Teleflora

I ordered the "purple serenity bouquet" for my daughter as it was just perfect - the colors and even the name of the arrangement immediately made me think of her, and how this would brighten her day. Well, the flowers were delivered 2 days earlier than I wanted, and the arrangement didn't even remotely resemble the one I chose. The vase and flowers received were not similar in color or style. I was extremely disappointed upon seeing the photo she sent me. It seems as though the local florist simply grabbed any vase and flowers on hand and threw them together without consideration of what was expected just to get the order out. I'd love for Teleflora to credit me back for this terrible mistake.

I am so utterly disappointed in this company. Despite paying extra, and getting a guarantee that my flowers would be delivered on a certain date, Teleflora did not deliver. And they never had the courtesy to tell me that they delivery was going to be late - I had to track them down, and they basically said, "oh well, we'll give you your money back". My money back won't change the fact that I was not able to send my son and his wife a floral arrangement on their actual anniversary. Stay away from these folks if critical delivery dates matter to you.

Yesterday, I had an arrangement sent by Teleflora to a childhood friend's home in TX for her birthday. She loved the arrangement, and said it had made her day.
About 2 weeks ago, I sent a sympathy bouquet to a close friend GA upon the loss of her husband of many years. She was so pleased with that arrangement.
I could go on and on. I used to use another national floral service, but I began to have issues with the condition or number of flowers in the bouquet or the plant. They also quit delivering to smaller towns.
I doubt I will use the competitor's service again. Why: Quality, delivery as promised and value.

Still don't know if our order has been delivered (it should have by now), but of all the online orders I make from lots of different companies…. Teleflora is the hardest to deal with, and by the time you check out, your final charge has somehow mysteriously doubled.
But that's just the way it is, I like the selection, and the flowers have [generally] been attractive and as described.

If you are looking to be swindled look no further. This company is a joke. I selected a beautiful sympathy basket with plants accented with small magenta flowers intended to express my sympathy for a lost loved one. What was delivered was a cacophony of garbage stuffed into a container likely used as a waste basket. The "florist" used whatever left-over pieces they could find and considered it an arrangement. The result was a menagerie of vegetation barely suitable for a gay pride parade participation prize. On top of this I paid a ridiculous price hoping to show my condolences but, wound up sending a very special person something that expresses contempt and disdain. How do these people keep the doors open by providing such inept and pathetic products and service? Save your money and time and purchase something from Walmart or your local grocer. You'll easily come out ahead.

Placed an order at 10 AM for evening delivery. Spoke with the manager to make sure they deliver it on time and get positive. At 5 PM they called me and informed that my order will be delivered tomorrow. They ruined my event (my wife's birthday party). Just horrible, absolutely irresponsible.

I ordered a 74.99 flower arrangement to comfort my manager after some stressful business discussions. While I understand substitutions are likely, the described item contained several roses among the other flowers. As far as I can tell from the photo posted by the recipient, there were no roses and the appear to have been replaced with cheaper carnations. I don't feel like I got my money's worth.

I sent a gorgeous arrangement, balloon, and chocolates to a dear friend for her birthday. What she received was a much lesser bouquet with no balloon or chocolate at all! I let the company know and they refunded me half of the amount that I paid. Needless to say I will not be shopping for flower delivery through them again.

My order was canceled on Mother's Day!
I used Teleflora to order a beautiful bouquet of flowers for my mom for Mother's Day. I placed the order in April, 3 1/2 weeks before the day that it needed to be delivered. I'm currently living overseas and this order was very important to me since I couldn't be home. I first received an email saying that the flowers could not be delivered on the original date that I had requested. So I called the 1-800 customer service number to see what the issue was. They could not give me a clear answer. I then requested that the flowers deliver on May 12th, Mother's Day. The customer service representative said no problem. I then woke up to an email that said that they just canceled my order! What?! Why?! No reason given, no flowers for my mom on Mother's Day. I will NEVER use Teleflora again.

I ordered teleflora's purple medley-"Deluxe" for $54.99 for a thank you gift. Let me just say I never write reviews but because this experience was so bad I had to. This is by far the worst flower service out there. They said it was hand delivered yeah right. The flowers were sitting out side by the front door in a vase there was no box or plastic wrap around it like you would get from a real florist or 1800 flowers. The bouquet that was delivered looked like it was repurchased from a food store for a cheap price, not a real florist. This was definitely not a $54.99 worth of flowers. I am so embarrassed to have sent something like this. NEVER AGAIN!

I ordered flowers for a very dear friend's funeral. I ordered the first photo and spent $111.00! The second photo is what showed up to the funeral home. I was beyond disgusted and embarrassed that I took my card off of it (which was written wrong). I had to get hydrangeas from my own yard to supplement the bouquet. Never ever again will I order from them. I complained and they offered to give me $44 dollars back. Totally unacceptable I should have been reimbursed for the whole amount!

I order the Blush of Love Bouquet flower arrangement for Mother's Day. The flower arrangement didn't come near to what they advertised in their website. I wasted money on a deluxe but the flowers looked standard. I was expecting the arrangement more fuller with flowers with greenery adding less contrast. We got more green than flowers and some were droopy. I'll never order flowers from Teleflora again. Next time I'll go to my local supermarket for flowers and far more cheaper price.

I ordered an exquisite elegance bouquet because it had orchids, roses & bear grass and the orchid spray was substituted with cheap crappy carnations! The bouquet was supposed to be in shades of lavender and the florist added hideous red carnations! The flower arrangement that was delivered was NOT elegant. I'm very upset. I spent a lot of time online choosing a flower service and I was so happy to have found what I thought was going to be the exact flowers I wanted to send only to be extremely disappointed with end result.

I'm not going to be negative because I'm just about to make my call to see how they would like to handle my issue, and I will write a follow up review.
I ordered the very large 40" tall floor plant for my mother in laws birthday on 4-21 and did same day delivery. I just visited and saw what she received and it's not even close. She received some greens and a few flowers in a (we'll say) medium size basket (based on the website, med is 14-15" wide). She has it sitting on a table and it's just not what I paid for. I did agree to the terms of the local florist having to substitute with similar items but in this case I really feel I should've been contacted and advised they could fulfill my order and would I like to choose something else or go shop somewhere else. It could be all on the local florist but I paid teleflora. We'll see how this call goes...
To be continued