- T-shirt quality as low as possible, super thin fabric, very few threads, bad print that looks like it was washed 20 times already, fabric smells like cheap, chemical color
- packaging was real bad, shirts arrived completely crumpled
- package not properly declared, stuck in customs for about a month
- completely ridiculous shipping costs ($20 to Europe)
Stay away from this site, there's others out there, which provider a much better service and quality. My experience with e.g. JINX or Qwertee was a lot more satisfying.
Bought 2 Tee shirts which could have been in 1 package but was charged $24 for each Tee shirt. Purchased another similar sized item from the States it arrived earlier with a fraction of the freight cost
We apologize for any confusion. After a campaign ends, our Production Department assigns the order to one of our printing facilities, based on the needs of the particular design. Due to each order potentially being shipped from different printing facilities, we are unable to offer combined shipping. If you are ordering items from the EXACT same campaign, we would be more than happy to combine shipping. All of our items are custom made and the standard production process does take 5-7 business days before shipping our items. For any other questions, please contact our Customer Support team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Finally got my Teespring shirt. First thing, though the Hanes logo says, "comfort soft," this material feels like I wrapped my body in paper towels. Second, it smells like vinegar and partially burned paper. Third the logos are not done very well. There's a double image on everything like something shifted during the printing/screening process. From a distance it looks ok but when you look up close, it's really disappointing for a $25+ shirt.
We are sorry to hear that you are not happy with the quality of your item! Regarding the item having an odor, the solution that is used during the custom printing process can cause a smell similar to vinegar, which will be eliminated after washing the garment. We would be happy to further assist you with your order, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Of course they use garbage material that fits like kid sizes that I'm sure they had imported from China for less than 2 cents each. Charging $22 + Shipping for shirts that are on other websites for $16 and FREE Shipping!
Don't waste your time or money! Teespring.com won't be around much longer! Just look at all the reviews!
We apologize for any frustration, Teespring provides a free platform where individuals create and sell custom products through a campaign process. After the sellers upload their work, they choose a time-frame of availability, options available for purchase, and the selling price. If you are not satisfied with the custom printed item that you have received, we will be happy to further assist, please reach out to our Customer Support team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Ordered a 'Kids Gamer hooded sweatshirt' for my grandson in a medium. Package arrived and it was an adult medium. Have sent 4 emails over the last week with no response. Website says they will respond within 24 hours. Also indicates live chat available during the day - not so! Very frustrated that I can't get this resolved, as it was to be my grandson's birthday present.
We sincerely apologize for any inconvenience! We have sent a Private Message to further assist and appreciate your patience.
Only got ten percent of my total order and they had the nerve to say it was PayPal's fault. Funny, all my other transactions on PayPal go without a hitch. I do not recommend this company to by t-shirts from, busted tees is much better.
We apologize for any confusion regarding our previous response. Three of your four orders that were attempted on August 9,2017, were not processed completely and Teespring did not receive the funds. We are unable to void or refund the transactions due to each being incomplete. To proceed with having these transactions voided, please contact PayPal directly. The campaigns in which you were interested have been relaunched and you are welcome to resubmit your orders. For any additional questions, please reach out to our Customer Support Team again through http://teespring.force.com/NewCase?l=en_US Thank you.
I looked it up and i also went onto this site on facebook that claimed they always gave away free stuff every month for signing up...i read the reviews no one gets anything they send you spam emails ans calls
We're so sorry for any confusion! All designs on Teespring.com are created and advertised by individuals and, unfortunately, we are unable to control advertisements or offers that are being run outside of our site. If you would like to provide examples and links to the incorrect information that is being provided, we would be happy to reach out to the seller regarding this matter. Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I am the designer as well as a customer. Merchandise was paid for but never received. Im told its being looked into. Way too long, no active phone numbers. Actively looking for another vendor who values my business.
We sincerely apologize for any frustration! If your refund has not yet posted, please respond to the most recent email from our Customer Support Team or reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.
Their policy states: "If, there is an issue with the order you receive, please click the "Contact Us!" button below. One of our representatives will be happy to help make things right within 30 days of receiving your order."
