Shopping on your site is easy, the returns are very difficult. I am hoping to receive this order with no issues.
Some of the 2117 items (Jacket and ski pants) did not have size charts so I'm guessing and I hope they fit
Pop up with additional 5% off, said to redeem at checkout, which I tried twice, and that didn’t work. Still ordered my item, But I really wish those pop-ups would not be presented if they really don’t work.
I put in a discount coupon and everything was set on the checkout screen. When I clicked to submit my order, the discount was inexplicably removed and I was charged the full amount.
The House has always been my go to store for my outdoor gear. They have excellent customer service and I've always found great deals here.
Super easy checkout and one of the only places around that still had the bindings I was looking for in stock.
So far so good, but would have picked up a westmark and/or spring break twin if they were still available in 155 +/- 1mm. but i suppose it is march...
Have been looking for matching pants to shell I have for more than a year. Happened on the site though a google search. Sale price of basically half the list price was a bonus.
Had 4 or mittens in my cart, but after I checked out I realized it was reduced to 2 pair. The total cost changed after I clicked “submit.” Would have been nice to know that before I ordered, because I might have ordered elsewhere so I could get what I want.
great viewing of products yet was not aware of my 15% discount being denied until the end of my order. I was looking forward to it for shopping through our employer shop site.
Ski length and FA flex are the most important thing in picking out a classical CC ski and nobody there can get the FA number off the ski before you buy it, unbelievable in this day and age.
shipping costs to AK are surprisingly high ($18 for a lightweight spandex race top). Please provide more (ie slower/cheaper) options to ship to AK customers.
Easy to shop, love the variety and the price. Especially love the free 2 day shipping. I am having to order last minute as my kids have outgrown their ski gear and we leave for the mountains in a week! Needed something fast. My discount code didnt work but since it was only for 5% off it didn't make a difference to me.
I have been shopping The House for several years and I am always pleased with the service, selection, price and quality of their products.
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