Barbara B.

I ordered a mug for Christmas for my daughter. It is one of a kitten looking into a puddle to see the reflection of a tiger looking back. I got a mug that is reversed to that it is a tiger looking into a puddle to see the reflection of a kitten looking back. A completely different meaning. Now it's too late to return it and get a replacement in time for Christmas... even if a correct replacement does exist. I tried calling... was left on hold for over 30 minutes before I gave up. Tried emailing... their email system sucks. You can send a message that says you have a problem but not stating what that problem is. I will never order from them again and you can be sure every time I see them come up on Facebook, I will be posting my opinion of them on that post.

I went through the process of placing my order but did not see where to enter my discount codes. The order was accepted but still no place to add discount codes. I immediately contacted them and they said they could not add the codes to my order because I am in international customer... but they can do so after the order has shipped. Seriously? This is a substantial amount of money to me and the value of the order affects such things as duty and taxes.