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TeeChip

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1 review
2 helpful votes
Follow julie r.
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Would be zero stars if this system allows - wait forever for items, then they only send part order, when you ask them where the rest of the order is they just send automatic answer that's its already dispatched! (meaning the first part only)

Their chat is useless - no answer for 10 mins or more, but then they will cut you off whilst you are typing in mid reply after just a few seconds - perhaps it just an automated system itself, because even though you give your order number in the question - they still ask for it again and again!

It's over 6 weeks and they can't even give an approximate timescale of when it will even made/printed - it's just a tee shirt!

Date of experience: August 23, 2018
Pennsylvania
1 review
4 helpful votes
Follow Luke M.
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From my experience, it's not a scam, but just an extremely bad company. I ordered a sweatshirt that was for an ugly christmas sweater party, and after waiting a month, i finally got it. Right away, i saw that the image size was not like how advertised online (covering entire front). Instead, i got an 13 inch by 8 inch print on the front. It was ridiculously smaller than what was advertised online. After spending the last week emailing customer service, they final said they can't do anything because they deemed the image size 'acceptable'. How the hell can you get away with selling something different then what was advertised. I should have looked at reviews before buying from this website.

Date of experience: December 18, 2015
Texas
2 reviews
5 helpful votes
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Very Disappointed
March 8, 2016

I ordered ONE t-shirt. Somehow my order was changed to three t-shirts, which is what I received. For a month I've been dealing with customer service reps who have done absolutely nothing. All I want is an address to return the extra shirts I didn't order and get a refund of the money $50.00 plus dollars they now owe me. Really terrible company to deal with and I will never order another item from them.

Date of experience: March 8, 2016
California
1 review
0 helpful votes
Follow Cathy G.
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Beware! I ordered a sweatshirt that cost $45.00 and was cheaply made and had a stain on it. Poorly made where steams show and horrible customer service who does not want to help you. Please don't waste your money. Go somewhere else!

Date of experience: February 1, 2017
Florida
1 review
3 helpful votes
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Very bad company
June 15, 2020

Do not order and thing from them. I ordered a mask in April here we are June and nothing, asked for a refund they stayed they can't give me a refund because there site says in process! Customer service completely sucks this company is a scam to say the least very disappointed negative star review

Date of experience: June 15, 2020
Oregon
1 review
1 helpful vote
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Not a Trustworthy Site
February 16, 2017

Similar to other reviews, I ordered a print, and have no confidence that I will ever get it. It's going on two months without an update other than the "printing" status for my order. As others have said, artwork isn't original, it's stolen from other artists, and TeeChip doesn't deliver on their orders. Buyer beware.

Date of experience: February 16, 2017
New Hampshire
1 review
0 helpful votes
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I ordered something (just an ordinary mass-produced item, not personalized or anything), and then had some buyers' remorse and cancelled right away, within 5 minutes. First they said I could cancel the order by going onto my order confirmation page and clicking "cancel order" button. Problem was, of course, that there was no "cancel order" button anywhere on the page. So I wrote straight back and they said that the order could no longer be cancelled because it was "in production." NONSENSE. They have a warehouse in China full of them and just need to take them off the shelf. The "customer service" department keeps telling me they are "anxious to be of service." NO service whatsoever has been given and I am feeling very stupid for ordering from Tee Chip.

Date of experience: October 1, 2021
Michigan
1 review
6 helpful votes
Follow Terri M.
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While I still like the printed graphic on the face masks and tank I bought, the quality is horrible. The shipping took about 5 weeks. The face masks ($15 each) are cheap, non-breathing polyester and are very small. The described-as "flowy tank" ($32) is sized for China, which is extremely small and didn't fit, little lone flow. Of course, I now find they won't take returns because they claim the merchandise is "custom printed" even though I've since seen it at other companies. It's one of the most disappointing purchases I've ever made. Lesson learned. The attached photos show the cheap fabric.

Date of experience: July 18, 2020
Canada
1 review
0 helpful votes
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Surprised at bad reviews
October 14, 2017

I have just placed my third order with TeeChip. I had absolutely no problems with either of the first two. It did take quite a while for delivery but it says on the website that Canadian orders add 2 weeks so that would mean a month. I'm sure it was around that timeframe. Both t shirts were great and my family loved them. I'm hoping this third experience will be the same.

Date of experience: October 14, 2017
Iowa
7 reviews
17 helpful votes
Follow Sarah K.
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No confirmation email ever came, no packing slip was included in my order of two t-shirts, the printing is low quality, and shipping took forever. The second shirt was offered on discount, and when I accepted, expecting to be able to review the details before placing the order, it just debited my account. At first, I thought I would just get a second shirt for my husband's birthday, and I could live with it, but when it arrived, it was a women's size 3XL, which no one here can wear. Business practices are not transparent, they won't let me return the extra shirt, and I will absolutely never order anything from this website again.

