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TeeChipReviews 1,765

1.6

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TeeChip Reviews Summary

The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
112
value
109
shipping
104
returns
83
quality
98
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Australia
1 review
0 helpful votes
Follow Louise D.
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Another great product
December 13, 2016

So, just received my second order from TeeChip, and again I must be incredibly lucky in comparison to so many reviews I have read. Item is exactly what was ordered, and is great quality (Gilmore Girls hoodie). Parcel took just over 2 weeks to travel from dispatch in USA to my home address in Australia. So far I am thoroughly happy with the prices, quality and delivery of the items I have ordered.

Date of experience: December 12, 2016
California
1 review
3 helpful votes
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SCAM, BS sight
December 12, 2016

-Sent my shirt 3 weeks after ordering it and 2 weeks after when they said it would be shipped
-never even came.
-representatives have not returned my emails or calls.

Date of experience: December 12, 2016
New York
2 reviews
3 helpful votes
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So disappointed
December 12, 2016

I ordered the "Gibbs Rules" coffee mug for my brother for Christmas. He's a huge fan of NCIS. The print is microscopic! I'll have to give him a magnifying glass with it for him to read it. I'm so upset.

Date of experience: December 12, 2016
Pennsylvania
1 review
3 helpful votes
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This mug looks like it has a double exposure of the picture. Was very upset when i saw it, as it was supposed to be a Christmas gift. Needless to say it will not be given. I will not order from this site again as they say they do not do exchanges. Seems like a rip off site to me.

Date of experience: December 11, 2016
Washington
1 review
4 helpful votes
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A total scam
December 11, 2016

I ordered a shirt in October during the baseball playoffs. I received an email stating the shirt was shipped. DHL sent a conformation stating that it was shipped and it was supposed to be delivered in about a week. That was middle of October. Still no shirt. This company took my money out of my account but still no shirt. I sent a email it teechip and I got no response back. I then sent a email to DHL they replied back and stated that they received the request but the package never made it to them. It is now the middle of December and still no shirt. I have been ripped off and want my money back.

Date of experience: December 11, 2016
Canada
1 review
1 helpful vote
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Ordered a tee shirt more then 5 weeks ago it says it was shipped 4 week ago. Dhl tracking says it is in country awaiting delivery, USPS tracking says it was never received, company no help at all. Item no where to be found

Date of experience: December 10, 2016
Indiana
1 review
1 helpful vote
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TeeChip did NOT scam me!
December 10, 2016

I ordered a tee on Facebook from TeeChip. The "campaign" closed on the date posted and I immediately received an email stating the tee I ordered was shipped. I received my tee the very next day. It is exactly what I ordered! I am VERY pleased!

Date of experience: December 10, 2016
Maine
2 reviews
3 helpful votes
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Not bad
December 9, 2016

I decided to take the risk and order a Nicholas Cage mug for my friend, and I wound up having no issues. It came in about a week and looks great. So I don't know if I just got lucky, or if the only people who left reviews here are the ones who had a negative experience.

Date of experience: December 9, 2016
Florida
1 review
3 helpful votes
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DO NOT ORDER FROM THEM!
December 9, 2016

I order a shirt in SEPTEMBER, we are in DECEMBER I haven't received it, and
Nobody replies to you.

The reason why I didn't receive it, it's because they wrote only half of my address on the package, unbelievable! Worst customer service ever!

Date of experience: December 9, 2016
GB
1 review
1 helpful vote
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Not worth the money
December 9, 2016

Ordered two hoodies and had to wait two months for them to arrive (a normal delivery from Asia to the U. K. by Asos would take up to a month MAX). When they arrived the print on the hoodie looked slightly pixelated and faded, as if it would wash off in the washing machine. Material is okay and quite comfortable, but I could get a better quality sweater from another shop for less money.

Date of experience: December 9, 2016
Portugal
1 review
3 helpful votes
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Worst site ever
December 8, 2016

I bought 2 mugs instead of one and immediately asked to return one and 3 weeks later they replied that they can't cancel mugs.
Worst website ever

Date of experience: December 8, 2016
Alabama
1 review
4 helpful votes
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Not worth the time
December 8, 2016

TeeChip has a documented history of ripping off customers and allowing "designer" to sell copyrighted images on t-shirts. Shirts and other products ordered often do not arrive on time if at all. Those that do arrive are poor quality and often very flawed.

Date of experience: December 8, 2016
New Jersey
1 review
1 helpful vote
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Terrible!
December 8, 2016

Never received my product. They told me too bad on an email, never can speak to anybody. DO NOT ORDER FROM THEM!

Date of experience: December 8, 2016
Illinois
1 review
3 helpful votes
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They have horrible customer service, was never able to speak with someone on the phone, also emailed them with no response. I ordered the first week of November and just now received my product.

Date of experience: December 7, 2016
Texas
1 review
3 helpful votes
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Avoid at all costs
December 7, 2016

Still holding on to my money after 2 months. No shirt, no refund, no production date, no expected delivery. These guys are all bad things in one. AVOID

Date of experience: December 7, 2016
California
1 review
4 helpful votes
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Awful customer support. No response to multiple emails. I've been on hold for 43 minutes, after dialing the number tens of times and having the call dropped. On their website they have a chat function that nobody answers. I am one unhappy customer and would NEVER purchase anything from them ever again. I doubt I'll hear from them.

Date of experience: December 7, 2016
Greece
1 review
2 helpful votes
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The delivery was as expected. 15 days from US to Europe Greece. No complaint there.

The print quality is extremely mediocre. I'm definitely not happy with what i received.

It would be better if they just sold me the design and then print it myself on a shop in my town.

Date of experience: December 7, 2016
Colorado
1 review
4 helpful votes
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Total scam
December 7, 2016

I ordered a Gilmore girls mug on nov 17 it was supposed to ship by 11/25. Call in 12/1 and it was still printing because it was a gift that was supposed to be for Dec 3. Called gave me a partial refund, however I was asking to cancel because it still has not shipped. Would not do it. Was unable to speak to supervisor.

Date of experience: December 7, 2016
Indiana
3 reviews
6 helpful votes
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Like other reviewers, I will NEVER order from this company again. I am a physical therapist and ordered for myself only. I am not a "campaign"! The size I ordered was too large, but they only accept returns is the shirt has a "flaw"! Their ads on FB are clearly directed at individuals, and I had to search in the FAQs of the website to find the return policy. DON'T WASTE YOUR MONEY and spread the word!

Date of experience: December 7, 2016
Ohio
1 review
6 helpful votes
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This company SUCKS
December 6, 2016

Accidentally ordered wrong size T-shirt... no way to upsize past an xlarge... tried to cancel order, but, OMG! They withdrew my money in LESS THAN A BLINK OF AN EYE! Thank goodness I used Pay Pal and was able to file a claim to get my money back because you CAN NOT get these people by phone even though they post their phone number---all you get is a half-ring and a click when it hangs up! BEWARE!

Date of experience: December 6, 2016

From the business

Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.


teechip.com
Fremont, California, United States
+149