I know a lot of y'all are probably going to assume this is a review written by someone at teechip, and I guess I don't have any proof it's not, but just take my word for it. I ordered my sweatshirt in late September with an expected shipping date of October 13th. Got an email on the 13th and said it was delayed. Their communication SUCKS! I'll give y'all that. I got no replies to any of my numerous emails. And after reading the reviews, I was worried I wouldn't even get my sweatshirt or, at the very least, it wouldn't be how I wanted it. BUT, I got it today, albeit 13 days late, and I LOVE IT! It's exactly what I ordered, hoodie size, graphic clarity and graphic size! I'm so excited to have it! So yes, their communication skills definitely need some work, but I am satisfied with my purchase and product :)