Date of experience: April 17, 2019
Indiana
2 reviews
6 helpful votes
Follow Pamela B.
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I ordered a medium size tee shirt. They sent a small and would NOT exchange it. So, I'm out the $26.00. Paid through paypal, but still no refund and they refused to send me a return address. Don't waste your time.

Date of experience: December 13, 2016
New York
1 review
6 helpful votes
Follow Joseph M.
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My gf really loves elephants and she had liked this picture from teechip on Facebook. I took it upon myself to order it for her for a surprise. Only plus was I ordered it through paypal...

1st off it almost looked like a canvas style poster/painting with bright, vibrant colors. What I got was a rolled up poster with what looks like a picture of the poster printed out enlarged. So it's all stretched, distorted, and blurry.

So basically what this company does is robs not only you, but artists' works by photocopying them and reprinting them...

The Limited Edition part is them robbing you for a Limited Time.

I already got my refund hassle free from PayPal.

Date of experience: February 11, 2017
Florida
1 review
1 helpful vote
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SCAM? Buyer Beware!
June 24, 2020

I ordered face masks in May with a promised delivery date within 2 weeks. It's been 5 weeks now and no masks. Calling the company on two different phone numbers only gets me a recording advising I cannot cancel my order. Are you kidding? I got PayPal involved who is trying to get me in touch with a company rep, but so far nothing. No response at all. I do not recommend this company.

Date of experience: June 24, 2020
Canada
1 review
0 helpful votes
Follow C R.
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Purchased 2 items. 8 days later, they haven't been shipped. 2 weeks after that, no items. Contacted the laughably called customer service team. Rude, unprofessional. Just a group of scammers it appears. If the order actually appears, I'll be amazed. Claims they're in the US, then says they're shipping from the UK. Sounds like a scam to me.

Date of experience: October 2, 2020
Nevada
1 review
3 helpful votes
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Never ever again!
September 26, 2016

After ordering a shirt, which I could not cancel because the campaign was over, I found out that these "artists" selling their merchandise steal art work. Not only that my shirt was supposed to ship a week ago, needing specifically for an occasion three weeks later. It still has not shipped and IF I actually do get my shirt I cannot return it. Such a waste of time and money. Go to Redbubble! They're amazing and I've never had a problem. Teechip is garbage.

Date of experience: September 26, 2016
California
1 review
4 helpful votes
Follow Chris E.
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Scam
March 13, 2017

They failed to deliver my shirt. Apparently, their "carrier" reports otherwise. Contacted them and they immediately shut me down. Avoid this scam. My bank is reversing the charge as I type this. Nice try, bastards.

Date of experience: March 13, 2017
New Jersey
2 reviews
2 helpful votes
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Poor quality, rip off
January 4, 2018

Wish I had read reviews before buying. Paid $25 for a mug that arrived with the Forever Young lyrics so tiny you can't read them. Customer service says it's the same as the picture I saw when ordering but clearly not because I could see that and would need reading glasses to read the font on the mug. Also there is a scratch on the mug which the representative said she'd forward the issue on to her supervisor to "see if she wants to compensate" me at all. This was going to be a gift.

Date of experience: January 4, 2018
Washington
1 review
0 helpful votes
Follow Shana H.
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Buyers Beware! Stay away!
December 17, 2018

I'm doubtful the 5* reviews are actual customers. Their customer service is below par. Ordered 2 sweatshirts 10/27. Did not receive any confirmation or tracking info by the end of October. Reached out via email and it came back as an email address not monitored. Filed with PayPal. Finally a confirmation was sent. Never received the sweatshirts, lost/stolen. At the request of USPS, I reached out to find out if the package was insured. After several attempts I have yet to hear anything from Teechip. Impossible to get in touch with a human. And all emails are not monitored. Filed a claim, and that came back denied as well.

Date of experience: December 17, 2018
Connecticut
2 reviews
6 helpful votes
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Don't do it.
December 23, 2015

Ordered the day of the promotion, well before Thanksgiving in early November, and still not here with almost no communication and no idea on whether it will ever come. It was supposed to be a Christmas present. In short, they suck. Bring your business elsewhere.

Date of experience: December 23, 2015
New York
1 review
2 helpful votes
Follow Julie B.
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I bought a Bright Eyes lyric poster for $27 dollars. Unfortunately, I read the reviews after making the purchase, and I also found out that the print design was stolen from an artist who sells her products on Etsy. I didn't bother with the cancellation process since I've read it is a nightmare and ineffective. It was ordered 2/2, received item today 2/22. The print quality is so blurry (lyrics & image in the background) you can barely even make the words out. I am not exaggerating. Do not buy anything from this company. For $27 I should have received a quality poster not this garbage. I'm pretty upset since it was a gift to my husband but I will use this as a learning experience.

Date of experience: February 22, 2017

Overview

TeeChip has a rating of 1.4 stars from 1,766 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeeChip most frequently mention customer service, credit card and poor quality. TeeChip ranks 397th among T Shirts sites.

service
112
value
109
shipping
104
returns
83
quality
98
This company does not typically respond to reviews
+149