I am very upset and have a complaint. I called TeleFlora, when I finally requested a supervisor, I was put on hold over 30" then disconnected.
Never heard back, my flowers were never delivered.
I'm researching where to complain.
I'm considering posting my story / complaint on every social medial board site I can find

asked by Mechelle K. on 2/28/17

10 Answers

Since December I have been trying to use my floral Groupon I purchased. 3 different transactions have happened since then to try and use the Groupon and their company NEVER delivered any of the flowers. 3 different birthdays I missed and they even transferred me to a supervisor who then charged my account $90 when the order was only $25 after using my $40 Groupon... And after the $90 charge, STILL no flower delivery. I had to get my money back from Groupon because I am never using this company again. I think 3 different times for 3 different occasions is a good enough try to fix the issue I had. I've had hours of phone conversations with this company and it still hasn't ben fixed. Now they charged my account again WITH an uncharge and no delivery.

BUYER BEWARE! This company is garbage

Helpful (2)

I wish I would've seen these reviews BEFORE I ordered funeral flowers through them. They told me there was a problem and have been SILENT since I requested more information. I'm annoyed and flabbergasted.

Helpful (1)

They do not respond to emails. They do not honor their unsubscribe feature

Helpful (1)

I got through in 15 min 3 days before mother's day... and I was NOT happy with them. The customer service agent stayed calm and was pleasant, in spite of me being furious, and he did what he could for me... but I will NEVER, EVER do business with them again!

Helpful (1)

I have the same experience. They never delivered and are trying to charge me still.

Helpful (1)

Teleflora is the worst customer service ever

Helpful (1)

I've sent an email and am awaiting for an explanation and credit.

Helpful (0)

I had the same issue - they had me on hold and disconnected as well.

Helpful (0)

My answe is very disappointed and not sure is I will ever use you again

Helpful (0)

My plant was delivered after the guaranteed time. Can I get a refund on the service fee?

Helpful (0)

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