However, all they would do is give credit towards something else rather than allowing me to return and get a refund on something that is useless.
We apologize for any frustration, if you are not able to utilize the store credit that we have offered, please follow up with our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Super easy user friendly website. Fast Delivery! Awesome all around. Been a customer for awhile. And Customer Service treated any issue I came across quickly. No hassle! Plus I get mad compliments on my T shirts!
Sent tee shirts back for an exchange in size... NOT able to exchange or refund money! If their sizing were a normal med and large it would've have been a problem.
C
CRAP company would never use again!
I wanted to test Tee Spring's work before ordering a bunch of prints for my small clothing company. Design had multiple colors and turned out good.
However, I dont like they have shirt in general area that anyone can buy without me getting my profit.
So lets see how the act to resolve this matter
We apologize for any confusion, please contact us with additional information regarding this inquiry at http://teespring.force.com/NewCase?l=en_US Thank you.
Don't buy from them. Got the hoodie today, worst printing i've seen. Lack of color and spent a $53 for this hanes hoodie. Should have read reviews before I bought one. On the left is what they advertised.
Our Support Team is always happy to offer a resolution for any unsatisfactory item! We have sent a Private Message to assist in having this taken care of for you as soon as possible. Thank you.
I have several of these shirts and am exceptionally pleased with them. The fabric quality is good, and they wash well with little or no shrinkage. Also, after numerous washings, the graphics haven't faded, which is a definite plus. I'll be ordering more as new designs are introduced.
'Premium' t shirt is made from cheap thin material that stretches easily. Well over priced for what you get and I dread to think how bad the budget t shirts are. I'm now glad I only sold a couple of items as I dont want my name to be associated with such poor quality merchandise
We apologize for any frustration and we are happy to help! If your buyers were unsatisfied with the items that they have received, please have them reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
T-shirt came with the image off-centre by inches. Looks terrible, like a small child printed it. Zero quality control. Paid a lot for it too. I complained; customer service asked me to send more photo evidence, then stopped replying. I will never purchase from them again.
Update: After a month and a half, a replacement arrived. The shirt itself is a better quality material, and the image is centred and brighter, with solid colours. I had no idea just how bad even the ink colour was on my original shirt. I am very happy they corrected their mistake and sent me another shirt. However, I still do not want to go through this hassle, so won't be using them again. Quality control would prevent this from happening. Get it right the first time.
We are sorry to hear that you have received an item that was not printed correctly! Once a photo has been received, we will be able to proceed with a resolution, please contact our Customer Support Team again through http://teespring.force.com/NewCase?l=en_US Thank you.
Using this site to create original designs is extremely taxing. Made several attempts to publish my own ideas but the filters on this program disable my work. Very frustrating and I am NOT writing a counter notice. Looking elsewhere.
We're sorry for the inconvenience! If you feel that a listing has been removed in error, please respond to the message received regarding the specific design. Thank you for your patience.
I bought two shirts for my husband and they fit him perfectly and he says they are super comfortable. He has gotten so many compliments about his shirts when we go out in public. I recommend teespring to everyone that comments on it. Will do business with them again, I'm sure!
Ordered a shirt on April 1st. Expected delivery in 10 business days. Still waiting after 14 business days and the status shows that it hasn't even made it to shipping dept. yet. I know that by the time it arrives, my event will have passed. No real response from customer service either, just form responses.
We sincerely apologize for the wait and have sent you a private message to assist with confirming the current order status.
They were super friendly and easy to deal with. My package was lost in the mail at no fault of their own and they immediately replaced the item without a hassle. Both products that were purchased are great quality and I will definitely be purchasing more from them. Thank you so much!
Overview
Teespring has a rating of 1.8 stars from 2,167 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Teespring most frequently mention customer service, poor quality and credit card. Teespring ranks 389th among Ecommerce Tools sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize that you were not happy with the quality of your item and we are happy to help! Also, for customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges. Unfortunately, Teespring has no way to predict or prevent when these fees may apply. To enable us to offer a resolution for your unsatisfactory item, please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US Thank you