Tina C.

I ordered a floral arrangement a week ago for a friend who is turning 70 & resides in NC. I ordered the arrangement from Teleflora and I noticed that Teleflora took the money from my account immediately. Usually the money is taken out upon delivery, I really didn't think much of this, I should have. Today at 3:30pm(EST) I received an email from Teleflora stating that where my friend lives they do not deliver to that location! I lost my temper and stated why am I being told this now and why did you accept payment from me knowing that you don't deliver to this location? I was told by the representative that they would contact a local florist and they will do an arrangement for me but no guarantees it would be delivered today! Today is her celebration not tomorrow I told the representative & also how do I know what the arrangement is going to look like or be equal to what I paid for! I received no response from the representative to these questions. DO NOT USE THIS COMPANY!