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The HouseReviews 978

3.7
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The House Reviews Summary

The company enjoys a positive reputation for its diverse product selection, competitive pricing, and reliable shipping, with many customers expressing satisfaction with the quality and performance of their purchases. Customer service is frequently highlighted as responsive and helpful, contributing to a strong sense of loyalty among buyers. However, concerns regarding return policies, particularly associated with shipping costs, and occasional discrepancies in product information have been noted. Overall, while the company excels in delivering quality products and customer support, addressing return issues could enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

service
55
value
54
shipping
56
quality
50
RU
6 reviews
5 helpful votes
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Online buyer for the first time of leggings from this website. I bought some to bite my ankles, as they have pockets, which are very useful for my phone. They feel so light and amazing, I just love them. The sizing guides were great as they fit my daughter and me perfectly. We will not be going back to any other brand now, I have ordered 2 pairs of leggings now in 2 different colors and it only took me a couple weeks to deliver.

Date of experience: March 19, 2024
Texas
1 review
2 helpful votes
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Glitchy Website
January 18, 2024

I tried ordering my cart of a snowboard and bindings. I got charged seven times after receiving an error in my payment method? Now I have over 5k dollars of pending charges and I am forced to wait for the pending charges to drop as NONE of the charges even made an order. So now I can't even buy a board or boots from another website since my credit card is maxed out for the next three days.

Get your guy's website fixed.

Date of experience: January 18, 2024
Philippines
1 review
0 helpful votes
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Excellent
January 16, 2024
Updated review

It has been a true lifesaver for me as a busy student. They delivered an impeccably structured essay for my psychology class, and I couldn't be more impressed. They are highly recommended! I really appreciate it!

Date of experience: January 15, 2024

Good Service, Great quality
January 14, 2024
Previous review

Big thanks to The House! With a $50.00 gift card and a generous 15% discount, I got the New Balance Jamie Foy Camo Slip On Shoes and Camo Grip Tape for only $5.79. The House is my top choice for clothing and gear - unbeatable prices and constant sales. Thanks, and Happy New Year!

Date of experience: January 14, 2024
India
26 reviews
1 helpful vote
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The House Shoes are a great online store for finding trendy and cheap shoes for your home. They have a variety of shoes from different categories and styles, such as slippers, slides, flip flops, and sneakers. The shoes are well-made and well-fitted, and the reviews are honest and helpful. The shipping is quick and reliable, and the tracking is easy. The customer service is responsive and courteous. The House Shoes is a great place to discover new shoes and save money.

Date of experience: April 29, 2023
California
1 review
0 helpful votes
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Bicycle accessories
April 24, 2023

Follow up on completion of initial order with a second shipping of delayed fulfillment- arrived with notification of the due date with tracking

Date of experience: April 24, 2023
Florida
1 review
0 helpful votes
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I've always loved the selection great products that The House has to offer, from skateboards and every bit of skateboarding products to outdoor clothing and equipment!

Date of experience: April 24, 2023
Netherlands
5 reviews
2 helpful votes
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I love the House!
April 19, 2023

I love the House! I've had two pairs of shoes here and they are both fantastic. The staff is always friendly, professional, and helpful. The shoe department is organized and clean. They have a great selection of shoes, including many different brands, sizes and colors. The prices are good too.

Date of experience: April 19, 2023
Minnesota
1 review
0 helpful votes
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Order received and complete
April 18, 2023

Good experience and quality goods. Excellent fit by using the metrics that were listed

Date of experience: April 18, 2023
Colorado
1 review
0 helpful votes
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Sad to see them go
April 17, 2023

Always have had excellent service from this company and will miss the interactions with them that occurred with each of my purchases from them over the years. Wishing all of you peace, joy and satisfaction in your future endeavors!

Date of experience: April 17, 2023
Georgia
1 review
0 helpful votes
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Awesome jacket and delivery experience
April 17, 2023

The jacket is well-made. There are numerous features: thumb holes, chest pocket, and waist adjustment to name a few. The jacket, price and delivery experience were beyond my expectations.

Date of experience: April 17, 2023
New York
1 review
0 helpful votes
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Great place to shop for gear
April 14, 2023

I've recommended The House to other friends and they've made purchases as well. The videos the create for some of the products is really helpful. They've influenced me in deciding on the right products and have informed me on how to use some accessories.

Date of experience: April 14, 2023
California
1 review
0 helpful votes
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New snowboarding gear for next season
April 11, 2023

My husband & I bought all new gear for next year snowboarding adventures. I received all of our pants jackets & base layers. All fit prefect & such great quality.
Thank you! Cynthia

Date of experience: April 11, 2023
Cyprus
22 reviews
1 helpful vote
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Perfectly Fit!
April 10, 2023

I ordered this shoe from The House Shoe because I needed a new pair of shoes. I am so happy that I did, it fits perfectly and is comfortable as well. They come in another color too!

Date of experience: April 9, 2023
California
1 review
0 helpful votes
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Thumbs up
April 4, 2023

We love it, enjoying the snow skate all the time, enjoyed finding what we were looking for right away and got it. Love every bit of it

Date of experience: April 4, 2023
Utah
1 review
0 helpful votes
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I made three separate orders for multiple items in order to get free shipping. Every single order had problems! Shipping was taking a long time, like a week, just to get out of the warehouse. I had to call multiple times and find out that items were oversold and canceled, or for some reason stuck in the warehouse and that I should've been informed. Painful company to work with, but most of the items I received were good quality(tents). I'm a bit pissed off that I ordered some really nice $350 snow pants for my wife and when they arrived, the pants were as thin as leggings. Absolutely zero insulation! Evidently I have to look for "insulated snow pants." Weird!

Date of experience: April 2, 2023
Maryland
1 review
0 helpful votes
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Fischer bindings at a great price.
April 1, 2023

With help from a ski tech at Sun and Ski I managed to find my Fischer bindings to mount on my older Salomon skis. They look great and I'm sure will serve me well.

Date of experience: April 1, 2023
Colorado
2 reviews
2 helpful votes
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I ordered 500 dollars worth of final sale items but they sent all the sale items except the most important and most needed items. They never even include the packing slips and I was furious to find 4 items that I actually needed most missing. They are practicing bait and switch. I am contacting BBB

Date of experience: March 31, 2023
Illinois
1 review
0 helpful votes
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The House Wheelset Order
March 28, 2023

Fantastic place! Truly unfortunate that Camping World is closing their doors after 40 years

Date of experience: March 28, 2023
Mexico
1 review
0 helpful votes
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Stoked
March 27, 2023

Received order quickly, great price, my jacket is perfect. 2 orders this season … both were so easy, quick and fairly priced! Tks!

Date of experience: March 27, 2023
California
1 review
0 helpful votes
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Good deal
March 25, 2023

Purchased a snowboard and binding at a great price. Now waiting to try it out.

Date of experience: March 25, 2023

About the Business

On Sale Snowboards, Skis, Bikes, Outerwear +more! Lowest prices on Burton, K2, DC, North Face, Columbia. Up to $195 of Free Gear & Free Shipping. Since 1982


the-house.com
Founded in 1982