I have spent 1,000 on the site but now I waiting for an order placed in September...No one responds and the chat is useless. Will I be ignored?

asked by Curtis S. on 1/28/20

2 Answers
Thumbnail of user kaitlynb1

Our Customer Support Team is always happy to help! Please visit our Answers Page and choose the "Contact Us" option. Thank you.

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Thumbnail of user non617

They will help you buy not replying for days, and only resolving issues in ways that benefit them and not you. They basically have no customer service, and if they do, it must be either automated, or off shore. All my replies come in the middle of the night or super early in the morning, if at all. It takes a special kind of indifference to customers to get an average of 1.1 stars on Google after 70 reviews.

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