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Ordered some warm white led lighting strips from them and they only offered expedited delivery 3-4 days. After 11 days and a few emails the lights arrived in a badly damaged box from China, I managed to fix the damage to the lights to get them on and lo and behold they are Cool white so not only did I pay for expedited delivery and not get it but I have received a damaged item amthats not even the right item and light in the box aren't even replying to my emails asking for the issue to be fixed. Don't bother with these clowns.
Tip for consumers:
Don't bother with these people order from somewhere that treats customers right
Took money for tee and when I cancelled the order they refunded less than they took I was also hit with additional bank charges for international transaction fees (something I've never been hit with in all my years of using us based companies) and even when I sent a scan of my bank statement to prove they had over charged me and under refunded me that won't accept it. Don't use these rip off merchants unless you want to lose money.
They also use artists work without their knowledge or without paying for it as well as licenced (not to them) properties from companies
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Empty.
Available trustworthy clear honest kind and good taste for goods
The quality of the swimsuit is not good. The material looks cheap and it has no hem.
This is Customer Service Supervisor from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=16730969 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
Dear Customer
First sorry for the delay of the order, we will raise the claim from carrier for the delay.
And in regards of broken item, as we stand for the satisfaction of customers, once we confirm the item is broken, we will take full responsibility.
So for your case, had conducted ticketId=16730969 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.