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TeeChip Reviews Summary
The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.
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I ordered a shirt for a Christmas gift on 12/5 - I just checked my pay pal to start a dispute since I haven't received it and cannot get anyone on the phone, and saw that I was charged twice and still haven't received it.
Thankfully Paypal has an excellent dispute system and will be certain to refund me for this b. S.
DON'T DO BUSINESS WITH THIS COMPANY! I received my daughters Christmas gift in damaged. I have tried to reach them by email and received a robot response, by phone and it hangs up on you and by Chat which tells me that someone will contact me shortly. ALL I HAVE IS A BROKEN CHRISTMAS GIFT!
I placed an order for 2 things and I am being charged for 12 things. They won't let me cancel the order. I have emailed, messaged them and get the same run around. Their confirmation email says that the order doesn't process until the campaign is over so I feel I should be able to cancel the order.
I believe this company is a scam
Ordered a framed poster 30/12/16.
I am still waiting, they say it is with customs, the carrier says it is not here.
No longer receive any replies to inquiries.
DO NOT TOUCH THIS COMPANY WITH A BARGE POLE.
They sent me a XS when I ordered an XL. Continue to ask for photos and measurement to prove the size issue. Now they have all of the photos they won't respond to communication. Avoid doing business with them...
I was really scared when I ordered a mug last Saturday. I ordered it before I read the reviews. I got a confirmation email of my order, and then yesterday I got a DHL tracking # saying my package was sent out, and today I received the mug. It's a good enough quality and what I was expecting. So I can't vouch for everyone else's experience and maybe I just got lucky, but I am very satisfied.
I'm not a robot, to clarify. I really did spend 30 dollars on a T here and got the same problem they all did. 360+ people didnt get their product, if you do buy from them, they will never ship your product but have a tracker that says it was shipped, than deny your compensation, i just wanted the shirt, but now I want my money back after the robot response i got from the company. TLDR this company is fraudulent.
Same as everyone else - ordered in Nov tracked it until it said it was delivered. It wasn't delivered. Tried to call - their telephone system hangs up on you. I am reporting it to my bank as fraud. DON'T ORDER FROM THIS COMPANY!
So in reading some of the reviews on Teechip, there seems to be a consistent theme as to what I experienced. Ordered a shirt as a Christmas Gift back in November, tracked it all the way to my local post office where it stated "out for delivery", couple of days passed, checked online again for status and it stated "undeliverable-wrong address" returned to sender. So after a few attempts to contact someone by phone at Teechip, I went to the website and used online chat, explained my situation and Octavia87 said they created a case and an agent will be getting in touch within 24hrs. That was three days ago, no one has contacted me and I'm resigned to the fact that I've lost $30. Bottom line, they suck, don't order from them!
Place order I made a mistake in my address. When it didn't arrive I went to TeeChip web site and saw that on Dec 3 it could not be delivered because of address problems. Never received any notification of this I had to search web site with order number after I logged in which is not an easy task. Followed procedures to file clam no response did it again next day no response. Today I called waited 30 minutes on hold only to be told to file a claim and I would hear back in 24 hr. I informed representative I had done this the last 2 days with no response. At this time I asked to speak to supervisor was told not available and to leave voicemail. I asked again if there was any one available I could speak to that could tell me the status of my order. I was told no leave voicemail with Emily so I agreed and instead of going to voicemail I once again was put on hold. At this time I was over it and hung up. TeeChip has my money and I have nothing. Don't do business with them unless you check everything on your order 6 times and then worry. Totally flustered Karen Webb
In total I ordered three tee shirts. No where did it say no returns. I have contacted them numerous times with no response. I have two tee shirts that are the wrong size and I am stuck with them. Wish I had looked for reviews before I ordered. They don't care. I am out money and can't get the right sizes
I ordered a mug for Christmas for my daughter. It is one of a kitten looking into a puddle to see the reflection of a tiger looking back. I got a mug that is reversed to that it is a tiger looking into a puddle to see the reflection of a kitten looking back. A completely different meaning. Now it's too late to return it and get a replacement in time for Christmas... even if a correct replacement does exist. I tried calling... was left on hold for over 30 minutes before I gave up. Tried emailing... their email system sucks. You can send a message that says you have a problem but not stating what that problem is. I will never order from them again and you can be sure every time I see them come up on Facebook, I will be posting my opinion of them on that post.
Received it today... looks like total crap. Image is not sharp and the color is very poor. I will never order from them again. Lesson learned.
I ordered a shirt from Teechip and never received it, but they sure did take my money! Never received an email back when I tried to complain and no one answers their phones (I tried calling more times than I can count).
I ordered a poster from this site and when I received it it looked NOTHING like the advertisement. Poster was blurt and very poor quality. When I emailed them for a refund and return label I was asked to take pictures of the poster showing the defects and explain what was wrong with it. Sent a picture over a week ago and haven't gotten a response. Avoid this company like the plague. Garbage quality, garbage customer service. Hope they go out of business.
I ordered a mug a on monday. I got a tracking number and watched its progress. I received the mug a week later. No problems.
I was afraid because of the bad reviews but it worked perfectly for me.
Wasn't even thinking and ordered from this site before reading the reviews: MISTAKE! The shipping was fine and got here in the expected time. However, when you order something... you expect to get what you pay for. The colors were completely different, the print job was blurry... it looks like garbage. I guess it could be worse... some people didn't even get their orders. I spent $40 on this shirt and to get something that looks like I could have drawn it with a crayon... definitely disappointing. I know this company will say it depends on the image quality the "artist" uploads, but honestly, the shirt designer had nothing to do with the shoddy way this shirt was printed. What a sad waste of money. I was planning on giving this for a Christmas present, but I'm simply too embarrassed to put my name on it. Steer clear of this company.
I ordered a medium size tee shirt. They sent a small and would NOT exchange it. So, I'm out the $26.00. Paid through paypal, but still no refund and they refused to send me a return address. Don't waste your time.
Bad reviews... I checked here first before processing my order. Not good. Not placing my order.
I just received a coffee mug I purchased for a Christmas present. It bears a slight resemblance to what I ordered, but only a slight one. The picture on the website showed a black cat with a lithe body portrayed in grey with haunting yellow eyes. All I got was the face and eyes. Totally unattractive and nothing like the picture shown. Now I get to pay to return it.
From the business
Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members