TeeChip

Took money for tee and when I cancelled the order they refunded less than they took I was also hit with additional bank charges for international transaction fees (something I've never been hit with in all my years of using us based companies) and even when I sent a scan of my bank statement to prove they had over charged me and under refunded me that won't accept it. Don't use these rip off merchants unless you want to lose money.

They also use artists work without their knowledge or without paying for it as well as licenced (not to them) properties from companies

This company used false advertising and sent something that I did not order. When trying to deal with customer support, it was months of me dealing with back and forth emails that lead nowhere. This company stole my money and refuses to give it back and only offers reprints (which guarantee will end up being something I didn't want again). Not only is this company a huge scam but it is also the most inconsiderate company I have dealt with. I hope management is happy because they got what they wanted: another pissed off customer who had their money stolen from them.

I have been online for 3 weeks now. Ordered one mug, and they sent one to the shipping address and another to the billing address. Tried to contact them several times with long wait times of 1 hr. Or so. Asked for a call back, which I never received. Posted my complaint several times, filed a claim, and they said there was nothing they could do. They are thieves. Once they get a hold of your credit card number, that's it. I can't believe a company like this exists. I now have a dispute in with my credit card company. Don't make the same mistake I did. You will be sorry!

I found a facebook group that was selling popular unicorn designs on coffee mugs and t-shirts. They had actually stolen my own artwork and the mug design they were selling had over 14 thousand comments and shares.
I notified teechip immediately and they've done nothing to stop these thieves. They have already renewed their campaign for another 24 hours and the quality of the artwork is very low res and crappy. I'm angry about my stolen work and even angrier that people are going to get a crappy product.

I will never purchase from here again! Customer service was quick with response, but not helpful. If the order takes so long to ship/arrive, then people should be able to cancel within 24 hours of placing order (as I tried to do with customer service unsuccessfully). And, to top it off, now the ship date is even later than first confirmed. Total scam/shady company. Waste of $58.00 since I won't have the shirts in time for my Halloween party if they ship at the later date and they will go in the trash.

I ordered face mask for me and my mom. I finally got them 5 weeks later. They sat in Grand Prairie, Tx for 2 weeks. They are cheaply made. Not what I was expecting. Very disappointed. Also there customer service isn't good either, can't talk to no one. If you email them they just tell you your order is shipped. Also they use DHL as there shipping service. I thought about ordering more mask but not now. I would never recommend them to anyone.

I ordered two mugs and only received one. I contacted the company and this was their response:

"We have reviewed your claim and I see in your account that you ordered 2 mugs, unfortunately we are unable to offer you compensation for the following reason(s):

>Our records and those of our carrier confirm that your order was delivered to the address provided at checkout.

Your claim has now been closed. We apologize that there is nothing more we can do at this time."

Basically they are calling me a liar and I don't appreciate it. I just wanted a replacement sent or a refund for the missing item.

I have been battling Teechip for the last two months over my original artwork that has been stolen from my etsy site and posted as various campaigns on teechip. They will eventually remove the item in question just to allow another one of my designs to be posted. I'm currently on complaint number 6! Each e-mail I have sent I specifically ask for someone to contact me, the only response I receive is a generic e-mail saying they have removed the item. As reviewers have previously mentioned, they are a ghost company as you cannot contact anyone by phone. This company needs to be shut down!

It took 6 weeks to get my product instead of the advertised 10 days. Their recorded message said it was because of covid-19, so why not just put that on the website and say there will be delayed shipping time?
Additionally, the product is not as advertised. I ordered a mask with a picture of Elvis. Their ad showed the mass going from the nose to the chin, when in reality it goes from the nose to the middle of my neck. It's ridiculous.
Last but not least, since ordering from Teechip, I now have an ABUNDANCE of crap being sent to my email.

I will never order anything from this company ever again! They will not give you a refund even though it clearly doesn't state it anywhere on their website. I looked under the FAQ's and under refunds it says: "We stand behind our quality and offer a 100% quality guarantee on any items purchased from our store. If your order is missing or materially defective, you can file a claim at https://www.teechip.com/contact/claim to request a replacement." 100% quality guarantee does not mean no refunds, they are dishonest and once they take your money they won't help you and just offer you another one. Even if you're unhappy with how their product looks it has to be defective for them to do anything and don't expect a refund either.