I had an easy time using the website to order, however after I got my email confirmation I received a text saying there is a problem with the order and to reply "YES" to get detailed info. I responded and they've yet to tell me what's wrong. If there's a reason it's undeliverable such as they don't deliver to that area or they're completely out of stock of the flowers in it, I shouldn't be able to complete my transaction. Hopefully it's minor, and I can update this to a better score. Communication is everything in customer service industries.