The Last Hunt

They had apparently used the wrong carrier and I gave them 2 months to sort it out and no follow up whatsoever. I had to contact the carrier myself and they said LastHunt never gave them the order.

Great prices but size didn't fit and I could not return. I suspect they won't be in business long. Suggest you go elsewhere unless you are 100% sure. Who doesn't do returns these days?

I wish I had read these reviews before purchasing from The Last Hunt. My first purchase and I was hoodwinked. Almost as bad as those fraudulent phone calls people get. I bought two pairs of pants that were clearly two different greens on the website - a sage green and a taupe green. Too bad I didn't screenshot my order because they switched the wording. Then they sent me two pairs of the same pants. However, they removed the original tag and replaced it with a typed one of their own with a completely different green but they were the exact same pants! They re-labeled the second pair as a beech green. The manufacturer doesn't even sell a beech green. I've emailed them to correct their duplicity and I got a cut and paste email with their no return policy. Now I know why they have a no return policy. They change your order in order to make a sale. The discounts are not that great so they must be desperate for sales if they're doing this to their customers. I won't be purchasing from them again. I'll keep the one pair as they're correct but I just want to return the ones with the fake tag. Isn't that some sort of fraud? My e-receipt clearly shows the two different greens. Very unethical and unprofessional. How have they not been investigated? They should be charged with fraud.

I ordered knowing that there are no returns unless the product is not as described. I ordered a Norrona LARGE winter coat and have a few Large Norrona jackets for size reference. What arrived looks fake and is way too big; it is a knock-off or badly labelled as LARGE instead of EXTRA-LARGE.
I sent an email expecting the option of exchange or refund and got an automated reply full of the reasons why I am stuck with it.

Will never support this site again and highly recommend you stay far away!

Be aware that if you do not receive delivery of an item, their business model is...
The customer is always wrong.
I will never shop this site again.

I purchased a rain jacket advertised as 100% impermeable, was fine for 6 months, then stopped being impermeable without being washed
I got soaked in one of our West Coast rain weeks
The Last Hunt ignored me for a while then had the audacity to refer me to their no return policy
They sold me a jacket the manufacturer discontinued because it was defective
Buy someplace else if you value your hard earned money

BUYERS BEWARE: YOU MAY BE RIPPED OFF
"The prices shown on TheLastHunt.com are very competitive relative to the competition.
In no case will we adjust our prices based on any competitor. Whether you have already placed an order or are about to, this remains the case.
If the price of a product drops after you have placed the order, we will not adjust the price."
Taken from The Last Hunt website 03.22

BEWARE! This is a SCAM COMPANY! I ordered a very specific jacket and they sent me it in a completely different colour. I e-mailed the manufacturer of the above product and they informed me that the colour of the jacket I ordered has been permanently discontinued, despite the fact that The Last Hunt is still advertising it on-line as being available. When I contacted TLH with my concerns that they had sent me the wrong product, they did not response. In short, they are dumping stock and will send you what ever is in the warehouse vs. what you ordered and paid for. AVOID AT ALL COST!

I am only asking if still possible to change an item size and color but they cancelled my order right away without explanation. Very bad customer service.

I bought an Apex Jacket from Altitude Sports (size small), and I bought another Alagna Plus Jacket from The Last Hunt (the same size) and the size was completely different. From the sizing chart for the jacket, the chest length should've been 84cm but the one I received was only 76cm at most. My body chest length is 84cm. Emailed to the Last Hunt, their answer was no refunds. I am so disappointed, I'll never purchase a product from this website again.

Bought from them twice. Received items within a week of ordering both times. Big discounts. I got a pair of Salomon Sense Flow trail runners - because of their no refund/exchange policy, I was worried and looked on many other sites for the same runners but couldn't find my size or the color I wanted for the same low price on another site. Luckily the size I ordered on the Last Hunt fit perfectly. The pants my mom bought were both way too big despite looking at their sizing chart, but they were good quality pants so she made them work by sewing the waist band smaller. I ordered pants in the same style in a different size/color and am really happy with my purchase - I might order the same pants again actually... but I tried on her small before I ordered a medium - otherwise the sizing chart info was misleading because these Mountain Hardwear pants run large.

If you look at the pictures/descriptions carefully and know your size, I think it is not a bad website to use. Just copy the item title and look on other sites if you want to compare prices. If you order over $100 shipping is free and there were additional discounts for 4 or more items right now so my shoes were almost half of the original price and I couldn't find the same deal on other sites for the shoes and my pants, both of which were out of stock for the size/color I want on other sites.

No return even if the clothes look like used one. Terrible. Not sure if it's used or just was kept somewhere for more than 10 year or something got on the clothes.

No phone number to reach them, no e-mail adress, the only was they can be reached is through Messenger on their FB page and its administered by a robot... so they simply NEVER reply.

Not sure why its poorly rated here but I got brand new Hoka Clifton 8 delivered at CAD 107 next day...no one could match this!

Received boots which has a hard seam on the sole which do doesn't make possible for use it. Wrote in support without answer!

This company brands itself as a great place for deals on previous season's clothing, footwear, accessories. It basically sells products Altitude Sports sends them once they feel the items are no longer the latest version or fashion. While these are 2 different companies one relies on the other for product. OK - the problem with the Last Hunt is lack of service and inability to return items that are not the right size as listed. For example if you buy an 8 and the brand sizes it like a 6, too bad. You cannot return it. Their argument is that you got it at a great price so live with it. OK that is the deal they put up front. Fine... then why is the service so crappy? If you email them you are a very fortunate person if you get a response in 2 days. This can mean the item you wanted to buy is gone by the time you hear back if you have questions. They don't set up any service to respond to queries in a reasonable time frame. Also they take their sweet time in getting the item out for shipment... you may get an email in 3 days it is being shipped out if you are one of the fortunate ones - otherwise expect to wait longer to say it has been shipped. As a result the item is slower than the 'slow boat to China (not meant to be derogatory against Asians... just an old expression related to time and distance travelled centuries ago). I am quite stupefied that Altitude Sports continues to associate with this brand (reputation by association - risk of damage to it) and that the Last Hunt continues to stay in business. In the area of COVID economists are saying that the businesses that thrive and will continue to exist are those that provide good customer service. It is not price or service that determines success but service then price.