUPReviews 6,178

When I found Thredup I thought it was a great concept. Easy and convenient shipping etc. don't let them fool you that it's free... when they keep all of your bag full of clothes and send you pennies it's not worth it. I sent a very large bag stuffed with 20 pairs of Boys jeans sizes 8-12. All name brand for children, Levi's, Children's Place, Gap, and at least 20 Polo shirts, and I mean Ralph Lauren Polo, Izod and Abercrombie... ALL of these were in PERFECT condition. I got my email today that I received $3! Really? I'm sure they will turn around and sell each of those items for four times that! I would rather have donated the clothing to a women's shelter than let someone else get that kind of profit. I realize they are in it to make money but come on...

Yes, fool me once... but they won't get me again. Don't let them get you either!

Thred-up has a nice selection of gently-used clothing to choose from for decent prices if you're in the market as a buyer, but as a consignor, I will not use this site again. Out of 70 items of gently-worn (many brand-new) clothing that I sent in to be consigned (adult, youth, & baby items), they only accepted 13 items, and I was only paid $18.60. To me, that isn't worth sending my items to them again. You can get unaccepted items returned to you for a cost (around $10), but that would be me paying $10 to get my own clothes back and having made a profit of only $8.60 for all of those clothes. I would have been better off donating my unwanted clothing to a local clothing bank for free. Thred-up supposedly "responsibly recycles" the clothes, but you have no idea what really happens to them. To be very honest, I just don't trust selling to this site, again. I don't trust their judgement on what is worth being resold, and I don't trust what they truly do with any unaccepted items that are still in very good condition.

I am beyond upset about my experience with "selling" my clothes to ThredUP. They completely ripped me off. It is partially my fault, when they asked if I wanted Return Assurance, I said no, because never in a million years did I expect them to NOT accept the amazing, barely used designer items I sent them. I sent them a Coach bag, Anthropologie bag, a pair of tall suede Michael Kors boots, and a pair of Hudson jeans, to name a few. All in perfect condition (ok the Coach bag had a little worn, fading happening on the bottom). They didn't accept any of it. They also didn't "accept" the NEVER BEEN WORN TAGS ON GARETH PUGH DRESS that retails for $700. It was too small for me, so I never wore it. I NEVER thought they wouldn't at least take that?! They ONLY thing they did accept, of the 12 items I sent was an old Abercrombie and Fitch sweater from 2001. It was an $80 sweater and they gave $1.80. That's it's. Over a thousand dollars worth of really good clothing and leather/suede designer bags and boots and they gave me $1.80. I hate ThredUP!
I tried contacting them immediately to see if they could send my "unacceptable" clothing back. I even offered to pay extra. They sent me an auto response that basically told me I'm SOL. Horrible, greedy company. I can't believe I was so stupid to trust them. Never again. SELLERS BEWARE!

I asked for return assurance on my bag (in which they only accepted one item so I just lost money pretty much) and they said they were going to send it back and to email them if I needed to change my address. I emailed them within an hour saying that I needed my shipping address changed and they replied two days later saying that couldn't change it because they already sent it. Now fedex can't change it either. Why bother saying that your address can be changed if you aren't going to reply for two days until its too late?

Send them a bag of Chico's clothing - all items within last two seasons and all in near-new condition. I received less than 10% of the price they obtained from selling my clothes. Furthermore, every item I sent them sold.

Yes, it is a little more effort to list things on EBAY but the payoff is the difference between $16 and some amount north of $300. I will never sell to Thred-up again, and because of the way they conduct business, I will also never buy from them again.

Take your business elsewhere.

Do not sell your clothes here! They rip you off. You don't even get ten per cent of what they resell it for. And even if you use the "payout estimator" and it states the items/brands will be accepted, there is no guarantee. I sent in about thirty items, estimator told me all should be accepted but only four were! At least I come from an high income family but anyone hoping to make money from this site is in for a huge disappointment.

When I first discovered ThredUp, I loved them on the buying side. Everything I got was how it was described and if it didn't fit, it was painless and easy to return. I wasn't exactly thrilled with their refund policy but credit to buy more stuff from them was a good second option. I've never used their customer service because I always generally had good experiences buying from them and no problems.

I've tried selling with them twice and I will NEVER do it again. I'm all about convenience so the idea of filling a bag up and sending it somewhere for them to do all the heavy lifting sounded great. The first time I sent in a bag, I did what many people before me have done, which is send in a "tester" bag of my not super expensive stuff but my more reasonably priced, gently used but designer label items to see how it went. They kept about half the items and paid me $9.53, which in the grand scheme, is nothing but the items I sent in weren't top of the line or exactly brand new so I took it as a plus that they kept as much as they did and I made any money at all. The second time was a complete rip off. I sent in my higher quality items, some worn once or twice, including big designer name items. They kept 2 things out of 30 (a no-name beater style tank top and a Nine West purse). I was heartbroken. The tank top was literally something I threw in there as an afterthought thinking "what the hell?" It's the one article of clothing they kept our of 29 other designer items. There was even an identical tank top with a different color scheme and they kept one! Selling with them is a joke and I'm so disappointed in their new rip off structure that after I finish off the credit I have with them, I'll never buy or sell with them again